Professional Services Network, Inc.

Specialties

Professional Services Network, Inc. (PSN) is a woman and nurse-​owned company with more than 25 years of successful healthcare staffing and recruitment, as well as accreditation consulting experience. We work with clients in Maryland, DC and Virginia as well as nationwide to provide temporary and direct hire nurses and others in managed care, especially in utilization review, quality management and case management. We are experts in staffing seasonal projects, such as HEDIS and EPSDT. For companies seeking NCQA or URAC accreditation, our network of current and former surveyors offer expert preparation for successful accreditation survey outcomes.

History

Established in 1990.

PSN provides experienced managed care nurses for health care providers, managed care companies, quality improvement organizations and others on a temporary or direct-​hire basis. These nurses are specialists in utilization review, quality improvement, data abstraction (such as HEDIS and EPSDT) and case management. Our nurse recruiters all worked in these subject areas prior to becoming PSN recruiters, giving them the expertise to determine the most qualified candidates. Our clients know they can count on PSN staff to offer only the most skilled and experienced nurses to meet the requirements of the job or project.

Meet the Business Owner

Terri K.

Business Owner

Terri Kapetanovic has more than 30 years of experience in healthcare quality, utilization review and case management. Prior to starting PSN, she worked as a consultant for American Accreditation Healthcare Commission/​URAC in Washington, DC, as one of the Commission’s accreditation reviewers.

Terri began her professional career as a Registered Nurse, working in hospitals and caring for adult medical surgical patients. She has held hospital administrative positions in clinical practice, staff development and quality /​utilization review. Over the last 20 years, Terri has been involved in numerous professional organizations, serving in various leadership capacities, including chapters of the Case Management Society of America (CMSA), Maryland and District of Columbia Healthcare Quality associations, and was appointed by the governor to serve on the Maryland Statewide Commission on the Crisis in Nursing.