The Home Depot

Let me start off by stating this Home Depot has made great improvements when it comes to customer service. The first two or three times I visited this store I regretted going here instead of Fresno or Visalia. Recently something has drastically changed in this store, for the better.
I was greeted upon entering and was offered service by anyone and everyone who walked by me. If that member was not able to help then they directed me to someone who could. A few team members that really did an exceptional job were Frances and David. I definitely plan to find these two knowledgeable associates next time I go in.
To be specific: David made my wife and I feel like we were family and he went above and beyond to make sure we got what we needed. He gave tips and pointers to maintaining our new grill and even offered some «secret» family recipes. This was awesome. David even brought us a flatbed cart to put our new grill on, because we had brought in a basket cart. (little things make a big difference)
Frances pulled strings left and right to help us as efficiently as she could. She was extremely knowledgeable about the contents of the store and their specific locations.
I came in on a different day and Frances was doing some shopping off the clock. I asked her a quick question and she directed me to the exact spot I needed to get to. This is great customer service. I believe that if an employee is willing to help to their best ability while on the job, that is fantastic. Frances went above and beyond that by quickly answering a question when she was not on the clock.
These two have made me a loyal Selma Home Depot Customer. Thanks David and Frances. There is obviously a team centered group of employees working at this location now and I find it to be a positive environment to shop in.
Further notes:
This store is very clean. The items appear to be fully stocked and in their correct locations.
Walking around I can see that the goal of every individual is customer satisfaction.
I feel safe when a forklift drives past, because there are employees restricting access to dangerous areas.

I really, really like this Home Depot. I’ve shopped at all the Fresno stores as well as the Hanford one, and I can never find ANYONE to answer questions for me, much less help me!
The Selma location is different. We went shopping there this weekend and were greeted by several different employees, AND asked if we needed any help! I was like, what store am I in?!
We couldn’t find one of those big flat bed carts and an employee went outside to help us find one. In the garden department, I was looking for a specific plant and a nice older gentleman said he’d help me find it. He looked all around and came to find me later. They didn’t have it, but it was so nice of him to at least look! I mean, come on, how many stores really do that anymore?!
So anyway, we had a very nice shopping experience there. The best part was, they had about 500 different registers open, so checkout was really quick!
Yes, this is my new favorite Home Depot. Yay!