Cold Stone Creamery

Silverdale, United States

3.4

Open now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 360-692-7719
Website:
www.coldstonecreamery.com
Address:
9601 Mickelberry Road NW Suite 101, Silverdale, WA, 98383
Nearby public transportation stops & stations:
0.8 miRandal @ PSBC
0.8 miSilverdale Transfer Center
2.9 miShelter 2510
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Bussiness info

Take-out
Yes
Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
No
Wi-Fi
No

Today

Today 12:00 pm – 9:00 pm
Open now
Local time (Silverdale) 12:58 Tuesday, 24 June 2025

Business hours

Monday 12:00 pm – 9:00 pm
Tuesday 12:00 pm – 9:00 pm
Wednesday 12:00 pm – 9:00 pm
Thursday 12:00 pm – 9:00 pm
Friday 12:00 pm – 10:00 pm
Saturday 12:00 pm – 10:00 pm
Sunday 12:00 pm – 9:00 pm

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Nearby

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John L Scott Real Estate
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20 reviews of Cold Stone Creamery

No registration required
Place rating: 2
Seattle, WA
We got good service on this warm, sunny Sunday afternoon for the most part. The problem is that the ice cream was warm as well. It was so soft it was not lick-​able. None of our party finished since it was melting faster than we could eat it. When we mentioned it, we received a «some are softer than others» response. Not acceptable.
Place rating: 5
Port Orchard, WA
Server was very nice and professional. Ice cream was delicious! The store was nice and clean.
Place rating: 5
Silverdale, WA
Came in on a sunny Sunday afternoon prompted by a BOGO promotion I received via email. There was a line forming. I was greeted with a smile. I asked for two signature creations in a gotta have it waffle bowl. Except I accidentally said waffle «cone» when I ordered. The girl fixed it, no problem. I appreciate that, since it was my mistake. I asked for some extra peanut butter, done. Customer service was great. Ice cream was great. What more can you ask for.
Place rating: 2
Spokane, WA
Place is dirty and kinda dark deary feeling. Seems like a boot leg cold stones. The staff didn’t seem to know how to make my milk shake. After about 10 mins and the girl opening and closing the fridge and going to the back I got my milk shake tasted ok so I guess that’s good. Just left me uneasy with how confused they seemed to be with a simple milk shake. We won’t be coming back sadly as we love cold stones.
Place rating: 1
Silverdale, WA
Place is filthy! Coolers are filthy and had sticky tables! This location had a sour smell in the air! Been to many Coldstones in the country and this one is just bad!!!
Place rating: 5
Walnut, CA
The staff member who served us was lovely, even pointed out that my 2-​year-​old had pointed to mocha rather than chocolate. The same staff member then put the kid’s portion of ice cream in a size medium tub to make it easier for my daughter to spoon out, which I thought was very sweet of her. I had one of the hot desserts, I forget what it was called, but it had chocolate brownie, French vanilla ice cream, pecans and sauce — it was delicious! Too big for me, so more of a once in a blue moon treat dinner than a managable dessert. Folks with bigger appetites would be fine! Reasonable pricing, too.
Place rating: 5
SeaTac, WA
This place rocks! I have no idea why it isn’t 5 stars! What could be better than making your own ice cream mix???
Place rating: 5
Silverdale, WA
We were driving by this Coldstone and I had a gift card so we decided to go ahead and use it. I got the Mint Mint Chocolate Chip in a large cup (it’s a really big size, by the way). There’s a nice selection of flavors and toppings. You can create your own combination of ice cream and toppings. Or you can try out their shakes and smoothies. They even have some frozen yogurt (although I honestly prefer the nearby Blu Berry). They have ice cream cakes and buckets of ice cream you can take on the get go. The staff was quite friendly and patient when we couldn’t decide what to get. The prices are reasonable and it’s good quality ice cream. Pretty much no complaints, except that when I was eating I occasionally bit into unexpected chunks of ice.
Would definitely recommend!
Place rating: 1
Poulsbo, WA
Anyone that gives this place more than three stars has obviously never had freshly made ice cream with all natural ingredients, I could taste the corn syrup in this stuff. The quality of the ice cream is awful, it tastes super cheap. I first went to Cold Stone over 10 years ago, and like everything else corporate, their good quality and customer service has gone down hill. The guy making our order had almost no clue what he was doing, messed up my husband’s order and mine. Like another reviewer said, this location is awfully drab and sad looking, the employees don’t look like they care about their own appearance either. The bathroom floor was sticky and the sink was filthy. I will never ever be going back here, not with places like BluBerry or Mor Mor around.
