Midview Studios

Still waiting for a response from your Richie or your wife. Been too long. Will you return a text email or phone call? I don’t care if you have or have not edited our wedding video at least get us out unedited footage-​that would be great since we paid you in full $ 2,500 well in advance of our wedding. Thank you in advance
You were very professional and great at our wedding so please follow through as it is in all of our best interest. Can’t wait to hear from you buddy

Shady company! They will leave you with no photos an take all your money like they did to my friend! Don’t go to them! Fate will come around and bite them!

First off, I wish I could give them 0 stars. I have been hesitant to write a review for awhile, but seeing as how so many people have had a terrible experience, I figured it was time. I was introduced to Midview by my soon to be mother in law, who knows two different couples that had their photos done by them, which I believe one of them posted a review. We booked with Midview a few weeks after getting engaged and before taking our engagement photos my mother in law was informed not to ever book with them due to them losing the couples wedding photos. Well, we thought we would give it a try with our engagement photos and see how that went. I should have noticed something was weird when I first tried to contact them I never heard back from them and had to send numerous emails to finally get a response. A few months later my mother in law came with us to the the photo shoot and expressed all of our concerns to them regarding all the information we knew from other people. Richie and Kari promised us it would not happen to us and said they have since then had extra back-​ups so no photos would be lost. We had also read reviews that Kari and Richi would not show up to the weddings and sent other people the day of. So we asked to have written in our contract that they would be the photographers at the wedding. Richie told us «we don’t normally put that in the contract but for you guys we will,» and after a few email reminders back and forth they finally did. I will give them some credit in that they do take great photos and surprisingly we received all of our engagement pictures in less than 24 hours. However, I emailed MV after receiving our photos asking for specific pictures I knew they took that weren’t posted and got no response. I sent another email a few weeks later and no response. Finally when I sent the third email I got a response from Kari stating that she put the pictures on there awhile ago when I first asked, however I know that was not true because I would constantly check our photo album to see if the photos were posted and they weren’t. More bad reviews started to emerge on Unilocal and I was not comfortable risking it. So my inlaws agreed we could look for another photographer, since they were covering the photographer costs. I think that is the best decision I have made throughout the wedding process. We found a new photographer, and they told us it is «unheard of» for a photographer to ask for half of the cost up front and most photographers only require $ 200-​$ 300 upfront. I recently created our wedding guestbook with the two different engagement sessions, and the quality of the photos from MV were crap. After making the switch we asked if they could shoot our rehearsal dinner, since we paid $ 1500 upfront and engagement pictures are only a couple hundred. They agreed to do that but of course stopped responding to any emails we sent. I am just happy that I trusted my instincts and didn’t go through with keeping them. My wedding is only a couple months away and I am glad I won’t have to stress over MV doing out photos. I feel so bad for the other couples who have had their photos lost and money wasted. I agree, it seems as though they are scamming people. To those who have written good reviews but have not actually received their photos yet… GOOD LUCK.

