McDonald’s Kennels

This is a great place to bring your pet! The property is clean and well kept, the staff is super friendly, organized and you can tell they really care about each dog.
I made a reservation a couple weeks before the Thanksgiving holiday and I’m glad I did because they were full full full when I dropped my dog off. They wrote down all instructions for my dog, even though he doesn’t need a whole lot but does take pain medication. We were going to be gone 6 days but I knew that we wouldn’t be back in time to pick him up, so he stayed an extra night, as well as got a bath and a nail trim. Now, even with a military discount I was expecting it to cost over $ 200 for 7 days, a bath, and a nail trim because our dog is quiet large, but it only came out to $ 158!
When I went to pick him up, ALL of his stuff was ready and waiting, and they knew who I was even though I had only been there once to drop him off. And when we got home he went right to sleep so he was worn out. I will ABSOLUTELY bring my dog to McDonald’s Kennel again!

I recommend this place for all dog owners. I’m a first dog owner and I was skeptical at first because leaving your dog in some strangers hand is scary but this place is definitely a great place. And my dog gets very excited every time we arrive there. Staff is great and the owners are the best. She even held my dog as I was talking with the receptionist. You get the feel that they care about their business and the dogs.

I cant say enough about the staff and owners! They were hands down amazing, attentive, and extremely accommodating on our move from Oahu, Hawaii to Bremerton! The owners went above and beyond to help ensure our animals were taken care of. The facility was clean, and inviting! The staff was very welcoming. I will def recommend and use their services again. Thanks you McDonalds :) Mahalo

Friendly staff and my dogs left in good spirits. The kennels were a little small although there is a run for stretching and potty. No grass for the dogs so their pads were a little sore from the gravel play area.

Love this place! They were great with our dogs before and every time since! They will group play with your dog if needed and your dog is ok with that, they talk and interact with your fur kid, and treat them as if their own. We have a reactive dog with special needs and medications– they were great with her! Not only did they understand her high needs but called us and gave us an update on how the kids were doing! Will use them again and again for our kids!

I love this kennel! I bring my dog there four days a week for doggy daycare. He gets terrible separation anxiety, but loves it here! They are all so wonderful and give me daily updates! They even let me know if his stools are soft and give him foods to help balance him out. Thank you so much for your caring and making me feel comfortable leaving my special needs dog with you! I would recommend them to everyone!

Horrible customer service. They’re very rude! I used this place 3 times (only because I had just moved to the area and didn’t know of any other places) and each time was progressively worse. They aren’t at all friendly on the phone, acting as if you’re wasting their time. The first time, my dog was there for 4 days and the total was $ 90. I asked if they gave a military discount and the man said yes, so I went to my car to grab my ID and when I came back, he took a whole dollar off the bill. The military discount is 25 cents a day– more of an insult than a discount if you ask me.
Each time I used this place was to go visit my husband in San Diego. Each time, I got a ticket that left San Diego at 6:30 am and returned to Seattle at 9 because they require you to pick up your pet at or before 10 am. Well, the last time I boarded my dog here, my flight was delayed and I wasn’t able to get back to the kennel until 10:20. I explained to the man what had happened and he said it wasn’t his problem. This made me mad because I asked them not to feed my dog the morning of the pickup because she gets car sick, and the kennels lead to an outside area where the dogs can pee and poop, so there was literally zero work they had to do for my dog that morning, yet they still charged me an extra day for being 20 minutes late.
The last thing I didn’t like were the hours for pick up and drop off. They’re only open from 8:30−5 M-​Th and 8:30−3 Fri and Sat and closed on Sundays. Does this mean they aren’t there to take care of the animals on Sundays? Or are they just looking for an extra buck?
I understand rules are rules but this is the type of business you’d think could have a little leeway. Because of the way they treated me as a customer, I will not be using this place ever again, and I suggest you save your money. If you are looking for an amazing place to take your animals, try Kozy Kritterz. I love them because they’re the best and treat your pet like family!

I have taken my pet here on 3 occasions. I was impressed to find that the small dogs were kept in a different area than the big dogs. The kennels were always kept clean. The owners even let us go in the back and choose which kennel to be in. The walls of the kennels were solid preventing the dogs from seeing eachother. The small dog section was L shaped so the dogs don’t actually face eachother. The customer service has always been great.