US Post Office

Somerville, United States

2.1

Closed now

9 reviews

Accepts Credit Cards

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Telephone:
+1 617-666-2332
Website:
www.usps.com
Address:
18 Bow St, Somerville, MA, 02143
Nearby public transportation stops & stations:
150 ftBow St @ Warren Ave
430 ft45 Bow St
440 ftWashington St @ Kingman Rd
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 5:00 pm
Closed now
Local time (Somerville) 07:35 Friday, 29 November 2024

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 8:00 am – 2:00 pm
Sunday –

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9 reviews of US Post Office

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Place rating: 1
Somerville, MA
Rudest people in the world work here. They yell at customers and are extremely unpleasant. Yes, my packages get mailed out. It’s a fairly straightforward process, just expect to be berated and treated poorly for wanting to mail something. I have been here at least a dozen times and can say that there was one time where the women who work there were kind. Every other time they act like you are putting them out by mailing something. This place is so bad that I try to avoid it at all costs.
Place rating: 5
Trucksville, PA
I like this post office, though I’ve only been during off-​peak hours. Twice I went there to mail something small, and I was helped a heavyset black guy behind the desk. He was really friendly, and he even did little extra things like wrapping what I’d wanted to mail in a waterproof cover for free. I’m used to going to post offices and being greeted by passive aggression, so this was a refreshing change. From looking at other reviews, I think my positive experience might just be circumstantial, but anyway, if you happen to go when it’s not busy (e.g. mid afternoon on a weekday) and you get the same guy I got, you may actually enjoy your time at the post office.
Place rating: 3
Boston, MA
So, maybe it’s gotten better, or I’ve gotten used to this location. Just make sure you have prepaid postage and avoid passport hours
Place rating: 1
Brookline, MA
The woman that works here is rude and abrasive. A lady asked could she go in front of me as she only had one letter and I had a stack of things to mail. I obliged as I wasn’t in a rush and the lady clearly was. But the woman behind the counter said «that’s not how it works honey» and refused to let her cut the line (even though we were the only 2 in the store). She needs a few lessons in customer service.
Place rating: 1
Somerville, MA
Please please avoid this Post Office; They do not even get a one star. The customer service is totally terrible!!! The women working is that post office are only there to make their time and go home. Forget about being polite, nice? friendly? a little smile to the public? NOTTTT! They are nasty and that says it all. Go somewhere else… Cambridge Postal Service near Porter Square has a better Service. Or better yet, If you need stamps, purchase those at
. You avoid seeing those depress spirited faces.
Place rating: 5
Somerville, MA
Guys, stop hating on the post office. Here’s what happens when I go here:
I walk through the clearly marked entrance. I choose the envelope/​stamp/​package I want to use. I wait in line. The clerk scans my items. Then the items get mailed. Some period of time later, the postal service delivers those items to where I have mailed them to (as close as Somerville, as far as Thailand). That is all I ask and require of the postal service, and they deliver (har har) on that promise. Plus, when you are done, you can get a donut next door, coffee across the street, or do a yoga class to destress.
Place rating: 1
Somerville, MA
I don’t even wanna give one star here.
The lady works here is so rude.
I saw she helped some guy with packing and the tape was on the counter. I thought it was for everyone. I literally used half foot strap. She forced me to buy that. And also she double charged me for item i got and she didn’t even say sorry. Stupid customer service!
Place rating: 1
Somerville, MA
I’ve only been in here twice, but both times were a bad experience. One lady at the counter was really sour and rude, not to me but to someone else in line who didn’t deserve it. Hey, it doesn’t cost anything to be polite, right? Also I went to pick something up and literally waited TEN MINUTES along with everyone else in line while they fished around trying to find it. From what I could see they are doing a really poor job, the place is a disorganized disaster in the back and employees are either struggling or have bad attitudes.
If you need a post office I recommend the one hidden away in Davis Square, or anywhere else, this one stinks.
Place rating: 1
Somerville, MA
The old U.S.P.S. in Somerville on Washington Street was the loveliest. It was large, uncrowded, and a historic landmark.
About two weeks ago that location closed and was condensed to a storefront on Bow Street. All I can say about the new location is: Don’t go. Go to Cambridge. Go to Boston. Go all the way to Needham if you need to, but avoid this locale. The new location is constantly PACKED like sardines. You will wait no less than 15 minutes in a 10 person line, out the door. Once the weather turns sour and cold again, that line will be miserable. I go at an odd hour in the middle of the day and this is still the case.
TL;DR: Avoid avoid avoid at all costs