Blinklash

I have to give it one star because I don’t have an option for zero stars or none.
I made an appointment for 12:45. At 12:50 while I am navigating the area to find a parking spot I get a call from the receptionist, I advise her that I am looking for parking and she recommends I park in the garage. It takes me another five minutes to find parking in the garage and another five to walk to the store from the garage. When I arrive at the location on the second floor short of breath I am asked my name in a rude tone (not greeted or anything of the sort) and told that «all we can do for you now is a half set. I was quite taken back and asked why they couldn’t tell me this when I told them I was parking she just shrugged and I said thank you and walked right out. Let me add that there was no one in the waiting room and no one being serviced. The technician was not even there. The only person there was the receptionist. I am fathomed at the way they conduct business. The whole experience was very unprofessional and disappointing. I drove 15 miles from my office to get to that appointment. While I do acknowledge and respect that the technicians time is valuable, my time is also valuable. Again total disappointment.

Started off very satisfied with Blink. The girls are very knowledgeable and the ambiance is nice and serene. I have had to reschedule several times this summer due to unexpected life circumstances, ect. Not only was I greeted in a rudely fashion by receptionist in front desk I was told to pay a late or a cancellation. Charge of which I have no trouble paying. I am very considerate of others work and time ;with that in mind I no longer find the need to subject myself to be treated as a child with such poor mannerisms, especially when cancellations are done on time and let’s face it…, without the Loyal patrons, there would not be business. I have about six relatives that currently go for eyelash extensions at your facility and as family I feel obliged to be honest and tell them how I was treated…, especially when all excuses were valid. Bottom line, do you prefer loyal customers who are satisfied with their services and refer word of mouth or is there such little empathy than I had proof of two police reports for car accidents and treated so fouly. Much has to be said of this facility. we are posting on Unilocal and going to another eyelash extension company. Luckily there are a dime a dozen. Maybe in between breaks we can teach etiquette class to lady answering cell. NEVER stepping foot there again much less referring. Lesson learned. Will let all my Cosculluela cousins know of this treatment and will make sure client I referred this week Jill goes to a place where patrons are treated with respect… AGAIN WE PAY YOUR BILLS!

4÷9÷15
This business does not deserve to be given even 1 star. I made the unfortunate decision of purchasing the living social special for a full set of lash extensions at Blink which I planned to redeem immediately. Sadly, my father passed away shortly thereafter so I honestly put everything in the back burner for some months. Once things started getting back to normal, I found the voucher and immediately called to make an appointment but I was told that it was expired. Fortunately, the voucher clearly stated that the PAID VALUE DOES NOT EXPIRE so I made an appointment even though I was told that I would now have to pay an additional $ 90 at the appointment, which is basically paying FULL PRICE for the lashes. I made the appointment anyway because I did not want the money paid for the voucher to go to waste, but from the very beginning the lady running their appointment book and phone system acted as if she was doing me a favor the entire time, had a very snobby attitude and made it nearly impossible to book an appointment as they do not have business hours that are realistic for women who work. How much do we love being a paying customer and calling a business establishment to get this type of treatment right? They close very early during the week and you’ll never be able to get a Saturday appointment unless you book it way in advance. I made a weekday appointment but then realized that there was no way I could leave work so early. I called a few days prior to the appointment to cancel and ask for a Saturday appointment but, of course, they were all booked Saturday and I was told I’d get a call if anyone cancelled. After never getting a call back, I called to make another appointment and to my surprise, the appointment I cancelled was marked as a «NO SHOW» and I was told that they could no longer honor my living social voucher and that this was simply their «policy» and they could not do anything for me. In other words, I gave them $ 70 for absolutely no reason. I asked: «is this the way you reel in new clients?» and I got complete disinterest on the other end of the line. So disappointing…
PLEASE DO NOT WASTE YOUR MONEY OR TIME. THEY HAVE A VERY POOR BUSINESS ETHIC TO SAY THE VERY LEAST. THEY STAYED WITH MY MONEY WITHOUT ME EVER STEPPING A FOOT INSIDE THEIR SALON AND COULD NOT CARE LESS ABOUTHAVING DONE SO.
BAD BUSINESS IS BAD BUSINESS LADIES!!!

