I placed an online order ahead of time since I was in a hurry and wanted to pick it up without a wait. When I walked in to pick it up, which was minutes after it was supposed to be ready, the lady told me they just saw my order and said I hope you’re not in a hurry. What? How disappointing. I won’t ever place an online order again. If I go back, I’ll just walk in. Apparently, I’ll fare the same.
Tracey v.
Place rating: 5 Smyrna, TN
One of the best burgers anywhere. The staff during the evening hours(the only time I’ve been there) are very friendly and accurate with orders. A regular size fries is more than enough for a couple or three people. I’ve ordered in store and online — positive experience either way.
Susan B.
Place rating: 4 Altavista, VA
Good hamburger with all the trimmings at no extra cost. Seasoned fries are to die for if you like seasoned fries. I do.
Ravon B.
Place rating: 5 Nashville, TN
I have a lot of hamburgers and I was really doubling this place. But I was wrong. They cook the dang best burger in smyrna. Nice and juicy and you get a taste of topping in each bite. Not to mention fries are hand cut and a small order will feed too.
Eddie D.
Place rating: 4 Nashville, TN
Nothing special and basic. Sometimes basic is good and that’s what Five Guys is. I’m not a huge fan of chain restaurants and I usually eat local wherever I go. It’s a good burger an not sure if the fries are actually where they say they’re from but they’re damn good fresh cut fries.
Tabitha S.
Place rating: 2 Murfreesboro, TN
Im not sure why everyone raves about this place. I have been to 3 different locations and its just blehh. Nothing to rave about in my opinion really. The fries, yes, they are good and you get a lot of them but their burgers? Not really floating my boat. This place is expensive in my opinion. For my family of four we usually get a drink for me, my fiancé, and the kids share a drink. I get a burger and so does my fiancé and the kids share a burger. We get a large fry to share and we still end up spending 30 – 40 bucks. For a fast food joint that is a little expensive to me. I would much rather go to Fat Moes and get a biggers better burger for half the price. The only thing that bring me to Five Guys is my fiancé, it if wasnt for him I would never step foot inside a Five Guy again.
Jim C.
Place rating: 4 Atlanta, GA
Always an easy decision for a quick bite. The burgers are always great and the fries remind me of ocean city maryland.
Sam L.
Place rating: 4 Nashville, TN
5 Guys is always delish! This restaurant definitely stands up to that standard.
Robert S.
Place rating: 3 Murfreesboro, TN
Five Guys is a place to go when you need quantity and quality, in that order. Located where Firehouse Subs is also located. The store is bright, airy and clean. The staff is enthusiastic and jumped on getting my order out. The burgers are made to order, so don’t expect a pre-cooked burger and your food in 30 seconds. The fries are boardwalk style, meaning they are not crunchy, a la McD’s, but warm with a hot center. Order a regular order(of fries) unless you have an incredible case of munchies because they will give you a cup that is way above overflowing with fries and a large order is just too much of a good thing! I had the junior burger, which is a single(one patty). The regular is a double(two patties). All of this info is on a menu board hanging over the cashier’s station. While you are waiting, help yourself to the peanuts and don’t feel bad about dropping the shells on the floor, it’s expected. With the fries cooked in peanut oil and the free peanuts all over the store, don’t come here if you have a peanut allergy. All in all, Five guys has a simple menu and they stick to what they know best!
Gary S.
Place rating: 5 Commerce, MI
Best hamburgers, best fries of any chain restaurant hands down. I’ve tried them all, and you simply can’t beat Five Guys. The burgers are cooked perfect, juicy and hot. The toppings are fresh and the buns with sesame seeds are excellent. The menu is simple, just burgers and dogs. Pick one or two patties, add cheese, bacon and toppings and you’re good to go. The fries are thick cut perfection. Try them with the Malt vinegar and a little salt and you won’t be disappointed. The service is usually friendly and the food comes out pretty quick. The only negative I can say is it can get pricey for lunch. You’re looking at about $ 12 for burger, fries, and a drink. But it is really worth every penny. One of the quotes on the wall says«Five Guys serves heaven on a bun», and that sums it up for me!
Nathan M.
Place rating: 4 Oxford, MS
Five Guys is usually a safe bet for a good burger. The Smyrna location is no exception. If you have a normal appetite remember to order the little burger and a small fry. The fries, cooked in peanut oil and served overflowing their container are a great compliment to a bacon cheeseburger«all the way».
Dr. Robert A.
Place rating: 2 Las Vegas, NV
Hamburgers hamburgers, what’s so hard about getting it right, I read the Zagats review and how they said that Five Guys is the best over In & Out Burger. Well I tried it and found a few things to be different and cool; I get to load as many topping as I want and it’s all free, I just pay for a very expensive burger with single patty that was fatty and dropped down all over the place. The French fry’s’ are served in a cup and come out dark brown as I see by the boxes of oil they are using the unhealthy peanut Oil that most fast food places stopped using years ago, they also tasted like the oil was old and had been used one — two many times. SICK! I found Five Guys to be dirty both in the bathrooms when I washed up before and after lunch, the keep a clean box of salted peanuts on the dirty full trash can, one health code violation after another. Now to the burger, one patty that dripped fat and made a mess as they use only foil paper to warp it, fat is and adds flavor cheap along with the loads of salt they add so many companies like this use cheap beef loaded with fat to get better margins. Unlike In & Out Burger where I get the 4×4 and it never drip fat as they use lean high quality meat and season it much better without all that fat and salt added at Five Guys. Somebody at Zagats was clearly paid off or just never checked the facts by trying the burgers; you can always cut corners and try to make a better burger but in the end it will just taste like fat and salt. Over priced and IN& Out blows it away!
Michael M.
Place rating: 5 St Paris, OH
This review pertains to the Five Guys in Smyrna, TN. This was my first introduction to Five Guys. This place was awesome! Burgers incredible and fries were great! Highly recommend this place!