Vitality Specific Chiropractic

Dr. Wolff and Dr. Benlien are both fantastic. I’ve suffered from neck problems for a long time as well as headaches. Dr. Wolff has been able to adjust my neck back into proper alignment and aleve much of my neck pain and headaches. I totally trust them with my cervical neck care and wouldn’t go anywhere but here. All around great experience at this office. Highly recommended!

I actually live in Orange County but was visiting Washington for a dunes trip. I have a chiropractor that I have been seeing in Orange County for the last 4 months or so, however, the adjustments feel great, I do not feel that I have had any changes or corrections. I was having intense neck pain and I had been referred to Vitality and decided to try it out. First and foremost, I was able to call in and schedule an appointment without any hassles or confusions. I was scheduled for an 8am massage with Marquessa. I’ve had a massage in the past at my Chiropractor’s clinic, however, it’s usually just very vague questions such as «is there any places that hurt that you would like me to avoid», it has the business feel without any care or attention. Marquessa impressed me quite a bit. She asked more in depth questions to make sure that she focused on the areas that needed it the most and to really prep me before my x-​rays and my adjustment. As always, some might say that it felt weird, but in all honesty, this was the best massage that I have ever had. You can tell that she is very dedicated in her profession and absolutely loves working at this clinic. What I love the most (besides the heavenly massage) was that she was also very educated and taught me quite a few things. I then met with Dr. Reibling and Dr. Benlien. We went through a list of movements and short tests. They were extremely knowledgeable with their practice and asked me a number of questions and explained in detail exactly what they were doing and why. We also took a series of X-​Rays at which point I found out that I have Atlas Subluxation and reversed neck curve (kyphosis). What’s interesting to me is that I had X-​Rays done at my Chiropractor down in Orange County, he and his staff didn’t go into detail as to what I have, simply put me on a regimen of seeing him 3x a week, and all that really is, is simply a quick 2 minute adjustment, and a goodbye. You can tell that both of these doctors are very passionate about what they do. I love asking people why they chose the field that they are in, and you should ask these doctors why they do what they do, you’ll soon realize that they want to make a difference and really help people get better. I then saw Dr. Wolff for my adjustment and he went into more depth about my condition, and what he suggests I should do. He went a step further and showed me what can happen if I decide to not do anything. The images alone of people who have my condition that have been left untreated horrified me, and it also shortens your lifespan. I also thought that the adjustment itself would be just a quick pop, but their methods are very unique, and to me, it was pain free. He let me know that I would feel a little discomfort as my body is trying to adjust itself. It’s been over a week now, I have not had any lower back pain, within the next day the whiplash and stiff neck was gone, and I have been pain free. Occasionally I will feel a slight pressure but I listened to the doctor’s orders and have left it alone. He also referred me to a specialist near where I live. Since then, I had a follow up to see how I was doing… even my Chiropractor down here doesn’t do that. I have to say, this office surpassed my expectations. This team is phenomenal, and there is no lack of communication between them. They’re very knowledgeable in their expertise, and you can tell that they are passionate and truly care about helping. This office is very straight forward and wants to make sure that you are being taken care of, so it saddens me to see the negative reviews on establishments like this one because in all honesty… these individuals need to take responsibility for themselves because they simply did not listen and did not read their treatment plans and costs before they signed. For the first time I feel a huge difference and I’m looking forward to getting better. Don’t just go see a chiropractor, go see Dr. Wolff and you will see a world of difference! Thank you Dr. Wolff and to your amazing team!!!

Dr. Wolff and his staff are amazing. In just three months, following their plan of care (which included weekly massages by skillful Keighle and Marquesa), I have had almost no episodesof lower back pain (which used to be frequent occurrences) and they are successfully reversing painful challenges I have had due to an old injury to my ribs. For the first time in years, I am hopeful of living pain free.
And they are all so welcoming and personable, each visit has begun to feel like coming home.
Thank you, Vitality Specific Chiropractic.

