VVS Detail

Buyer beware! This guys must have his friends writing 5 star reviews, because like the other 1 star reviews, we made an appointment for VVS to detail our car and took the day off from work to be home. Our 10 – 11 window of arrival came and went. We tried multiple times to contact VVS and he would not pick up the phone. Finally got a call back from VVS to let us know that he was at a doctors appointment. Why are Amazon and Groupon doing business with this guy?! He’s unprofessional and unreliable. DO NOT BOOK a detail with him OR believe the 4 – 5 star ratings.

This place has NO customer service. You cannot actually speak to anyone, just an answering machine. The machine tell you to email them. I emailed them and mentioned my groupon, they gave me only ONE date and time choice. Who does that? Luckily, it worked with my schedule, so I agreed. And then… nothing. They failed to return any of my three emails or my phone calls. And then, surprise surprise! No one showed up to detail my car! What a waste of my time. I got a refund from Groupon. STAY AWAY from this place.

I received his silver package as a graduation present. Syl did an wonderful job! It was 90 degrees outside when he was working! He works hard and dose a wonderful job. The cost is perfect for the quality of work that he dose. He was friendly and Profesional!!! My cat never had a detailing done to it, I just take car of my car. But even being in nice condition he made it look perfect like it was a new car from the dealer. Defiantly will hire him again a future car show/​meet.

I just had Syl detail my 2002 Odyssey, which has a lot of wear and tear inside and out. I am so happy with the finished product! Syl made it look like a new car, and his attention to detail and thoroughness were greatly appreciated. The weather posed some difficulty in scheduling because detailing a car in the rain is not a good idea. Syl made a couple efforts to come to our house, but had to turn back because of the rain. I guess I would suggest having some back up dates in mind with Syl as an option if the weather is being difficult. I am planning to have VVS detail another one of our cars because of the excellent results on our Odyssey. Thank you, Syl!

This detailing «company» is incredibly unprofessional and unreliable. Like another reviewer has mentioned, the person running this business answers the phone bluntly as «hello,» and then mumbles. I bought a mobile detailing package off Groupon, and called to book my service. I was surprised that it sounded like I was calling a personal cell phone (not a business), and the person was not happy to talk to me or professional sounding. I booked an appointment for a Saturday at my house two weeks in advance. When I looked at the weather forecast on the Tuesday of that week and noticed it was rain, I proactively reached out the company to inquire if they still work in the rain. I received a response two days later saying that they can work in the rain as «long as there is a covered garage,» which I do have. So Saturday morning rolls around, I get out of bed earlier than normal and wait. And wait. And wait. The vendor no-​showed, and when I reached out via phone, not only did I get the same unprofessionalism and mumbles on the other end, he explained that he «changed his mind» about working during the light rainy conditions. No apologies. Obviously very poor customer service to not even give me a courtesy phone call informing me of this, and he did have my contact information. What a waste of my time. I will be contacting Groupon for a full refund.

Really happy with complete detail package we purchased through groupon. Syl was very pleasant to work with and took the time to make sure his products were compatible with the dealer applied sealant (cilajet) on our car. Very important. Great attention to detail and car is extremely clean inside and out. Would definitely recommend VVS Detail and will be calling again.

I purchased a Groupon. When I called to make the appointment the guy answered with «Hello» which threw me off because I was supposed to be calling a business. He was able to schedule me quickly for the next week but then asked me to email him with the details of the appointment, which I found odd. I emailed him as soon as I got off the phone. The day of the appointment when he hadn’t shown up 25 minutes past the appointment time, I called him and left a message. He called back asking if someone had called him from my number. I told him yes that we had an appointment today for my car to be detailed. He said he didn’t have it on his calendar and asked if I had sent the email as requested, I said yes I did. He said he never got it. Unfortunately this whole experience reeked of unprofessional-​ism and I asked Groupon for a refund which they gave me.

I purchased a Groupon deal for VVS (went with their platinum detail package). Really happy with the results, especially after our car hadn’t been cleaned for almost a year. Syl spent a good part of the day in the freezing cold making our car look beautiful. Really happy with the results and would recommend his services. Thanks for your hard work, Syl!

I received an auto detailing from my wife for my birthday, for a 7-​year old car that has never been detailed — a few vacuumings, a costco car wash from time to time but that’s about it. We have both pets and an eighteen month-​old child, so it probably needed a little TLC.
Anyhoo, the guy from VVS came by and got to work on the car, right in front of our house. The transformation was remarkable — my car is once again black and sparkling, not its more common state of flat, dark grey. The car’s rims were shiny and silver once more, not an even mix of brake dust and road grime. The inside was like when the car rolled right off the dealership floor, not a speck of dust anywhere.
Anyway, great job, nice man, fair price. What more can you ask? Highly recommended. Oh, just to be clear, by some great coincidence I have the same first name and initial as the other reviewer. No relation –really.

I bought an offer online for this merchant and was very happy with the results. The main reason for the high score though is that Syl, who did the detailing, was very flexible. He came to my location the first time, but the unreliable Seattle weather prevented the job from being done well. He could have done it poorly, but he said for the best results I should wait. The honesty was appreciated. I work a regular 9 – 5, so getting the car done during normal hours was difficult. Syl was willing to work on the weekend to accommodate my schedule, which was greatly appreciated. I highly recommend this merchant.

Did a great job on our vehicles… Volvo wagon and a F150 truck.
Highly recommend and will not disappoint!