I’ve been wanting to try eyelash extensions for a while now. I have little blonde eyelashes that are barely noticeable unless i wear loads of mascara or fake lashes. I know someone who’s tried Blink in the past and recommended them. When I found a living social deal for $ 59 to get the full set of lashes, I couldn’t resist.
I called to book an appointment, and it was a bit tricky since they close early on weekdays and I work. I was able to make a Saturday appointment just in time for the holidays. The staff was very helpful in providing instructions on how to prepare your eyes the day of the appointment. They have a strict cancellation policy so make sure you book a time you know you’ll attend.
The process itself takes an hour, so you have to be comfortable with keeping your eyes closed the entire time. It wasn’t painful or uncomfortable. Though the girl working on me was very nice, I didn’t like that she couldn’t get the collagen pads on my lower lashes correctly so had to tape my lashes down. It really hurt when she pulled off the tape over that very sensitive skin. It felt very sensitive the rest of the day. The lashes look amazing though! Very long, luscious, and natural.
Unfortunately, I don’t think i’ll make this a regular beauty routine because it is crazy expensive. The full set is $ 150 without the living social deal, refills are $ 55, and they only last about 2 weeks. I wish I could, but really can’t.

Went here because a friend recommended it. I called to schedule an appointment but they were booked throughout the holiday. They took my name and said they’d call if they had any cancellations. The next day, they called me and scheduled me for the last appointment. This was my first time so I wasn’t sure what to expect. Place is very clean and nicely located in South Miami. Parking garage is steps from the establishment. The procedure was very relaxing and I am very happy with the results. It’s only been a day so I don’t know what they will look like or feel like in 2 weeks but so far so good. They were not the cheapest but certainly not the most expensive. Honestly, I wouldn’t trust a local hair salon that charges $ 20.00 because this needs to be done by trained specialist or you can have some serious issues with your lashes. They only do eye lashes so it’s good to know this is what they do all day long. I had a nice experience and would certainly recommend them to someone who is looking for a good place for lashes and a good price. Definitely coming back.

I have been coming to Blink for a little over a year now and I can honestly say that I’ve never been more pleased. The staff is very friendly and accommodating and they make every visit relaxing and special! I LOVE my blink family and would recommend their services to all.

if i could give this a zero i would !!! i bought the living social special and the outcome was terrible!!! nothing like i had expected! they never asked me anything about wearing contact glasses and i had them on through the whole procedure!
when i told them i expected something else they said i had to wait until i came back for a refill!!! i had paid them 50 dollars extra to use the mink lashes and they still look terrible!!!
dont waste your money!!!
i tried getting my money back and they just ignore your emails and phone calls!!!
they are very quick to take your money but not to help you as a customer!!!
i understand the girl that wrote that your own eyelashes looked better with 2 coats of mascara!!!
very disappointed!!! they are so many better places to go! dont waste your money here!!!

I loved my experience at Blink. I was able to get an appointment the same day I called. I already had lash extensions and Stephanie did a great job removing them and replacing them with Mink and Silk mix. Stephanie also did a fantastic job with my eyebrows. Having had experienced other technician, i highly recommend Stephanie and Blink.

I originally bought a groupon for the eye makeover/​blink signature service, several months ago, for a wedding. I’ve been going back ever since. The location is convenient, everyone there is super friendly (shoutout to Stephanie!), and i’m happy every time I leave.
Granted, paying for eyelash extensions is a luxury, and it’s not something I would do all the time. However, for me, I find that this service is so worthwhile and convenient. I’ve spent so much money on mascara that never truly does what it says (ultimately, bc I have lots of short, light lashes). This service is a great work around, that does not irritate my very sensitive skin (had to switch mascara almost monthly due to rash/​irritation/​peeling of my eyelids and allergies to my actual eyes).
I hardly ever wear eye makeup anymore, just some concealer — one and done. I’ve looked around at other places, for pricing, just out of curiosity, and with the quality of product/​service, this place is where it’s at. If you want a great look for a special occasion, this is a great place to go. And if you find yourself addicted, it’ll be hard to find better.
The only real downside is their hours. So difficult to find time, especially as a Mon through Fri worker. They usually close at about 4pm, they’re closed Sun and Mon, and Sat gets full very quickly. I always make an appt about 1 – 2 weeks in advance, and I’m solid. If they had long hours during the week, even only until 6pm, I’d bump up that extra star.