Place rating: 1
Seattle, WA
In the time it took her to tell me she couldn’t do a pick up order she could of done it? The whole point of calling ahead is to allow the staff time to get the order ready if they are busy.
Really horrible customer service, your staffing issues are not my problem as a customer.
One day I can call and do a pickup order 5 stars. The next day I can’t 1 star. Lazy employee, just lazy.
Place rating: 2
Silverdale, WA
Don’t quite understand all the high ratings for this location of Cold Stone.
I’m a huge fan of Cold Stone; however, this location is drab & dreary. When walking in, there’s no awesome smell of fresh waffle cones being cooked, and the staff was less than friendly.
Most drive-​bys to this location, you won’t find an onslaught of cars, so gotta wonder the freshness if the ice cream.
I asked to taste test a couple flavors prior to making my decision, and noticed one of the containers of ice cream had a pool of liquid in it. I asked about it, and she didn’t know why it was like that but guessed it was suppose to be like that. Really? It was gross.
Will I try it again? …not likely.
Place rating: 4
Norfolk, VA
I love this place! My family goes here at least once a week and we are never disappointed. The staff are very friendly and if you catch them on a good day they will sing! They always fill up my cup and more!
Place rating: 3
Bremerton, WA
Not the best, but not bad either. Ice cream pretty good especially if you got a gift card to use.
Place rating: 4
Silverdale, WA
Great location, consistent quality of ice cream that Cold Stone Creamery is known for, and pleasant staff. The chilled display unit at this shop was on the fritz during our visit a week ago. Despite this, the staff who were on duty were unfazed and stayed cheerful as much as possible. They also alerted all customers that the ice cream they had to use from their freezers out back would be less thick than usual because of the electrical issue. I enjoyed my treat all the same, though. :)
Place rating: 2
Silverdale, WA
Went in a few weeks ago and the lady was awsome every other time the service hasn’t been great. We went in 2 days ago and the lady was too busy talking with her co-​workers and didn’t realize she was making the wrong icecream and when my wife tried to tell her she didn’t hear my wife and just kept talking.
Place rating: 4
Point Loma, San Diego, CA
Been to one, you been to them all. But thats the beauty of CS locations. Your going to get the same quality every time all the time anywhere you go. This is my staple «go to» locations for sweet treats of an ice cream variety. You can always find something they have that please the palate.
Today I got the Vanilla Frozen Yogurt Caramel Crunch which is just what it sounds like with Butterfinger bar, sea salt and caramel sauce added on top. I went all out and got the «Gotta Have It» size in a dipped waffle bowl and OMG was in divine!
A must try if it is in fact a limited time creation! This should be a keeper for the regular menu let me tell ya! With a tip and tax it was still just $ 8 bucks. So worth it!
Place rating: 5
Bremerton, WA
It’s cold stone need I say more my friends ice cream cone was a little more melted then usually but tht only cause she had to make a fresh chocolate cone for her she should of waiter before doing the mixing. My shake was great but check the pics I took most of them it needed it lmao. Love cold stone no matter what. For those of you who don’t have deep pockets cold stone is not a place to go everyday it’s only good to go once in awhile for a treat and for those of you who could care less like me you knw the drill you just get up and go.
Place rating: 4
Lakeland, TN
Love this ice cream!!! Would give it 5 stars if the price was more reasonable. The homemade waffle cones are amazing! Throw some yummy toppings in it!
Place rating: 3
Ashburn, VA
It’s Cold Stone. No complaints here. It’s A-​OK.
Place rating: 5
Kitsap, WA
I have yet to find an ice cream shop that has as delicious banana ice cream as Cold Stone. No not the fake yellow banana ice cream, this is real tasting banana. Ffff… it’s so good. I want some right now.
Not sure about something, you can try it out. They have alot of good selections, and seasonal flavors too. They also serve shakes and iced coffees (which I’ve yet to try). They have mix-​ins, but personally, I like plain ice cream without frills or gimmicks, because it’s good as is. You can also buy cakes, ice cream sandwiches, or get a bucket to take home so you don’t have to go by here all the time for your favorite flavor.
Speaking of which, I should really do that for the banana ice cream…
TIP! MAKE SURE TO SIGN UP ON THEIR WEBSITE FOR FREE BIRTHDAY ICE CREAM. I get it every year, and it’s totally worth it!