Vitality Specific Chiropractic has wonderful employees that care and are very explanatory of their practices. I have had back problems off and on for the last 20 years and am on my way to healing now. Started massage therapy with Marquessa several months ago and could not be more pleased with my sessions. She definitely cares. I have now been engaged in chiropractic treatment for close to a month and can already discern the healing that is occurring. Not a big Unilocaler but I felt a strong desire to point these things out due to the unfair and divisive reviews on this page. Billing has been criticized at Vitality Specific but I can ASSURE you their billing practices are sound. They were all explained thoroughly to me prior to my acceptance of them and have followed as described. The recent review chronologically before mine is a shame as that person seems to want to criticize and vilify this office because, either he simply did not care to understand their billing practices prior to signing up for treatment, or is trying to scam the office through complaint, which is abject in my book. In summary, Vitality Specific treats their clients well, are caring and provide thorough explanation regarding their billing practices, which they stick to, in my experience.

I just wanted to add an update to say how incredible Marquesa is at massage therapy. When I wrote my initial review I had not yet started massages with her. She is really great at medical massages and getting your muscles where they need to be throughout your chiropractic treatment plan. Plus she is super nice and fun to talk to, so you really can’t go wrong.

Dr. Wolff and his team are great. Could not give a higher recommendation.

«Probably one of the weirdest massages I have experienced.»
I highly not recommend this place. I had my first initial with Dr. Benlien. She was unprofessional and I got offended by her comment on my race.
They also have the worst reception ever. They should fire her. I did not feel good and I called to cancel my appointment. The reception was threatening me with a $ 250 cancellation fee with no empathy. Their cancellation fee is even higher than cancelling a surgery. I told them i am not going to have any service with them anymore.
They only care about one thing, billing your insurance to make money. I did not have a good experience after my first initial visit. But they still bill to my insurance company with additional charges on X-​Ray that will never been used.

I just came back from my first visit there and Marquesa took really good care of me! Next week is my chiropractor exam, I hope it will be also good experience as the massage was!

Dr Woolf is Amazing at adjusting the upper cervical and relieving pain and restoring health and nerve function.
Yet it was extremely unprofessional to have another staff member interrupt Dr Woolf as he is working on me performing an adjustment, engaging him for 2 of the 4 minutes of total time I had with the doc. Lack of boundaries and respect for my visit time, patients are not objects, but that was how I was treated.
He was answering a staff member’s question and pressing on me with force, I don’t have his full attention. Scary. I feel unbalanced and not corrected after my adjustment. :(
The front desk person Jessica, does not answer the phone or return calls promptly and has been difficult to work with. It’s has seemed like it is her way or the highway with patients and she refuses to follow up on my patient requests, even when it was a simple request.

Do not go here! There are plenty of chiropractors out there who actually care. Dr. Wolff cares about one thing, billing your insurance. He has a disciplinary record with the Board. Don’t take my word for it, do your research with this place. I’ve known a couple people who’ve worked here, as well as had care here myself (w/​Dr. Zapata). It’s shady.

Probably one of the weirdest massages I have experienced. They couldn’t get it straight wether or not I was scheduled for 3,4,or 5 o’clock. I have two recordings on my voicemail saying 3 o’clock wellness exam and 4 o’clock massage & another with 4 o’clock wellness exam and 5 o’clock massage. I get there and the receptionist doesn’t either and says you’re here for your 3 o’clock? Find out that I’m there for a 4 & 5.
Then I get seen for the wellness exam, and the doctor does a good job of explaining subjugation of my neck. Very thorough and no problem. She asks if im interested in finding out what I would like to do with future care from vitality…
The receptionist and the doctor both tell me I’m going to see Marquesa for massage therapy (from the BEGINNING!!). However, after I opt out of wanting them to see what my insurance covers and my ID (I had read some odd billings for insurance from this company so I decided not to, thanks in advance for warning me from specific Unilocalers :)) THEY SWITCH me over to a different masseuse named Stephanie who was 5 minutes late for my massage. And… She ended 8 minutes early on my massage. She just asked me where my focal points of massage were for, refused to talk to me, and afterwards I just said thank you and left. No specific place for your clothes so I would ask for a chair to place belongings like a coat or purse, mine were on the floor sadly.
Not sure what to think about this place, but never going back.

