Beware… Called ahead of time to get pricing and reserve a room if possible. Was told a certain price for the single night and left the CC# to reserve the room. Upon arriving at the office, we were essentially called liars by the receptionist who changed our reservation from 2 bedrooms to 1AND raised the price. Being nowhere else in a 30 mile radius with a room we had to bite the bullet. After 30 minutes of arguing with these unreasonable people and paying extra fees because they only allow ONE person PER king size bed… we talked to the next receptionist whose shift started. He was no help either and said that the rate we were told was a Sunday rate only, which was a lie. The room itself was odd. First glance looked decent. Then you notice all three chairs are literally 100% covered in human fluid stains, debatably clean linens, mold was«taken care of» by simply painting over it in patches, cigarette burns on EVERYTHING(no smoking motel), and flickering lights… What a horror show and a sorry excuse for a motel.
Ilona M.
Place rating: 2 Union, CT
I called Starlite ahead of time when we were on our way to ask if there were vacancies, to ask about the price, and to make sure that dogs were allowed to stay. The receptionist made it seem like it would be $ 60 for my two dogs and two people, but when we arrived, the bill rang up to $ 110 because there was a $ 20 per pet charge. It would have been nice up get a heads up that the pet charge was 60% of the base cost because we probably would not have stayed in such a crappy place for such an expensive price — for example, the days inn would’ve been $ 90 total for a real hotel rather than a cheap motel. The room itself was very small, the bed was only a double, and not only were all of the materials basic, but they were crappy. The bathroom also had a weird smell and even though it was supposed to be no smoking, a person was smoking outside of the door and it was seeping into our room while we were sleeping. I give Starlite two stars instead of one because when I complained in the morning about the misleading information about the price, the owner was polite, but didn’t do anything about it. Also, the room had some useful amenities: a small refrigerator, a microwave, and wifi.