La Quinta Inn & Suites Shawnee

Check in staff was very rude and unapologetic to my circumstances. My room was paid for over the phone through headquarters; when I got to the hotel they were not able to use the credit card on file in which created a huge financial burden for my family. I stayed there 2 nights and had to get my room keys replaced 6 times bc they would not work!
We have always stayed at LQ hotels all across the country and this hotel has by far been the biggest disappointment!

Wanted to find a place to spend the night and La Quinta is a go to for descent beds to sleep in. Everything was very clean. Now for the customer service, during the first hour or two of our stay we noticed that the bed had fleas, knowing that La Quintas are dog friendly, it wasn’t a super shock, the attendant immediately upgraded our king bed room to a king bed with jacuzzi, and was very apologetic and even a little embarrassed. Made it very easy for us to change rooms, two rooms down, and that room was super clean and the jacuzzi gave my back some well deserved relaxation. Great service, will stay here anytime.

We have used La Quinta’s as our go-​to spot to stay when we travel across country with our pup! It is a big plus that they are dog friendly and don’t charge for it! I have somewhat high standards when it comes to hotels– mainly what I am looking for is cleanliness, updates, comfy beds and good service from the staff.
This particular La Quinta hasn’t disappointed– the one thing I will comment on is a few common areas in the room that they should look out for and make sure are clean! The heater/​AC is absolutely FILTHY! There is also a lot of hair and dirt under the sink in the bathroom, gross! Something else that doesn’t make sense are the curtains– they are SO sheer. Doesn’t block any light from coming in and people can see in from the outside… not the best quality.
As for everything else, I have no complaints. Beds were pretty comfortable and the staff were friendly, both over the phone and in person.
I would recommend this hotel (actually not bad despite the few downsides).

Stopped here driving cross country.
Excellent facility.
Spotless clean and super friendly.
Clerk gave me a discount on the room.
Cleanest breakfast buffet I’ve ever seen.
Nice grounds with a small lake.
We left a phone in the room and the maid ran out to the desk to make sure we got it back.
I will stop in Shawnee over OKC from now on.

We stayed here while driving across the country with our cats. We have stayed in several La Quintas with the cats before and had no major issues until now.
I would NOT recommend this place if you have curious cats. They discovered they could climb inside and under the box springs of the bed because the fabric enclosing the box springs is torn in many places around the edge overhanging the bed frame. It is very difficult to get them out. We had to take the mattress and box spring off the bed. The process of getting them out could be dangerous for them if you’re not careful. The guy at the front desk tried to be helpful by offering us a different room but it seems all the rooms have this issue. They need new box springs!
On top of that issue, the hallways have a very strong chemical smell, so strong I could barely take a breath. The rooms are pretty small. No modern thermostat. The breakfast doesn’t have any real food like eggs or bacon. just yogurt, waffles, donuts, muffins, and cereal. But there is a Dennys within walking distance.
The bed was comfortable enough. Room was clean. Parking was fine.

Randomly chose to stay the night. Took a shot and asked if there were any rooms available. There were. We were given a king bed smoking room for 83.00. Our room seemed clean to the la Quinta standards. The entire hotel did as the matter of fact. However after a while I began to feel little bites. Looked closer at out bed only to find fleas. Front desk did accommodate me with a upgraded room. For this I am giving them 3 stars. Other than that it was a mediocre LQ that could use some work. One word Franchised.

Requested a Non Smoking King Suite, got a smoking king suite, then could not find anything to put us in. Then guess what? Oh, we have one! Ground floor by the back entrance, we got to hear everyone come an go all night. The room I think still had the furnishings from about 1970, it had a 20 inch tv that once you sat in the bed was 15 feet away, could not see it very well. Everything was just OLD. Was going to stay a week, stayed one night. Got a room at the place next door (it’s great)! Tried to get a REFUND for the nights we did not stay. Not going to happen they said! We will NEVER stay in any La Quinta place again no mater how nice it is! Done.

Clean and updated hotel. The housekeeping staff was great but the people that managed the front desk were hardly ever up there because of their constant smoke breaks. I travel for work and try to stay away from smoking hotels but this was unavoidable. I was on the third floor which was the smoking floor even though I requested not to be– they did have me in a non smoking room though. I probably would not stay there again but mainly only because it smelled like smoke and the pillows were terrible. Everything else was fine. The wi-​fi was unreliable.

