Petco

We are new to the area and decided to take our Yorkie here since the one in NY did an awesome job. After arriving, we selected the full grooming package, the groomer insisted we add nail buffing, which we did. We spoke with the groomer and advised her that we grew our Yorkie’s hair out so that he can get the bear cut, Worst mistake ! We were told our Yorkie would be ready within 2 – 3 hours.
Less than an hour after his drop off, I received a call that he was done and ready. When we arrived I was in total shock. I can not believe how horrible my Yorkie’s hair cut was, not only did she cut ALL OF HIS HAIR OFF, it was completely uneven and had longer strands scattered through his coat. I could have done a better job! To top it off, You would think that after she sold us on the nail buffing she would have actually buffed his nails. NOPE. To make matters worst, she was not there, the manager and her co workers shook their heads and apologized and took pictures of my poor baby. They apologized and told me that she was new they would have another groomer fix it and that they would not charge me. Fix what? She cut all of his hair off, minus random long strands, he was unrecognizable. The fact that they allowed someone who wasn’t experience cut on my babies hair and without supervision is unacceptable. He will not be back !!

I got a new salt water tank and decided to to try this store to get some fish for it. BRANDON showed me all the dos and donts of salt water fish care. He came knew what seemed like everything about proteins, wastes and all that. He got me what I needed and helped me load it into my car too. He’s a great employee

We generally come here for the pals rewards, for our dog. However with recently getting some fish we had to get a tank and all the stuff with it. SARAH is awesome, great help, very knowledgeable, friendly and can keep going on how great she was. However, we had to get our tank at petsmart (cheaper price), but have come back for the added items and essentials. Thank you SARAH for helping and being so knowledgeable about fish.

Petco! I feel like I shop here as much as a grocery store. They recently remodeled inside and it’s definitely been a nice change. The staff is always friendly, even though at times they seem understaffed. Don’t forget to pick up a Petco card so that you can get $ 5 back on every $ 100 you spend.

From entry this Petco smelled funky; I guess it is hard to keep the place clean and tidy! And what’s with the DIM lighting and atmosphere here (?) not really welcoming! Staff was very spartan and seemed put-​off to being there which is why every time I have ever stepped foot into a Petco (I have been into more than one Petco), I find myself turning around and heading to the competitor. Prices are higher at Petco as well and they only seem to stock what is the most popular sellers over anything else (yes Petco, why sell some hard items and never carry the soft items to support it; such as kitty litter box liners)! So sorry guys, I’ve seen, and smelled enough, and will give my business to your cheaper priced, cleaner stored, better stocked, friendlier staffed competitor.

They always have what I need. And with 2 cats & 2 dogs, I always need something! Clean store, helpful staff and easy to find store layout. A little pricey though.