Herald Democrat

We had used Harold Democrat News since I was a kid. Then they got sloppy on their job and promises ripping people off… We had stopped getting the paper after I graduated because we needed the paper to know what was for lunch.
They send teens out to sell their paper and they come up with a sad story if you say no and say they are trying to get something for college or something… Recently we had a teen that didn’t even look old enough to be in high school saying the same line. Anyways we renewed our service with them with the so called good deal that was going on at the time… It was one payment that covered for like 6 months. We only received the paper for 2 or 3 weeks. So we said no more… Few years passed and we decided to give them one last try… There was a man selling the paper in Hastings my mom being an elderly woman couldn’t see the form she was filling out because she forgotten her glasses at home. Gave the man the address to send it to. And the payment card. Anyways a few weeks passed no paper. Then she gave me the copy portion of the paper the man filled out… I looked everything seem to be in order. EXCEPT… The address was wrong town wrong address and wrong name. They had my mom sign someone else’s paper. With our card number on it… We went to the offices about it but the guy was never there when we went to do the refund. We wanted our money back. They were willing to cancel but not to refund. Because the guy that was getting our paper. And if the guy didn’t pay them they couldn’t give us our refund … Now we will no longer do service with people that take advantage of the elderly along with not keeping promises.
GOOD BYE Harold Democrat

It’s a good thing that people in Sherman actually read the hard copy newspaper. The interface with their online classified ads is one of the worst I have ever seen. If you place a classified ad for real estate for sale by owner and expect to see it online, good luck. Even the local employee who placed the ad couldn’t find it.
Everyone was eager to blame the corporate office in Las Vegas for all the problems. Not much help with the problem, just a lot of finger pointing and whining.