Looking at some of the recent reviews, something must have been terribly wrong during my stay (one night, first week of August ’14). Honestly, the only reason I’m not giving this 1 star is because 1 star reviews usually cause suspicion about the poster’s intention. Previous La Quinta experiences were great. My experience with this one.
We arrive and the clerk was nowhere to be found. After a few minutes I saw him cleaning something up in the hallway, and a few minutes later he checked us in. The hall smelled like a mixture of chemicals I’d never come across before, with overtones of stale cigarette smoke.
We got to our rooms and were overwhelmed by an even stronger but distinctly different toxic smell. We were traveling with our baby, so I checked out the 2^nd room hoping it would be better. It was not. It smelled like a mixture of mildew and cheap industrial cleaning solvents that hadn’t been deemed unsuitable for human use yet. We asked for different rooms.
The elevator smelled like cigarettes and body odor. The next set of rooms smelled like mildew, with each one having another entirely different chemical odor from the other rooms.
I went to the elevator to go down and get a cart. The elevator light didn’t light up so I kept pushing it. Then, an incredibly loud boom came from the elevator shaft. The light came on and the elevator opened. I took the stairs down that time.
I got maybe 2 hours sleep because of the toxic conditions. I was going to ask them for my money back but my wife and our baby got very sick the next morning. We needed decongestants and anti-​histamines, and felt horrible that the baby had to suffer (too young for those drugs; we didn’t fully recover for almost a week). We just wanted to get out of there.
It was the only La Quinta of the three we stayed at that didn’t send a follow-​up email asking how our stay was. Truly an awful, awful night.

Couldn’t quite make it to OK City where I usually stay and I am glad I stayed here. I’ve been to the chiropractor for lower back pain and the first and only day I have been free of it on this trip was the night after sleeping here. Here is the low-​down — room was clean, breakfast had hardboiled eggs but no mayonnaise and the overly friendly dining room attendant was a bit loud, outside sounds while sleeping were at a minimum, clerks were friendly, dogs in the motel did not cause any problems, not smelly, and very comfy bed. Yes, I’ll look forward to staying here again.

Just stayed here for the night to rest on our out west travels, we always try to stay LaQuinta because we have always had great luck with them. And this one did not disappoint. From the super friendly and professional front desk guy, and our very clean and comfortable room. We went down for breakfast then next morning and the lady handling the food bar was so kind and so sweet to us. This town was ravaged by an F-​4 tornado last year and these people are doing everything they can to show how friendly and kind the residence are. Very good job. You won’t be disappointed with your stay here! If we are ever in this area again we will stay here agin!

This is the only dog friendly hotel in Shawnee. Clean and nice for the price. I’d stay again. Don’t forget, they accept AAA!

After 2 ½ hours driving around hotels and motels (off the 40) in Oklahoma City I decided to keep driving. They all seemed like crack or meth houses, security guards in lobbies, sketchy looking people in the parking lots. Scary.
I was exhausted, had two small dogs in the back seat, and there was a winter storm coming the following morning.
I knew the La Quinta chain allowed dogs but I also knew it was more expensive than most of the chain hotels. I got comfy with the idea that it would be close to $ 100 (as opposed to Motel 6 $ 50) because while all the other might be a bit cheaper, they bumped up the cost with pet fees and not giving AAA discounts.
From Greg, my first front desk help, to Flo, my last front desk customer service help, and everyone in between — the staff was awesome. The housekeepers were lovely and helpful when it came to taking care of my room with the dogs in it. The maintenance man was helpful with weather updates and advice on when it was safe to drive.
This was an awful storm, and I ended up being stranded there for 3 nights while the roads got cleaned up.
They gave me a great rate for every night I stayed there, keeping it low even when my last night was a weekend night when the rates are generally higher.
My king room had a jacuzzi IN THE ROOM :)
And I used it every night. It was amazing.
The only reasons the hotel doesn’t get 5 stars from me are these:
No restaurant on site and nothing within walking distance.
Bed too firm for me and while there were a ton of pillows, none were comfortable.
The exercise room only had 3 machines (eliptical, treadmill and bike) and only the bike worked.
The back door (where I let me dogs pee) didn’t work with your key.
I didn’t use the pool/​spa (I had a private jacuzzi!) so I don’t know how that was.
All in all — a really nice, clean, well stocked hotel with awesome staff. I would absolutely recommend it and would definitely stay here again.

One of the best hotel experiences ever. Great staff, very good breakfast, and nice comfy rooms (very clean). Would highly recommend. Close to all the casinos makes it great as well.

Clean, inexpensive, plenty of parking, nice employees, plentiful facilities — What more do you need? Great overnight stop for a road trip.