This journey has been incredibly heart breaking and exhausting. Reading a lot of the reviews and meeting other couples who seem to have very similar stories to ours is so sad. How can a «professional wedding photographer» completely devastate multiple couples and just wash their hands of us and act like nothing has happened? I feel cheated, scammed and made a fool of. Even though i feel scammed, I honestly don’t feel like their intentions were to scam us. They are just two very unprofessional people that lack communication and basic common decency skills, that made a very costly error at the expense of several couples. After receiving the mass email that they lost our wedding photos, it seemed like they were trying to make things right. They offered us free photo shoots for life, re-​shoot us in our wedding attire, touch up any photos our families may have shot at the wedding and then still give us a full refund. I guess it was a nice thought. None of those things that were promised have been fulfilled. I believe once they realized the hole they dug for themselves was near impossible to climb out of, they just disappeared … Now like a bunch of cowards, they are hiding from all the people they have wronged. They have changed their phone numbers and have moved so no one can find them.
The money that we paid Midview Studios and Goodlife took us nearly 2 years to save. We knew that hiring them would be tight, but i wanted what I thought, was the best photographers in the area. We saved our taxes, bonuses and anything extra to be able to afford them. So this has been very emotional, hurtful and kind of traumatic for us.
My husband and I sought out legal advice. The attorney wound up getting a hold of Richie and he agreed to pay us $ 250 a month for about 13 – 15 months. Which to me… is a joke. Seeing that they wanted all of our money up front. but figured i should just take what I could get. Much to my surprise, a check for $ 250 came. It seemed that us getting an attorney helped scare them into paying us our money. Well… some things are too good to be true. That $ 250 that we recieved in January of 2015 was our 1^st and last check… and it is now the end of June 2015. We have had 0 communication with them since September 2014, when they told us they had taken a loan out to pay us back and we would be receiving the check soon. Well… That was obviously a lie!
We decided to take them to court because I just wanted this whole nightmare to be over. We had just celebrated our 1 year anniversary and I am just wanting to move on from the fact that I will never have wedding photos to show my kids and grandkids… C’est la vie! After a couple attemps to have them served by a process server, they ended up serving Richie’s mom. Not really sure how that works… but i guess they can do that. We showed up to court, making the 2 ½ hour drive from Sacramento to Sonora, taking time off of work… and guess who is a no show?! That’s right! They didn’t even show up! It was a no brainer. of coarse we we’re awarded what they owe us. Doesn’t mean they will ever pay up. But they do not award pain and suffering because it is a Limited Liability contract. Which is horse $#*+!!! It has gotten us so angry, now we are considering filing a Civil suit against them.
If you are considering hiring these people… Do your homework. Yes, they are pretty talented when they actually do their job. But lack crucial life skills and anything that resembles professionalism.
I was very impressed by their work when I met Kari at a Bridal Fair. And they were both really nice and sweet… Which makes this all very confusing. I find it really troubling how they just don’t give a crap about the reputation of their business. They are basically letting it go to shit. And they are cowards that can’t own up to their mistakes and take responsibility for THEIR errors. Yes… computers crash and shit happens… but why would a «professional» photographer not make multiple back ups of these very important photos? Or why doesn’t each wedding not have their own SD card? Why would you delete our photos from the SD card before we have our wedding photos and videos in our hands??? Because they are lazy. careless… unprofessional? Whatever you want to call it. Save yourself the heart ache and insanity, book someone else!!!

Kari & Richie took our wedding photos in September 2013. It is now close to two years later and after dozens and dozens of phone calls and emails they still have not given us our photo album that we PAID for or our wedding video in its entirety. I was initially semi-​happy with our photos. They did not capture ANY of our guests at the wedding. We had tons of family and friends and have no photos of anyone aside from our bridal party and my husband and I. They failed to video the most memorable part of our wedding (aside from the vows) which was the speeches. I did really like their style and they capture some great photos but their lack of communication and professionalism is absurd and extremely frustrating. My most recent attempts at calling have directed me to a number that is no longer in service. They seemed like such a nice couple but the fact that they are doing this same thing to so many different paying customers and are STILL shooting weddings astounds me. I will be contacting the Better Business Bureau after seeing that they are still in business.

