Avalon Commons

Average rental community but really the best and only option in the area which is why they get away with the nickel and dime-​ing they do here.
The good:
location is excellent — central to Smithtown shopping, Smithhaven mall, Rte 454, LIE and Northern Pkwy. Great restaurant options around too.
They have a decent work out room — it’s clean and everything is in working order as well as an indoor basketball court (I never see this being used seems like a waste of space to me but I’m not a full time resident here).
Their maintenance responds quickly to issues — and minor issues are addressed same day.
The management in the office is very responsive and helpful
They have a decent heated pool
Entire complex is no smoking
Complex is pet friendly with a dog run area
Garages available for rent
Apartments have their own laundry room with a full size washer and dryer
Each apartment has its own separate entrance — no shared foyers or hallways, and it’s own alarm system which you can pay to have activated.
Central a/​c and heat and fireplace options.
Outdoor patios and balconies
Nice size closets
The bad:
Their kitchens and bathrooms are cheap Formica with the cheapest white appliances and linoleum floors in the kitchen (I came from a really crappy Fairfield community and their kitchen and bathroom had wood cabinetry and granite with stainless appliances and tile floors) — my feeling is for what they charge in rent, they should upgrade the kitchens and baths
Their rents are high for what you get — then they charge you for water and garbage and parking (the water is not what you use personally it’s just a flat monthly fee). Again, they can get away with this because of their location and the only competition they have are Fairfield communities which are disgusting IMO.
There’s a $ 700 annual amenities fee for the gym and pool
They only do 1 year leases
There are flooding issues in certain units where the water comes in from under the doors and slabs — every major rain we have water in our apartment. They cut out a piece of the rug and replace it — the wood is moldy around the door. They say it’s fixed but I’m sure there’s black mold growing under there — every time I’m in town I complain and they come «treat» it. I’m just happy I don’t live there full time with this issue.
Honestly, if this weren’t a corporate apartment, living here would force me to buy something sooner rather than later. But it’s fine since I’m only here about once per month and it’s better than a hotel.

My dogs and I enjoy living at the Avalon. It’s perfectly located in Smithtown. I fully took advantage of the pool during the summer. Met so many lovely people there. Christine & Tom in the office are wonderful to deal with. They go above and beyond. You couldn’t ask for more. It really is a great place to live… especially if you have dogs.

We are currently having horrible water and mold issues, and it’s starting to effect our breathing.
1 of our 2 bedrooms has been rendered completely useless to us because the carpet is soaking wet to the touch, smells horrible and has large patches of mold.
We now know that Avalon has a history with mold issues at other apartment complexes they’ve owned. If I’m not mistaken they had to relocate roughly 40 families due to similar problems at a different location.
We were informed that some of the piping might not have been upto current code by not having insulation around them. This was clearly an issue for our apartment in the past as well because the current holes in our ceiling show black garbage bags wrapped around pipes to deal with the issue.
Avalon is attempting to place blame on us even though we were told that issues dealing with plumbing fall under the responsibility of the complex as told to us by Suffolk County.
They don’t even have the common courtesy to let us out of our without penalty.

Tom Tk u for For all your help and making avalons such a pleasant experience and stay for me —5 years later– :))) Christine u are a doll as a manager who cares about her staff and her tenants!!!

Too bad Unilocal does not have negative stars. I am a professional and I tried to lease an apartment in this complex. Their leasing agent (T. W) was so rude and ignorant that we decided not to go forward with the lease. He would not answer my questions and definitely did not follow up with an email as he promised. The complex itself is not too bad, however looks a bit cheap with way too many fees. I do think that the area is safe though. There are better apartment communities than Avalon in the area and in the end I am very happy I stayed away from Avalon. My advice is just keep looking and you will find a perfect place.

Great place to live. quiet. Rockwells and Maureens kitchen within walking distance.