Fixture Fix

I have an old lamp that was flickering on and off. I took it to a «lamp and shade» place in Watertown. I came back in a week, and was told it was all fixed… when I got it home I realized the problem still existed, and upon inspection realized nothing had been done to the lamp. I took it back, and was told, I didn’t have the bulb in tight (come on!!). They told me this as they laughed about an elderly woman who had just been in also complaining. Frustrated I called Steve at Fixture Fix.
I retold my story to Steve, and he actually came out and picked up the lamp. As expected, indeed nothing had been done to the lamp, and indeed it was a true fire hazard. Fixture Fix got my lamp fixed, and dropped it off. Customer service is alive and well!