Target

Typical mega corporate company.
There are never enough cashiers… Clearly the company has made labor cuts like many others in the shopping center. (However, I can not knock this specific location for the erroneous decision making of the company’s leadership).
You typically have to wait for warm food at the «food court.» I have bought expired sodas (a month past, so it won’t kill me, but it’s still out of date). The register area merchandising is lacking, and that bothers me, as someone who worked retail. Seriously, who sells items for cookouts, like cheap plates and cups, in the middle of December? How about cocoa, coffee, tea, gloves, hand warmers, etc? Just saying.
Now, several of the associates are very friendly. A supervisor of cashiers, or something, was very professional and friendly. I think he used to work at the pet store next door. Most of the cashiers that have helped me have been conversational and friendly, and that makes a difference to a customer! Good job.
I don’t like hearing the inappropriate words used by the younger cart boys when they are clearly talking on their cell phone headsets to friends, instead of focusing on work. I would think using a cell phone while getting carts in the parking lot would be a major safety concern. Perhaps they could expand their vocabulary beyond four letter words and racial slurs?
The bathrooms are not signed off as often as the sheet seems to require. One of the men’s sinks doesn’t work, soap is sometimes empty, and paper towels are often empty. There is a heated air dryer, but sometimes I just want a few paper towels to dry my hands. Maybe if those restroom checks were done… At least it always seems clean in there. There is also a family restroom available, which is a great thing that I noticed, since we have young and newborn children.
I’m glad this store was remodeled, unlike some other area Target stores. When I worked at this store many many years ago, it was dirty… It is way cleaner now.
The store typically seems in stock on product, and I have never had an issue finding stuff when I was looking for it.
*** Use the self checkout… That way you don’t get charged for bags (a Montgomery County thing…) ***

This location is close to Kaiser and I go to Kaiser a lot. Not because I’m sickly, just because… I’ll save that for another time. Anyway, this is a decent target. It’s convenient and clean. They are always out of stock of something and that’s why I have to give it 3 stars. The staff at this location also seem to be non existent, I never need help, but I also don’t see anyone if I ever did need help… bizarre. Anyway, I’ll keep coming back ’cause it’s close and they usually have most of the things I need.

I love Target but this one is one of my least favorite stores.
Lines to check out are always long, no matter the time of the day. Been here a dozen times and there’s always a line.
The return counter is THE WORST. I’ve never had a return go smoothly. In fact, if I purchase the item online and try to return it at this Target store, it always goes wrong. And the staff is always in a bad mood about it. I don’t think they’re mad at the customer, but the fact that they’re frustrated ends up making me frustrated too.
Well stocked, but always disorganized. I hate it when you pick up a hanger of clothes that says medium and the shirt on it is an extra large. Like, come on, don’t make me have to search to buy what I want in your store.
There is lots of parking here, but this parking lot is hard to get in and out of because there are so many stores and only two entrances.

There are cute items in the target dollar+ bins. You just have to deal with the constant mess that kids create. My favorite dollar item is the Doctor Seuss bags. They make great gift bags. If you pay attention to sales, coupons and gift cards you can find savings at Target. Many of their back-​to-​school items were cheaper than Walmart. Be careful to pay attention to savings signs. If you need to text target to get a coupon code, make sure you do it before getting in line.

The pharmacy at this target is really incompetent… I dropped my prescription off after waiting 15 mins for this person to check if they had my medicines in stock they assure me they DID and that both of my perceptions will be ready in 30 mins— I was in excruciating pain in my back I decided to go home and have my husband pick them up for me but when he gets there surprise surprise they didn’t have my pain medicine. Such a disappoint that they wouldn’t even call to let me know they made a mistake and didn’t have my medicine in stock I could have went somewhere else to get it not wait 3 hours to tell me… Never going to this pharmacy ever!!! They are really terrible with costumer service and showing sympathy!!!

They overprice there electronics compared and don’t price match online store prices. The guy staff member was rude and unhelpful when asking questions.

Pros: Modernized building design. Good selection to include refrigerated organic dog food and Starbucks. Diverse group of people shop here – great to see a snapshot of the community.
Cons: Shopping carts left as far as the bus stops – makes the place look dirty. What does that say about Target shoppers and cart pusher employees? Baby/​wedding registry printers broken. Worse of all, not enough cashiers to serve shoppers. No self-​check-​out lines available at all.

The Target itself is very nice, and they do their best to keep lines to a minimum.
DO NOT bother with the Clinic!!! I just spent 25 minutes staring at a wall, never seeing a single clinic employee. Now I blew the only free time in my schedule to NOT see a Dr to deal w my sinus infection. So I will cope with it for another day without treatment thanks to the invisible staff at the Target Clinic.
Another Target employee came by after 10 minutes to apologize, and tell me there was usually someone at the desk but he hadn’t seen her today. Anyway, Target GOOD, Target Clinic — BAD

Sam! I love this Target because they have the most helpful and customer service orientated manager I have ever had the pleasure of interacting with. Sam is the reason I come to this Target, even though there is another one closer to where I live. I know if I have a problem I can count on him. I also know that that management style trickles-​down and the tone is set by management. The employees here are respectful and helpful –that’s why I make the drive.

