McGraw Mechanical

After dealing with the company that installed our Lenox air conditioner (brand new built house only two years ago) we were forced to find someone else. For three days we had temps of 84 degrees overnight in our house with promises that someone would come help us out. After running out of patience we reached out to McGraw and they came the same day and fixed our issue. I will say for a two year old air conditioner it wasn’t a cheap fix. I hoped they would help with warranty because two years seems ridiculous. I was told it had to be the company that did the install — I knew that wasn’t going to happen. That’s the only reason I don’t give a 5 star, and maybe that really isn’t reasonable or McGraw’s fault for not helping with the warranty. I will say, if we ever have another issue or need more work done I won’t hesitate to call McGraw.

I came home late one evening to find my 20+ year old furnace had finally broke down. I called these guys (also listed as South Lyon Heating & Cooling) and Matt was at my house within an hour. Long story short, I needed a new furnace. Matt made my job a priority (it’s 15 deg out) and was at my house first thing the following morning with a new furnace. Matt and his crew were extremely courteous and efficient, and he gave me a great price. I cannot recommend this company enough. Outstanding all around.