Unfortunately my review of Midview Studios will be a negative one. Kari and Richie photographed our engagement photos (which turned out great!), and our October 2014 wedding photos (also turned out great!) however, they have failed to respond to any emails, phone calls, or text messages since January regarding follow-​up items for our photos, an album that was included in our package, and a 1^st year anniversary shoot that was also included in our package.
Though many of the other negative reviewers can sum up their disappointment with lost wedding photos, I am left confused as my wedding photos are still on the PASS web site (which is where photos are uploaded to in lieu of a CD or other storage device). So, I am perplexed as to why our album hasn’t been made as I know the photos are still available (I have digital copies as well that I could send them). Unfortunately, they refuse to communicate (which honestly, if they messed something up they need to contact individuals, let them know the situation, and as a professional business try their best to fix their errors). It would seem their strategy is to ignore anyone who used them as a photographer during the second half of 2014 and just move on. I noticed one of their reviews is from a Feb 2015 wedding, so it is quite disturbing that they are still working, yet not responding to many of their clients.
We are very happy with the photos we have received, and had a pleasure working with happy, professional photographers during our engagement photos and the day of our wedding, I am not sure where those photographers are now as hiding from your clients by not responding to emails and turning off the business phone is not professional. I advise anyone considering hiring Midview Studios to go in a different direction, as it would seem that they are having issues with customer service and delivery of agreed upon services.
I assume that our next step will be to send a letter from our attorney so that we may be refunded for the portion of the contract that Midview Studios is not upholding. It’s a shame, but don’t hire this company unless you want to run the risk of dealing with this utterly disgraceful lack of professionalism.

We hired Midview Studios to photograph our wedding in July 2014. We learned shortly after that they had lost all of our pictures and that we would be getting nothing from our wedding. We did eventually get a handful of pictures, but nothing from the ceremony, nothing with our families and just a couple of pictures of the two of us. We were promised a full refund. Since then they will no longer respond to any form of communication and have changed their phone number. I had not seen Richie’s post defending himself until recently. I want to make it clear that his line at the bottom that they are doing everything they can to rectify their mistakes is a bold face lie. I have emailed them twice (the only form of communication that I have) since that post and they have not responded at all. I have even called his father (he was my DJ) and have gotten no response. I have no idea if he is being truthful about the changes they have made, but I can attest that he lied in his last paragraph. I could not be more disappointed in how they have handled their mistake. All we have asked for a full refund for their complete failure to deliver on their promises. I would not trust that they have fixed any other problems they mention, since they surely have not held up their obligations to the people they harmed.

Too much to share, but would not recommend using them at all. The sad part is that they have so much talent. You can message me if you want more info.

There is now a Facebook page set up specifically for people who have been wronged by Midview Studios. Need any of us say anymore? Don’t give this company a single cent of your money. They are atrocious business owners and should be stripped of their business license.

Amazing Pictures and Video! We booked Midview Studios back in January of 2014 for our Valentines Day wedding in 2015. We paid them in full and have so far, received everything on our contract and more! (we are still waiting for our album, full length video and canvas prints, but they are in the works) Our pictures are beautiful, our «sweet memories» video is perfect, and the service was fast! We got our digital video and pictures while on our Honeymoon and it was such a gift to look at them together during that time!
I see on here that there are some unhappy couples, none of the things mentioned on those reviews happened to us, so I can only speak from my own experience, and it was really great and nothing but professional.
I would recommend them to all my friends and family and would feel very confident in my recommendation!
Thanks so much Midview! We look forward to working with you guys again in the future.

I WISH I could could give them negative stars for their service. I WISH I would have read all these reviews before I booked them for my wedding. I was recommended by a close friend to use Kari and Richie for our wedding. I liked the examples they had online and I grew up in the same town and knew Kari when we were younger so I felt like she would be a great choice. I was so wrong. Like other reviews, we paid in full before receiving anything and saw them at the airport the day after our wedding, so obviously there went our payment. A free trip for them! We signed a contract that said we would get all our materials 10 weeks after the wedding date. We were 20 weeks when we finally go ahold of them, just to find they STILL didn’t have our video and pictures. We ended up having to serve them and file in court, to which they did not show. Not surprising. We won our case, but of course they have not paid us. Its strange because with all the reviews I’m sure they’ve been down this path before and know that if they don’t pay their wages will start to be garnished and any assets (which I’m sure they don’t have) will be taken away.
Once we got our «video» it was from a tripod camera and had SO many parts missing. Shouldn’t you get the bride walking down the aisle at her wedding? Not in this video. My bouquet toss, cake cutting, dancing, is all missing. The saddest part of it all is they scam people out of their memories.
SO unprofessional. Definitely a scam.

