Oak Haven Resort

Unfortunately, I can’t recommend Oak Haven Resort. This is my second trip to the resort (my company has a retreat here every summer). We have stayed in two different cabins and both were nice and the views were very good. The price is a bit high in the summer, but on par with other cabins in the area. My kids love the arcade games and the common game room. Overall our stays have been 4 to 5 stars. The reason for my negative review is due to property that I left in our cabin when we checked-​out and the resort’s response. The item was a personalized shirt given to me by my children and it had a lot of sentimental value. Two days after our stay, we called the property and asked if the cleaning crew found it. They told us no and we asked them if they could visit the cabin and look, especially since we knew it was in the Master bedroom closet. They told us they would not interrupt the family there and we would have to wait 4 days until the family checked-​out. Unfortunately, I wasn’t close enough to just visit the cabin myself. I called the day the family was supposed to check-​out and asked them to ask the family, when they checked-​out, if they saw it and ensure the cleaning crew knew where to look for it. They said they would and then they would call me back. I received no phone call, so at 8PM I called back and they acted like they had no idea what I was talking about and the individual didn’t see any of my information and wasn’t aware of my missing property. I was then told two families had visited our cabin and that it hadn’t been turned in to the office. I asked him if they could visit and ensure they checked the master bedroom closet and he told me a third family was now in the cabin and that the cleaning crew was trained to look for left behind property and wouldn’t have missed it. Ultimately, it’s my fault for leaving the shirt behind; however, it would have been nice for them to at least have made an effort to recover it. Sadly, I don’t even know for sure that it’s not still in the closet, because I can’t even get them to specifically go and look… So frustrating. Sadly, I will stay somewhere else next year and drive to the company retreat from another property.
If this doesn’t stop you from renting a cabin, I would recommend you bring some tape and a small piece of cardboard, because the arcade games do not have a volume control and are very loud. Tape the cardboard over the speaker vent and you can at least get a little bit of a break from the constant arcade music.

Cabin 47, secluded and well-​appointed, exceeded our expectations. The entire resort is beautiful, gated and convenient to shopping and all the sights, but out of town enough to give you a feel of the mountains. 2 bedrooms, king size beds with comfy sheets, 3 big flat screen TVs with cable and DVDs, two full baths, one jetted tub and a lovely screened in back porch with large clean hot tub and grill. The gas fireplace was so cozy. I can’t wait to go back.

Oak Haven Resort & Spa
My wife and I came here for a little weekend getaway and my my I must say it was beautiful! Our cabin was a 1 bedroom but could sleep 6! it was huge! Nice kitchen with all the utensils & cooking ware needed plus then some. Our cabin contained an upstairs game room with a pool table and full size bathroom, on the side porch we had a hot tube, air hockey table with a gas grilled that I used EVERY NIGHT WE STAYED NO MATTER THE TEMP! Cable TV that showed all the football games and this resort was not far from Walmart or other commercial sites if we needed something.
Only not so good thing was that we didn’t have a Christmas tree when we arrived:(But the office did call and apologized and asked if we wanted one put up? We declined cause we didn’t want the interruption… was getting our relaxation on!
All in All we Love Love LOVED every min out there and can’t wait to return!

My husband and I always stay here for our weekend getaways in the summer and our large group ski trips in the winter. Beatiful cabins with great décor and up to date kitchens. Hot tubs are clean and usually large. Pool in the summer. Away from the busy traffic of Pigeon Forge or Gatlinburg, but you do have to drive to get anywhere. Would highly recommend!

Every cabin in this resort is amazing! Prices are fair, people are nice, and service is good. Stay here and nowhere else when you stay in the smokies!