I’m so frustrated with this place that I don’t even want to take the time to write a long review. Lets just say their office is un-​organized, and they provided me with false information regarding my insurance benefits which is going to cost me much more than I was expecting – both monetarily and in time lost trying to fight the insurance company. I have been a patient for over a year, and I wish I was in better shape then when I started, but this is not the case. I just have a lot less money. I have switched chiropractors and have been promised that whatever I am told to pay is the amount I will pay, nothing more. If my new chiropractor is wrong about the insurance benefits, he told me that he will have to eat it the cost. That is great customer service. Vitality Specific, on the other hand, has very poor customer service. There are so many more negative things I could say about this company, but I have already given too much energy toward this. I just hope I can save another person in need of chiropractic the headache I went through. There are plenty of other phenomenal trustworthy chiropractors in Seattle. I do not recommend these folks.

I don’t know what is up with some of the negative reviews on this place. My experience with Dr. Wolff and his staff have been AMAZING. I have a very serious C6/​7 herniated disk in my neck and an L5, S1 herniation in my back. I am very fit, so when something like this happens it can be very tough emotionally and physically.
Chiropractic treatment gets a bad rap sometimes, and i don’t know why. All i can tell you is that the upper cervical focus of this office is amazing. I didn’t know what the Atlas bone (C1) was until Dr. Wolff explained what it was to me. He made a lot of sense. Many of us are born with our Atlas out of alignment and while my issue was back and neck, for others an out of whack Atlas can lead to headaches and other issues.
I have been seeing Dr. Wolff for 6 weeks now, in combination with my PT, acupuncture and other treatments. I’m well on the way to recovery now, and not just physically, but spiritually. Its hard to explain, but all i can say is that every time i am adjusted, i feel lighter, more alert etc.
Dr. Wolff and his team are magicians!

I have been seeing Dr. Wolff for over 2 years now. It’s the first time I have continuously maintained the same doctor for more than a few months. In all the years I’ve been going to other doctors, I have never received such great results. I like that his training is in upper cervical. It makes me feel like I’ll receive better care from his office.
I have also been treated by Dr. Zapata and Dr. Wang. I have had a massage from all 3 massage therapists. Each one has a different style.
Over all I would and have highly suggested this office to friends and even strangers.

Since moving to Seattle in 2002, Dr. Wolff is the best Chiropractor I’ve found and truly cares about his patients health. Prior to seeing him, I had not heard of the Blair technique which he practices and was used to the typical chiropractic experience of constant adjustments at each visit. After the first few months of treatment, I knew that this was going to be a new key to better health. At each visit he would assess whether or not the last adjustment was holding and it so, no need to be adjusted. This was the first time that any chiropractor said no need for an adjustment you look great. When I was out of alignment, most of the time it was my back, he would make the small adjustments necessary to correct the problem. If you are looking for a new chiropractor or want a second opinion from a great Doctor, you owe it to your health to visit Dr. Wolff.

I have one thing to say about his office STAY AWAY!!! So let me start off by saying that I have gotten so so care at this chiropractic office. I have been coming in off and on for months now. They also offer massage therapy. In a pinch I needed a neck massage and went into the clinic. They wanted to sch a follow up massage for me. I said ok.
They then proceed to BILL ME FOR A MASSAGE I NEVER GOT!!! In my all the years I have been going to a Dr/​Chiropractor NEVER have I been billed for a appointment that I could not make. WOW WHAT A SHADY BUSINESS PRACTICE TO CHARGE A PATIENT FOR SOMETHING THEY NEVER GOT! Also on top on this, they charged me 65.00 for a massage but billed me 80.00 for a MISSED APPOINTMENT! For no reason should any reputable Doctor do this! Not only will I never return to this clinic. I will make it my person goal to let all in the Bellevue/​Eastside area know what a Shady Chiropractic office this is! I will also be contacting the BBB & Federal Trade Commission.

I wanted to share my experience attempting to use my Groupon with Vitality Chiropractic. The deal was for a consult/​exam, x-​rays and a massage.
I purchased the deal because at the time I was looking for a new Chiropractor. However, right after I purchased it I found a Chiropractor who a friend referred me to. He has been great and I’ve had a quick recovery. Thus, I am no longer interested in going anywhere else.
So, I called Vitality and explained my situation — I was looking for a new Chiropractor when I bought the deal, I now have a great Chiropractor… I asked if I could just get the massage since I no longer need the consult/​exam and that I didn’t want to confuse what I already know about my spinal health with any new info. What I’m doing is working.
I was told that I couldn’t just get the massage, that they could only make the appointment for the full deal — all or nothing. I asked if I could explain my situation to the manager and I was told I could not. In a second call I was told I couldn’t speak to the manager because she worked off site and they didn’t offer to provide me with a contact for her.
What kind of business doesn’t have a manager that customers can speak with? I was shocked that they wouldn’t even discuss options with me. That alone made me not want to do business with them. I went ahead and let my coupon expire without redeeming it.
I hope this feedback is helpful.

