It’s amazing how one employee can really ruin an experience. I won’t be rushing back after the bad customer service I received here the other day. I saw some curtains on clearance and was interested in them, but they didn’t have the full amount I needed at this store. A quick search on the internet told me Attleboro did. I approached the service desk and asked if the curtains were on clearance for the same price in Attleboro because if they weren’t, I would not buy the curtains and I didn’t want to drive to Attleboro only to leave empty-handed. After a few clicks on her computer I was told they were on sale in Attleboro as well and I purchased the curtains. I drove to Attleboro to find out that yep, they were full price. The person I dealt with there was really surprised they didn’t call the store to confirm and to see if they had enough in stock and put them on hold as clearance items can sell so quickly. The employees at this location need to be better trained.
Amelia S.
Place rating: 1 Providence, RI
I experienced SUCH rude service, I couldn’t even believe it. The person working the customer service desk basically doubted that I was actually registered there and then threw the list at me after telling me I could only purchase my item online. I’ve experienced better service, on amazon, and therefore will keep my business there.
Hilary H.
Place rating: 4 Providence, RI
In the realm of Bed Bath & Beyond, this one far surpasses any others within a 50-mile radius. Why is that? It’s clean, well-stocked, and they actually allow you to cash-in the bajillion coupons they send you — even after they’ve expired! I also really love that this store is only one level. I get overwhelmed and discombobulated when there are too many items on too many levels, so the relative smallness of this location suits me just fine. I can get my blender, hangers and bed sheets all in one go, thank you very much. Getting here is easy in the Seekonk land of strip malls, and parking is ample. As I mentioned, the people who work here are accommodating and friendly. I’m so glad I discovered this location — it’s the best so far!