Great store! Always have what I need in stock (both the store & the pharmacy), the staff is very friendly and helpful. I think they need more scooter carts, I have a leg problem & I can never get one that’s fully charged up. I do quite a bit of grocery shopping there as well. They carry some items I can’t find at the supermarket up the street, but they could offer more fresh produce & more kinds of yogurt as well. Milk is reasonably priced, good variety of frozen foods. I wish they had a «bonus card» like other grocery stores do & offer more sales in that section. The rest of the store is very nice, well kept, nice to have a snack bar and Starbucks right there too & they’ve improved the Starbucks & they usually have 2 people working at all times, especially the busy ones. Great kids clothing selection, great for school supplies & nice cookware/​kitchen item area, except I can never find single knives (like a chefs knife)…They’re either out of stock or they have bread knives. However, the prices are very reasonable, I’ve only had one issue that I needed to go to customer service about & it was fixed instantly.

This has been the third time I’ve come here and have experienced my cashier being distracted by the security guard. Walked up to cash register #6 tonight at 830 pm on Feb 18. The female cashier was sitting on the edge near where the bags are. She was not wearing a name tag. Put my stuff on the counter, after about a minute she gets up and starts scanning my two items. No interaction between her and I at all except for when she said sorry because I had to reach over the bag counter to get my items which was closer to her. This place is going down the drain with their customer service. I dont think the security guard should leave the exit area. Last time I was here a diffrrent guard was also distracting my barista at the Starbucks in this Target.

Review for guest services.
I recently order a bridesmaid dress online and came here to return it (will be ordering a different dress from a different business). However, there was a problem with my packing slip & merchandise: the product code didn’t match. What??? How?
Before explaining this, the guy helping told me my credit card wasn’t the one used to make the purchase. I told him that’s not possible. He positioned the screen to show me that the transaction wasn’t showing up on my card. I explained that I only have one credit card. Finally, he found the difference in product code and pointed that out to me. During this exchange, the guy gave the impression that this whole situation was somehow my fault. Maybe there have been customers who try to return the wrong item on purpose?
He then proceeded to tell me that there is no proof I purchased the dress (packing slip didn’t provide a date of purchase). After explaining he needs some sort of receipt, I found the e-​mail that confirmed my order and showed it to him.
The return didn’t take long after I found the e-​mail. When I asked if this sort of thing happens, he simply said no.
Maybe he was having an off day, and I do empathize with the fact that he was working on Super Bowl Sunday, but I would have appreciated more respect.

re: Christmas Sale Shopping
It doesn’t seem like that long ago where Target had its data breach and was doing what it had to get people in the door. Although the Christmas Sales weren’t as generous out the gate like they were for 2013 – 14, they had some great stuff at 50% during the opening week. Last year things were quite different, as they started the Christmas Sale off at 75% week.
I’ve been coming to this location for awhile now and I do not see that changing. This is a good Target.

I really liked this particular location.
It seemed like everything was well stocked (except clothing but it’s after holidays so it may be that) and easy to navigate through the aisles.
Their Starbucks have big sitting area after shopping the store to relax.
Plenty of registers open to keep the lines down which is something most target seems to do well.

This is more of a global complaint towards the company. From Frederick, to Germantown, now to Silver Spring each store stating online that each contained the product I wanted to buy was in stock (and in large quantities). Learned at this final Target that there is a «system glitch» with their inventory database. Certainly wasted a lot of gas due to this glitch. And actually talking to someone on the floor via a phone call was impossible while in Germantown before traveling. Target, the holiday shopping season is in full effect and you have a glitch in an inventory database? Not acceptable. The only decency from the nightmarish evening of coming home empty handed was a polite and sympathetic employee who shared the bad news when he discovered how many Targets I had visited. Ridiculous night of shopping. Going home to get some rest to shop again tomorrow at some other store other than Target. Hate to say it, but I may have to go Walmart. Ughhhhh.

Its a Target. Not much to write home about. Large parking lot but getting in and out of the shopping center is not always fun.

Store TH1138
in the late 1990’s I actually helped set up and then worked for this store, back when it had the original two entrances. From Cards and Party, Candles, Pens and Office supplies, Home/​Bath, Light Bulbs and Footstools/​Storage. Worked one Christmas there, ruined my love of the holiday for YEARS.
Today this place appears to have the right setup, staff and customer levels. Unlike when I worked there the shelves were decently researched/​stocked/​pushed, the store seemed to run properly. When I was there in July 2014 I found everything I’d gone in there to get!

This target is quiet. They a re very helpful. Nice size store with a Starbucks and Pizza Hut express in it. The grocery section is also pretty good as well. The phone service could be a little bit better. When I asked to see what time they closed, they were busy. So they weren’t that helpful, but hey… thats what Google is for right? haha

There have been multiple times where I have found or mistakenly bought expired food at this Target. Two times the hot dogs were expired. I’ve also seen candy expired multiple times. This is a food safety concern and is inexcusable, especially when it comes to refrigerated foods. The package of hot dogs I found were already dis colored from being spoiled. If you shop here, make sure you check expiration dates on your food! It has been like this for months now. Also, they are usually very understaffed and lines are long. I’m not sure why they have so many registers if they only have 2 – 3 open at a time. Most importantly CHECK THE EXPIRATION DATES!

Good old Tarjay. Big store with Starbucks and Pizza Hut express. It also has a fairly extensive grocery section, but very few perishables. And I found the other office supply that Staples didn’t have.