I have very mixed reviews about this place.
The good: I feel like Jimmy Wang is actually a good and caring chiropractor.
The bad: They mis-​billed my insurance by more than $ 500 for things like traction, exercises that never happened and massages that were 60 minute massages and billed as 85 minute massages. When I brought it to their attention they did not return my calls after I complained about this for the 3^rd time. They could have fixed it pretty easily. By having an unwillingness to do anything I would not ever recommend them to anyone.
Also, they preach this chiropractic «can pretty much fix any ailment» which is a little creepy at times. If they lay off this preachy mentality and pay closer attention to billing, customer concerns and patient care it would be a better place

What would you do if your health was no longer holding you back?
I was fortunate enough to find Vitality and its exceptional team of health nuts after an initial experience with another Chiropractor who was clearly overcharging me and under-​delivering on results. After 45 MPH T-​Bone car collision, I had all sorts of stiffness and pain in my back, legs, neck, and shoulders. After six months of gentle chiropractic adjustments and massage (and two self-​inflicted setbacks in the form of a significant bike crash and cliff jumping accident), I’m in by far healthier than I was prior to my injury and much more in tune with my body’s needs and living a sustainably healthy life. Most of all, Vitality became my wellness community and cheered me on every step of the way. I have never been supported to that extent by any medical staff (or even at most places I’ve worked) in my 26 years.
Specifics:
Dr. Wolf is knowledgeable, kind, fair, and extremely intelligent, not to mention being about as patient-​centric as you can be. If you are committed to living your best health, he will do everything he can to help get you there — and there is a lot he can do.
Dr. Wang and Dr. Zapata are excellent Blair Technique practitioners and always took the time to help me understand what and why each aspect of my care was being done, and answered every last one of my endless questions about health and anything else I thought to bring up. They work too much, which only further illustrates their passion for promoting the health of everyone they may have the opportunity to assist.
Marquesa Newman is among the most gifted massage therapists I’ve ever had the opportunity to work with. Having lived in China for two years, I was blessed with the opportunity to work with well over 30 different masseuses, some more talented than others, and for those who don’t know it’s home to perhaps the oldest massage tradition on the planet today.
If you are serious about your health, do yourself a big favor and get into Vitality right away. They are very much in the business of getting you healthy, not making you dependent on them for well-​being. Their prices are very reasonable and you really can’t ask for a more supportive group of people.

Vitality is a great team oriented office! Every doctor is friendly and knowledgable.
I was a little put off at first when I was scheduled with one doc and saw another. Now I realize I like seeing multiple Dr. s because they all have different styles and may pass a different tip for health along to me :)
Onto the practice: the office is beige and friendly. Colors are soothing instead of sterile and there are many live plants dispersed throughout. Since the practice focuses on cervical chiropractic care, there is a comfy room with the best recliners to rest after a neck adjustment.
The doctors here try to make adjustments as minimally as possible. They focus on healing and strengthening the body, not cracking you in positions a pretzel avoids.
My primary Doc is Dr. Green. I really like him. He made me feel comfortable and well cared for since I am very sensitive about people working on my neck.
My first visit set was a special price since I signed up at race for the cure. I came in and they measured my alignment and took xrays. They explained and showed me the xrays and took the time to answer ALL my questions, and I had a lot.
I had high tension in my shoulders that I figured was the result from law school reading, carrying heavy back packs, and typing on desks that were too high for me. Turns out the strain was from my atlas bone being out of alignment and putting pressure on my spinal cord. 3 years of tension released after an hour from my first adjustment. I have had massages and everything and this was truly the cure. I am now a convert to cervical chiropractic care and highly recommend this office.
I don’t trust my neck with just anyone and recommend that you don’t either. I trust this office because they focus on overall health, not quick fixes. They also can give recommendations on healthy eating and lifestyle.
They also offer massage but I’ve not had one here.