The staff were friendly and professional, but the eyelash extension services are insanely expensive, and only worth if if you have a deal. The groupon deal I purchased was for the «Blink Signature» service which is described as the «most natural lash, a mascara look all day & night», but the service did not meet my expectations. Yes, the extensions are noticeable, BUT my lashes look longer and fuller with two coats of L’orel mascara.
I was instructed that the lash extensions would fall out like natural lashes, which was somewhat accurate. Some lashes fell out super quick, and others lasted for over two weeks, which made for an uneven lashline.
Last gripe is that they have very limited, and close by either 4 or 5 pm during the week, which means that Saturday appointments book up quickly.
I would never pay full price for the services, but would consider going back if there was a really good deal.

I also bought the eye makeover groupon. I will say that at first it was very difficult scheduling an appointment because their hours of operation are limited for the typical working woman. However, I went in this past Saturday and I have to say I left happy.
The location is right smack in the middle of South Miami and their suite was very clean and modern. I felt very comfortable there.
First I did the lashes — the lady was super nice and explained every step. She was very gentle and I never experienced any discomfort. When I saw the finished product I was ecstatic. She did mention that they sold about 400 groupons and had been very busy.
Then I went to do my brows which was with a different employee (i forgot names :-/​) She tweezed them and I have to say it was the best brow shape I have ever received. I’ve tried many places but I’m never really impressed but this girl has skill! I have thin brows so its hard to shape them without making them horribly thin. She was able to do it successfully.
Overall, I had a great experience and loved the final product. The only downfalls in my opinion is the limited hours of operation and they are pretty pricey. But then again, you get what you pay for.

I went in today for the full eye makeover (lash extension and brow shaping) using my Groupon. Contrary to previous reviews, they were quick to answer the phone and make appointments, and they were incredibly friendly over the phone.
When I went in for my appointment, I hardly had to wait at all. The woman who did my lash extensions was really nice and clearly explained what was going on since I was a lash extension newbie. She very gentle with my eyes, and the whole thing took about an hour. I loved the results! My eyelashes looked completely natural, just a million times better!
Next, I got my brows done. They were great, and she not only explained how she was doing them but also how I can fill in my brows on my own (I guess I am kinda clueless).
BTW, this place is family owned (mom at the front desk, 2 daughters doing the eyes, and the daughter’s husband working on the business stuff), and I loved the fact that I was supporting a very nice local family. I would come back here again and again!

Pretty annoyed that I bought a Groupon for this company ($ 36 Complete Eye Makeover including a Full set of Silk Eyelashes and an Eyebrow wax) and can’t even use it when I want to. The day that Groupon posted this deal, I called Blink to make an appointment (several times actually), and left a message for them to call me back… they didn’t. So I called the next day, and emphasized that I left a message with my desired appointment days and needed a call back to confirm… they didn’t. So boys and girls, guess what I did??? I called the NEXT day and surprisingly I got someone on the phone. I told the lady I’d been calling for days and left messages and she had the nerve to get defensive and say that she had been monitoring the phones and calling customers back to schedule them on a first come first served basis. Lies… because if she did, I wouldn’t have called on the THIRD day and I wouldn’t be on Unilocal!giving them a piss-​poor review. I bought the coupon because I wanted to get my lashes done for NYE. Unfortunately, they were soooo busy answering the phones and scheduling appointments that they were booked until January! Just my luck. So now I’m stuck with this stupid coupon and I have no intentions of getting my lashes done in January for any occasion at all. Way to wow customers before you even get them in your door. Customer service is key. and when you signed up for Groupon you should have armed yourself with a defense tactic on handling a massive amount of calls. Good luck with your business because you will never get mine:)