Brian C Su, MD

Dr. Su is a great doctor. He is very thorough and takes his time. The one and only time out of at least 10 visits so far that he was running late, he profusely apologized and it was only because many of his patients were on the same «cycle» so to speak and had to come in on that day too. He is very knowledgable and easy to talk with. I ended up having three IUI procedures and just gave birth to my son in December! I like his staff as well and I don’t see any problems (as some others have posted). It’s a great little office and parking on the street is never a problem.

Dr. Su saved my life. He wanted a procedure done again where he noticed an issue where it may have not been done as thorough as it should have been. And sure enough they found cancer again when I had the procedure done again. I plan to go back to Dr Su hopefully within 6 months so I can continue on with my testing and hopefully fertility treatments. He is thee most thorough DR I’ve ever been to. He may be pricey but he does it right.

I saw Dr. Su for 18 months and ended up with beautiful, healthy twins, so of course I am pleased with my experience overall. To echo what others have said, he is a one-​man show, and that means a small office (that I agree is very serene and attractive), and lots of personal attention. Often I was the only patient there. I found his staff to be very sweet and supportive and had no billing/​appointment/​admin issues ever. His billing specialist who helped with IVF payment was very honest and thorough about my options.
I had never seen a male doctor and was hesitant at first, but he was who my primary referred me to so I gave him a shot. Dr. Su is a very gentle-​natured person, and I always felt comfortable with him during procedures. He explains things at a simplified level and does tend to repeat himself but I think that’s his attempt to make sure you understand. Sometimes I wanted more detail and more scientific information, but didn’t need things like the anatomy of the female reproductive system explained to me. Even if the information was simplistic, talking with him at each appointment was never rushed and I appreciated that.
As far as specific treatments go, my IUI experiences were good, although unsuccessful. I felt that he took his time with the procedures and watched my meds closely. I was very nervous about discomfort and he was so accurate and gentle with everything that it was fine.
At first I thought that Dr. Su didn’t perform IVF because his office clearly doesn’t have that kind of set up, but he has «privileges» of sorts at the nearby facilities at HRC in South Pasadena for egg retrieval and embryo transfer. His price was very reasonable (well, for IVF). I had as good of an experience with IVF as one could have, including with the HRC Fertility staff, and again, I felt that he monitored my meds carefully and made the right adjustments.
I also found him to be forthright with likelihoods of success, and not at all pushy about one option over another. He did use a «textbook» recommended number of embryos transferred which was fairly aggressive, intended to maximize my chance of success, but I got twins out if it so I’m happy!

I went to Dr. Su for a second opinion on a diagnosis from my fertility specialist.
Pros:
He was very professional and straight to the point. He met with me for almost an hour to go over my chart and history. It was a through 2-​way conversation. It was great.
The office is nicely remodeled in calm serene décor. Its a very small office, so if you’re looking for intimate one-​on-​one care where you don’t feel like a number, this is a good place to go.
Cons:
I’m not sure if its his wife or family member, but there is a rude middle-​aged asian woman that works in the front office along with the receptionist. She refused to let the doctor call me with test results when I was out of town, so I had to wait till I was back and go in to see the doctor. This is NOT the standard in the fertility treatment community by far.
Pricing. Their pricing seems to be more on the higher side than other fertility clinics I’ve been seen at (I’ve been seen at 2 others).
Dr. Su ordered some lab tests for my diagnosis and we went over testing for Cystic Fibrosis. He said he didn’t think I was at risk and we wouldn’t need to test for it. Somewhere down the line a mistake was made the the test was ordered anyway and I was billed for $ 800! I tried to call to resolve it with the office and left messages, but no call back.
Overall:
Dr. Su himself seems to have good bedside manner and acts quickly on his professional instinct. The office is plagued with rude front office staff and probably someone greedy that is overpricing their services. I trust you’ll get a solid diagnosis from Dr. Su, but don’t expect it to come at a small price or without a hitch from the front office.

Nice Dr. but bad bad bad office manager. They asked for cash, but I claimed my insurance afterward. I asked the office manager to go by insurance. She told me my claim got covered was «my luck» and if I don’t like how they handle their financial, I don’t have to go to their office.
Is this how you treat your patient?

I ABSOLUTELY LOVE THIS DR and their front office.
He really cares about his patients. At first, he doesn’t seem very warm and fuzzy. He is very thorough and repeats himself and goes through everything many times to make sure there are no mistakes and so you understand as well. Who wouldn’t want someone like that when it comes to something like IVF/​infertility.
He makes his own calls with test results rather than having someone else do it. He always returns calls and messages that day and usually in a few hours.
We wanted someone very honest, straight-​forward and caring and that is what we got.
He does his procedures at HRC in Pasadena, and if you get Maria Figueroa the nurse, you will be in GREAT hands.
We found the price was more reasonable as well compared to other places and you don’t feel like another number.
His follow-​ups were greatly appreciated and he does what is right and safe for you as a patient. Would recommend the 2 cycle payment in case. We are pregnant now and hoping that our miracle babies are healthy. We are soo grateful for him.

Dr. Su has been very helpful to my husband and I. We have gone through a lot during this process and he’s been a breath of fresh air to us. He is very straight forward, and offers services at affordable prices… affordable at least compared to others. I was appreciative that he was very thorough and made sure to send me to get every test I could get before giving us the news. Sometimes he’s a little hard to understand between talking fast and his accent… but that’s the least of my problems.
If we have to go through what we’re going through, it’s nice to have a good Dr. on our side.

Nice doctor, but the front desk is not very knowledgeable. The office is definitely different than other infertility clinics.

Dr Su was an outstanding doctor for us.
His knowledge and thorough understanding of patient needs was exemplary.
He is one of those rare doctors who will tell it like it is and will not give you hype or rhetoric.
A man with a definite gift!