University of Washington Speech & Hearing Clinic

This is a great resource for patients. A non-​profit clinic that provides speech and hearing services. My experience has been great, working with professional clinicians and students of the UW Speech and Hearing Program.

Warning! This department is biased! My mother went here for her hearing device upgrade. She had a Cochlear Baha for single-​side deafness. Eric made her try an Oticon Ponto which was not compatible with her base without an additional surgery. My mother was very clear that she did not hear better with that device and wanted the wireless and iPhone-​compatible app the Cochlear Baha had and did NOT want another surgery. He did not listen to her and when she put me on the phone with him (because I am a Physical Therapist and have experience with hearing loss patients), he accused me of trying to do his job when I asked him to listen to what my mom wanted. He is either paid by Oticon or truly does not care about what his patients want! My mom tried for four months to get her Medicare upgrade and instead of listening he put in authorization for the other device, delayed her paperwork, and sent her an email insulting her intelligence saying «my recommendation is based on research not Internet tales.» My mother is a college educated senior who is physically disabled. He acted rude, condescending and totally unprofessional to her! Her second opinion said either device would have been fine, there was no evidence to support his recommendation. Stay away from this place and find a clinic that listens to their patients!!!