Pats Select

They have very poor oven management skills. I ordered pizzas and was told they would be ready in 15 minutes, but said I would be there at a certain time. I showed up at the time I said and I still had to wait 10 to 15 minutes for my pizzas. Why say they would be ready in 15 minutes but only put them in the oven when I showed up. Will be a long while before I order from here again. One of the last times I ordered pizza for delivery the pizza never showed up. When I called to find out where my pizza was they said I never ordered one, but yet I gave them my CC #. Only good thing I was never charged.

The worst experience ever. The soggy wings were wet, ordered well done. Got wet soggy wings. Call to complain and was put on hold and never picked up. Inadequate service and bad food

Wish I could say I had a good experience but not the case. Myself and my 12yr old son went to Pats last evening. Normally it’s a seat yourself dining room. Yesterday the hostess made us wait then asked me do I want a table or booth. We said a booth because we didn’t want to be in the middle of the restaurant. She said no booths available when learn 2 booths were available. 2 mins later a white family comes in and she doesn’t even ask them she just puts them in the booth. I am not overly sensitive but principle is principle. We left and will never eat at Pats again. Too many other options to deal with bull

Pat’s suffers from the same problem that most chain restaurants do… they’re just not that good at any one thing. Whether it be sit down or take out, I’ve been disappointed overall with each experience.
When we first move to Smyrna, Pat’s was one of the first places we tried and for some reason we keep giving them a chance thinking it’s going to get better. The food is okay but inconsistent in temperature and flavor. The pizza crust had virtually no flavor to the point I find myself seasoning it in some way or just not eating it because it’d be a waste of calories to do so. The few entrees we’ve had tasted like parts of them were frozen and then reheated.
When it comes to service, our sit down experiences have never been very good. We’re often waiting for refills or having to ask for something that was forgotten from our order. Management walks around glaring at people like this is an upscale place. The décor may say so but the prices and food being served says otherwise. You’re a pizza place, get over yourselves. We’ve gotten delivery twice now and both times the driver came over 15 minutes later than the latest time quoted. We had to call to see what was going on the second time because it was pushing 30 minutes. Nothing but «They should be there soon» was given by the person on the phone. An apology would have been nice.
With a bunch of other better pizza places in Smyrna like Trevi Ristorante and Pizzeria DiMeo, there is little reason to visit Pat’s.

I have ordered here several times, and have also eaten in the restaurant. My dine in experience is far better than my take out. The quality of the food is good, but even with the high quality the prices are a bit steep. I ordered carrot cake on one of my take out orders and it was rancid i was very impressed they did seems the delivery driver to replace the cake. I enjoy their food but since they ate a bit pricy they are not ordered from as often as other places I frequent.

Wife and I ordered a large cheese steak stromboli and after waiting for a hour we received the stromboli basically burnt. The dough was extremely dark which took away from the flavor. We were very disappointed with it and for almost $ 20 it should have come to us with perfection.

My husband and I ate there last night. We both had the Italian trio. We both liked the Lasagna the best. The cheese ravioli was very good and the chicken Parmesan was fair. We think it was a little too salty for our taste. The service was excellent and the prices are reasonable.

My wife and I love pats pizza. We order at least once a week. Great staff. The food is good. I’m a huge fan of the speciality pizzas

Thanks to Pats Pizza, now I know how cardboard tastes.
My pizza had five veggie toppings (tomato, onion, spinach etc).
How this place survives with such awful pizza is a riddle wrapped in a mystery inside an enigma (thank you, Winston).
Deeply disappointed.

We went for Happy Hour. Free food and cheap beer, what more could you want? Well, a sweatshirt, actually. It was FREEZING.

The food at Pat’s in Smyrna is decidedly mediocre, although the prices they charge might make you think you’re getting a halfway decent sit-​down meal. The décor in the restaurant is clean and fairly modern, and although I wouldn’t go so far as to say it’s like putting «lipstick on a pig,» it could be argued that the au courant interior is out-​of-​sync with the plebeian quality of the food and service. In a burg like Smyrna, these guys stand a bit above the rest, but those who have dined elsewhere will find this place a ho-​hum experience.