Preferred Party Place

I had a very good experience with Preferred Party Place. I only rented two tables and 12 chairs but they were nothing but helpful and courteous. I choose to pick up the items rather than have them delivered and the transaction was very smooth. The man that loaded and unloaded them from my car was nice and careful. I would definitely consider renting from again.

After helping my cousin plan her perfect wedding weekend this morning a few things were very in appropriate when the company came to pick their equipment up after speaking to management and disrespected by them I will never ever recommended them to another person it was absolutely tasteless the way We were spoken to while I was also was being accused of things that I never said what happened to customer service? Well I’ll tell you what this company absolutely has none!

I had a 50^th birthday party for a friend of mine and I rented a helium tank. I was making a balloon archway when my tank — well, tanked on me. It was out of gas! They gave me a ½ full tank! Yes they gave some money back but my décor was tacky looking because it was ½ finished. If you do rent from them — make sure you get what you’re paying for because they don’t check they’re stock. UPDATE: I just went back to give them s second chance and they treat their customers poorly. I’m giving you my money and you treat your customer as if I was bothering you! Never again and I will never recommend you. I work in Event Planning. You are going out of business.

Preferred Party Rental did a top notch job with everything for my daughter’s bridal shower. Michelle is a lifesaver and so great to work with. She has a can-​do attitude and made my frazzled nerves relax. The tent installers were great! I can’t say enough about this company except… Thank you, thank you, thank you!

Well, I’m a little late getting to this review… but I feel like I should make it known how awesome Preferred Party Rentals is.
My husband and I used Preferred Party Rentals for our backyard reception in early August. We didn’t really waste too much time after getting engaged (February) to tie the knot, so planning was a little hectic, to say the least.
From the beginning, every single person I spoke to at PPR was courteous, helpful and accommodating. Initially, I placed my order with Mike and even made a few changes over email with him as well, which was wonderful. I even had a mini panic attack, the day before, over having a tent. (Early August being very hot, I had hesitation about having a tent at all as we were trying to save as much money as possible… My mother in law, being the voice of reason, told me that the tent was already cleaned and ready to go, so it went up and saved us from the showers we had the morning of the reception) I felt so silly about it later.
My mother in law had also spoken to them a few times to add items to our order and commented on how pleasant they were to work with and how easily they went over the order with her and made changes.
Preferred Party Rentals is wonderful and I would absolutely work with them again…
…minus the breakdown. :)

The prices might be slightly reasonable but not worth it for the lack of organization and the lack of communication between customer and business … I just find it annoying that I had to keep calling to find out when they would come and assess the grounds, to calling to see when they were coming to deliver the rental equipment, to consistently calling to have them resend the the installer of the tent to re position the tent in the correct area (all due to the fact that they never told me, after asking them several times, when they were coming to set up) (and then just showed up at 7:45 am to set uo and called me at 8:45 am to tell me they were there setting up the tent and were almost done) (not to mention the party was not at my home so I really was persistent on finding out exact times so I could be there to direct them where I wanted everything to go) so to make a long annoying story short… You get what you pay for!!! I’d rather pay a lil more and get an ACTUAL professional company to deal with…
Ps. At this moment it’s 10:48pm and I’m still waiting fOr someone from the company to contact me to let me know if they are going to correct the tent problem tonight!!! I’ve been waiting since 5 Ish …

Monica’s previous review was all I needed to assure me that Preferred Party Rentals would be more than capable to assist me with rentals for Unilocal’s Backstage Pass Party. From my first phone call to my last (the day of, when my point of contact Kristin called just to make sure everything was going smoothly), the service I received was stellar.
I made multiple changes to my order and Kristin handled it like a total professional, even though I was convinced she probably wanted to strangle me after my many additional requests. But hey, it was a learning experience for me and the next time will hopefully be a little more seamless with regards to the ordering process.
PPR had everything I needed, from tables to linens to chairs to coolers to a helium tank and more. The delivery guys were fast and I didn’t have to tell them twice where everything went; they were on it.
My only misstep was sending an email a couple days before the event to request some additional chairs, when I should have just called. Somehow, the message was lost in translation and I didn’t get the extra chairs. It wasn’t a big deal, but in the future, I’ll definitely be sure to call with any changes or add-​ons. I’d highly recommend this company to anyone needing a large amount of party supplies, and I will definitely call them again.

Being in the business of event planning, you deal with all types, but ultimately it’s the efficient nice folks who get my company’s hard earned dollars. I’ve worked with Mike and his team twice now and both experiences have been filled with quick, efficient, and personable service.
For an upcoming event, Mike came out to the site, measured all the rooms and is in the process of entering the info into a program that creates a basic blueprint of the venue. He’s figuring out where all the tables are to be situated, he’s helped me visualize where the vendors should go, and even offered to deliver and pick up the tables, chairs, linens, and other rental stuff during non-​business hours.
Being a one-​woman operation, it’s really wonderful to have someone like Mike on my side. He’s taken a lot of stress off my shoulders and I gave him a muffin for that.