Lumber Liquidators

We went here looking for a kitchen install to match our existing hardwood. John was extremely helpful, provided a sample, answered all our questions and arranged for the installation. The installer was meticulous and it came out beautifully.
Was deciding between these guys and Empire — definitely a no brainer. Lumber Liquidators is very upfront about the pricing and doesn’t apply high pressure to buy immediately or act like a used car salesman — unlike the other guys (who I had trouble getting out of my house when I wouldn’t instantly commit).
Very happy with the product and customer service provided. Highly recommend.

The service is horrible. We got there before a lot of people yet when I asked for two samples the Spanish completely forgot about us and started helping other people with their questions and samples. People came in and out yet after an hour of waiting for service I gave up. I prefer to order online I won’t have anyone helping me with the prices but it’s not like I was getting help here.

I was here last Saturday and wow was I impressed? 5 stars! It’s a very small showroom but the selection they have is HUGE!
We were greeted by Courtney, a rep, right away when we were browsing. She answered every single question and addressed every concern we had with each option we had. So we flipped back and forth between engineered and hard wood and finally went with the hardwood after HOURS, I mean HOURS of being there. I’m sure we must have been so annoying but this is our dream home and I want to pick the PERFECT flooring! However, none of the staff seemed annoyed and they were so patient with us and explained everything from the durability to maintenance to installation, etc.
By the time we left this place, we’ve talked to 4 reps. Everyone that we spoke with were very knowledgeble about flooring and very helpful. We ordered the flooring and was very happy with the decision we made.

Everyone is very friendly and nice.
Dominique is excellent! He answered all our questions and very helpful. Very professional!
Will definitely go back again for any future flooring needs.

I think these guys are great. I’m sure others have their issues with them… but they’re a discount flooring store… what do you expect? I’ve bought from other lumber liquidators stores and not had the same great service, so I travel extra to go to South Hackensack just because I appreciate the great service Tom and his co-​workers give me every time I go there. I’ve bought more than 1000 sq ft of bamboo and laminate flooring from them and with their guidance, i’ve finished 3 room and have 2 left. I feel like I got a deal on the flooring and keep going back to get more stuff. stairs, molding, etc…