Master’s Orthotics and Prosthetics, LLC

Made an appoint two weeks ago to get my orthodics. I asked several times if they could tell me how much they would cost. She told me «it would depend on your insurance». I explained to her several times that my insurance did not cover orthodics, that I was paying for them myself. All she did was tell me again and again that she had no way of telling me how much they would cost. I went in for my appointment and again asked her several times how much they would cost. She said she could not tell me. So I told her that if they were more than $ 300, that I would not be able to get them. She finally got someone to give me a quote of $ 462 after I went in to get fitted then told me
I had to sign the quote. I refused to sign and left with my prescription. I don’t know what kind of scam they are running here but I would caution anyone to ask for the price first.

This office carries PW Minor shoes. We dropped off a new catalog to the office. I hope they will carry the full line. It is in a great location. Good parking also.

Poor customer service. Usually no one evident in the office when you first arrive. It took 6 weeks to finally get my special boots (I have severe neuropathy) after finally getting around to placeing the order a week after I came in. When the boots finally arrived they did not fit. These were expensive boots. My heel pistons up and down even with my orthodics. Clearly they did not get it right. I returned the shoes and will not do business there again.

Spoo helpful! I got an Rx for a pregnancy girdle, told them I was in a hurry and within 15 min I had been fitted for my custom girdle, taught how to put it on, and out the door to my next thing. The staff was friendly, professional, and answered all my questions with a smile. I would definitely go back if I’m in need of anything else they can help me with. :-)

My son needed a brace for his leg. Richard was amazing! He was patient and made sure all our questions were answered.
Thank you!

From the moment I walk in the door until I leave, the staff are welcoming, respectful, helpful and handle their services in a very professional manner. I’ve had carbon fiber inserts made there per my doctor’s prescription, which have helped so much to increase my mobility beyond what I would have thought such a simple device could do. I highly recommend this office!