Bark & Lounge – Smyrna

We did not want to board our dog back home in Charlotte, NC, but wanted a place for him to play while we went to a family’s 70^th birthday party.
I e-​mailed Bark & Lounge, never heard back, tried calling multiple times on one day and could never get an answer, and finally on my third day of trying communication, I was able to get on the phone. Luckily Bark & Lounge Smyrna, delivered and was willing to take our guy for the couple hours of playing.
The reason why I have to give this place 3 stars, other than the bad communication at first, is that this place just does not compare to Rocky’s daycare back home. This place does have a nice large area inside and outside, but it is the other things. Rocky’s daycare back home has couches, chairs, cots, and toys in the indoor area, and then the outdoor area is truly an outdoor back yard with toys, different play gyms to jump all over, etc. So he has a lot to play with, a lot to dig, and a lot to relax on.
While the videos are great to watch your dog, at this place I felt bad for him, all I saw him doing was just walking around or going up to a worker wagging his tail, but getting no attention and eventually pawing at the door (broke my heart, he wanted to go!). Back home, he gets tons of attention from the girls and never wants to go when I or my husband are there to pick him up.
This was a great place for us to use in need, and we probably would use it again if we had to when we are back in town, but you can tell our boy is just spoiled rotten at our local daycare!

The people here are the best ever. I had an older dog that I brought here for daycare toward the end of her days and they took such great care of her. They are caring and were willing to go the extra mile for her and me. I just wish I knew about them sooner but now tell everyone I know with dogs to go there.

Criquette loves the Smyrna Bark & Lounge! She comes home every day that I take her and flops down in her bed and does not get back up the whole night, which lets me get a lot of work done. The staff is friendly and very communicative and they never mind me being an obsessive dog owner that calls to ask about her during the day. I am totally a pain and they are still so polite and good to me and Criquette.
This is a great place! Look no further than Bark & Lounge for quality and well-​priced daycare.

Both of my dogs have boarded here so so many times. The staff is friendly and the girls are without a doubt loved and cared for. They’ve been bathed and groomed and they always come home tired and beautiful. I would recommend the Bark and Lounge to anyone!

My dog Oreo always is worn out for at least two days after daycare .
Staff is friendly and professional.

I am writing a follow up post about my experience at the Smyrna Bark and Lounge. I continue to LOVE this place and their staff. I take my dog there weekly for day care so he can play with other dogs and interact with other people. When I tell him we are going to see his «friends» he gets right into the car. The staff know my dog and are always friendly and professional towards me. I look in on him from time to time on the web cams but know that he is in good hands. The staff are attentive and give the dogs attention. They keep an eye on any rough play and are prompt on keeping play areas clean. I always get an exhausted and happy pup afterwards. They still get 5 stars from us!

They are very nice and I take my dog for boarding about once a month. They have a webcam that allows you to see your pets on your iphone. Someone sits with all of the dogs and gives them love. They have large dog kennels for sleeping. During they day they go between an indoor area and outside. The smaller dogs have a room they stay in together with little raised beds. They have standard pricing and offer a exit bath. Recommended.

Choosing a dog daycare is a major decision! You don’t want to take your pup some place where he’s going to develop new fears, social issues or be treated bad.
My biggest reason for chosing Smyrna Bark and Lounge was that I could watch my dog on camera and see what’s going on. Charlie’s been going here for a few weeks now as we’re trying to get him ready for a big trip where he’s going to stay for over a week. I have to say, I’ve been very pleased. The people are extremely friendly and nice. They also clean up messes quickly and the place is very clean. They are so patient when Charlie’s sticking his nose in everything food related. At first Charlie was apprehensive but the last time I dropped him off he ran to the back excited to see his buddies.
I did have a concern of an incident I saw on camera and management took my concerns very seriously and followed up on the situation and reported back to me. Their explanation of the events fit my dog’s personality to a ‘T’ and I felt completely satisfied with the staff’s decision. Their professionalism and sincerity in handling this matter earned them 5 stars. I think they’re stuck with Charlie for some time!
Thank you guys!