Analy Septic

Service was EXCEPTIONAL. Analy Septic (father) sent out West County Septic (son) — and grandson worked the job too — gotta love a family business that takes pride in what they do!
Eric West responded within an hour to my initial call and was at the house in less than another hour. He definitely knows his stuff! He predicted what the problem probably was (crazy huge soap clog), dug right down to the tank and found exactly that trapped in the inlet from house. He removed the concrete barrier that made the clog a problem, and he came back the very next day and installed a better version of inlet that won’t let that kind of clog happen again. He also installed the proper risers on both sides of the tank the very next day. AND a «mushroom cap» valve on the cleanout, so that any backups in the future will happen OUTSIDE the house, rather than the downstairs sink.
In addition to all that, he expertly troubleshot the mystery of how and where our various septic tanks do (and don’t) drain. We’ve been needing to figure that out for years. The few hours Eric was here (all the installation work was done in less than half a day) were invaluable to me for understanding the property. Couldn’t be happier that I called Analy!

Love them! Saved us ALOT of money, started the job immediately, were done in a few days. others wanted $$$$$$ of dollars or said it was impossible to repair our system and we would have to hook up to city services for $ 20,000 and up! so glad someone recommended them to us and could not be happier with their services and prices. Do yourself a favor and Do Not Call Anyone Else!!!

These guys are awesome! They got the job done in a very timely manner, at a very difficult site way out in the boonies with a lot of challenging terrain! Thank you so much! You rock!

We’ve had problems in the past with our 35-​year old system backing up, especially in the winter time when the ground gets good and wet, and I was concerned with the possibility of an extra-​wet winter coming up that I was going to be unable to flush toilets and do laundry except between storms. So I started down a checklist of ways to address the problem. I was concerned that two liquidambar trees in the immediate vicinity of the tank could have invaded the exit line, and in digging out the distribution boxes I discovered three of them were clogged with the sandy soil we have here, at least at the top. I was also concerned that perhaps the leach lines were clogged after all this time and needed to be jetted out. Analy Septic was highly reviewed both here and on Angie’s List, especially for expertise in dealing with roots, so I gave them a call. It took a little bit of phone tag to finally connect, but we had a crew out here the day after I got hold of Al.
They were great. Competent and quick in assessing the situation. They opened up the system and ran a camera through the line between the tank and the distribution boxes. The good news is there were no roots and the line itself was in good condition without breaks or problems. Same for the distribution boxes and leach lines. Their assessment was that the lines did not need to be jetted, and that most of my problem is due to the hardpan about 4′ in the ground that prevents the surface water from percolating down once the leach field gets saturated (that’s the bad news.)
In short, they told me exactly what was going on, explained it in terms I could understand, offered a couple of possible options to explore in the future, and at no time did they try to sell me services that I didn’t need (case in point: the tank had been pumped in the last few years, and that was also on their list of «OK» items not needing service). The price was very fair for the work done. I’m very pleased with the quality of service, and won’t hesitate to call on them in the future.

I have dealt with Al West (Analy) for over 17 years and they have always done an excellent job and on time.

Restored my faith that there are people who do business with integrity! After many hours of looking at different solutions (most very high priced) I found Analy and will ALWAYS call them in the future. Extremely knowledgeable with common sense and fair pricing. You will be happy you called them.

Another outfit claimed we needed a whole new septic system. Eric from Analy Septic came out, did an inspection, and said the existing system could be fixed for less than half the cost of a new system. The job was done quickly, and they worked around my schedule. Analy Septic is a local business with 3 generations working there. I met all three family members, and were impressed with their honesty, work ethic, and willingness to repair, rather than replace. They get my highest recommendation.

I had a problem with my mound system pump. I called on Thursday afternoon, they showed up on Friday and did a great job.
Highly recommended.
These guys know what they are doing. Great job — fair price.
Call them first!

Eric and Shawn were awesome. We are newbies just learning about septic systems… They came out, walked us through everything, told us what we did and didn’t need and were very good at explaining our system to us. Very responsive and great service!

Excellent, excellent, excellent. Neal spent time explaining exactly what the problem was, what needed to be done and gave us options for the solution. I feel he treated us fairly and that the work he did was top notch.
A refreshing, unexpected experience for sure. I would highly recommend Analy Septic as a trustworthy company for my family and friends.

Al West and Neal Jackson are perfect professionals who solve problems for the best price.
I would recommend these guys to ANYONE.

Al West is a true septic system expert who believes in saving a system, rather than replacing it, through prudent inspection and repair and in keeping the owner’s costs reasonable. He also is fantastic at yard drainage — when we bought it, our house in Bolinas had a reputation of a flooded back yard every winter, but Al’s leveling and drainage have cured it.