This company is a SCAM and I don’t wish them on anyone — especially a bride and groom who want to get come felt ripped off. I am so heartbroken. We hired Midview studios last minute to film our wedding. Richie said he would come out and film, and then two very young videographers showed up on the day of our wedding. I didn’t hear anything from them after the wedding, after multiple attempts to reach them. I finally got hold of whoever controls their Facebook account, who was very unprofessional and brief with me. Saying our video would be sent soon. Mind you, this was already way after their 10 week deadline that they out in the contract! We received a sketchy 3 minute long teaser video on a link (no dvd) and since then we haven’t been able to contact them at all!!! I literally don’t wish this upon anyone! All we want is our video — even if it’s raw footage! I have never been more upset and they will provide no explanation. A simple phone call would help! I have asked multiple times for them to reach out.

My wife and I hired midview to do our wedding video. Everything was going to plan and after we waited for our finished product to be delivered to us after 7 months (which was supposed to only take 10 weeks). We finally got into contact with them (after trying for multiple months) and they said that they lost all of our footage and that they will refund us our money. So it is now 9 months after our wedding and still no refund. These are the most unprofessional people that we have ever delt with and I would not reccomend them to anyone. Please be cautious if you use these scam artists.

Poor organization and media management to the point that all of the wedding photos were lost. They did not have back ups and three different weddings are now dependent on guest pictures taken by smart phones.

Signed a contract for two photographers and two videographers one year before the wedding. My daughter was attracted to the reviews about Ritchie’s skills as a videographer and Kari’s as a photographer. The night we signed the contract, I asked specifcally who would be doing what and Ritchie was going to do vido and Kari, the photos. That is not what happened. Kari took another wedding in San Diego and Ritchie’s 17 year old sister did the video.. We worked for a year to make all the details for the wedding. We have some pictures but nothing that really focused in on our efforts. The engagement pictures and wedding pctures came out nice. Richie had problems with his camera as he admitted to me and a table of sound equipment got knocked over so the wireless mike was not available for the video. There was one videographer with not enough experience so when my daughter received the video after waiting a couple of months for everything, the video was awful, you could hear her breathing in the background and the camera was set on auto so it kept on zooming in and out. The short video was 4 minutes long, not 6 to 8 and that made me seasick because it zoomed in and out so much. Richie said he would try and fix it but I guess he couldn’t so we have no video at all. They are young and haven’t learned the business end of things, communication is very poor and response time is bad if there is a problem. We were refunded I believe $ 350 for the video and one other service we didn’t get. They were going to give my daughter $ 400 of extra photography but she won’t go back to them. They are very popular in this community and their church. Sweet people but they take on too much work and then go on vacation. I’m not sure why my daughter and son-​in-​law were put on the back burner like they were but at that time, I hadn’t taken any action to do anything to aggravate them, but when we got the results and the runaround, then I got angry. They don’t have the back up that they need. I checked their ad for a videographer and it said «no experience necessary.» I don’t know how you can label yourself a photographer, videographer or whatever when you don’t know what you are doing. The customer is the one paying and deserves what they pay for. I’m just one voice and am probably labeled but I don’t care, check your contract and be sure you get what you are paying for. You will be hard-​pressed to find a brides that fit the slender, blonde model type on their site.
I’m happy that others have had such a good experience. Ours was not.
Oh, and they graciously unfriended both my sweet daughter and her husband.

If I could give them 100 stars, I would! We just got a peek at our engagement pictures, and they’re so amazing I want to cry. My fiancé and I are quite possibly the most awkward picture takers ever, but Kari and Richie were fantastic. They coached us through the entire thing, and made it fun! As part of our wedding venue contract, we were required to use their provided photographer. I knew I HAD to have Midview Studios photograph my wedding, so after much negotiating and pleading they are al