SeattleScape Smiles

Update! Its been about 7 months since I last reviewed them, so I thought they were deserving of an update. Last week I had a well deserved crown done, I am about ½ way through the process and currently have the temporary crown on. During a previous experience at another dental office, my temporary crown hurt constantly, felt like it was constantly going to come off and just overall a pain in the you-​know-​what. With SeattleScape Smiles, I have had none of that. Since day one, it hasn’t hurt, it has been secure and I haven’t had any trouble chewing (even gum… dont tell!). They also called me the day after my appointment to see how I was doing. I am so impressed after a year of service with them. I recently moved about 40 miles away and I still travel to see them because they’re worth it! Special thanks to Nina and Jacky in the office, always friendly and helpful :)

I had a great experience here! The staff was super friendly, very helpful, and honest. They did not push any work that was not necessary. Found my new Dental office!

Got in the chair and they immediately said I had 3 cavities and needed a deep clean. Seeing as I haven’t had a cavity in years and never needed a deep clean, this was a huge red flag. In addition, I had my dentist from Chicago send them my records and they said they never received them, which was the first red flag. I had the doctor show me the «cavities» and they were un recognizable on an x Ray scan. This place is out to up sell people for sure. Don’t recommend. In addition they had a similar outcome with my girlfriend. Again they said 3 cavities and recommended a bunch of procedures to up sell her. Wow

Great dentist and friendly staff. I’ve been going here for almost 3 years and have always had a great experience. Being Seattle, surprisingly there is always parking right outside of the office for really cheap (I think it’s only $ 1 an hour). Front desk ladies are always nice and get to know patients by name.
I always request the dental hygienist Whitney, she is awesome, makes sure nothing is hurting while she’s poking around, and doesn’t ask you questions while there’s stuff in your mouth expecting you to answer!
The dentist is great too — last cleaning visit they found 2 cavities (oops) and changed the schedule around to get it taken care of right then so I didn’t have to drive in from Issaquah again another day. Very convenient and thankful!
Overall great dentist — generally hate going to them but feel at home here!
P. S. They also have a Keurig in the waiting room! :)

I’m so glad I started coming here!
I had been going to my previous dentist for a long while and just assumed it was like all others. After changing insurance, I decided to try out SeattleScape Smiles after being referred by a friend. I could not have been more happy with that decision.
Kelsey and Jacky at the front desk are so nice and helpful.
Dr. Goldwire, the hygienists and assistants are friendly, thorough, explain things well and are happy to answer questions — and in «plain English». They found where my previous dentist had done a less than stellar job on some restorations, showed me on the x-​rays they took and fixed them.
The best part is how modern the office and equipment is. It really gives you confidence that you are getting the best care. In addition, their hours are better than most dentists, giving you late appointments and weekends.
I highly recommend SeattleScape Smiles. You won’t be disappointed!

I’ve had visited Seattle Scape Smile several times for the last month and had great experience with the team. I had my cleaning and dental check up, fillings, 3 wisdom teeth removal in the same day, and a zoom whitening. All have been excellent works with minimum pain and great care. I definitely recommend this place!

I LOVE Seattle Scape Smiles. I live in Shoreline and would go all the way to Bellevue to see Dr Peter. I’m so thankful that he opened up a Seattle office.
Dr Peter has been super busy, but I’ve seen Dr Bill and Dr Goldwire who are both great. I do prefer Dr Peter and will refer my friends and family to him.
I’ve had terrible experiences at other dental offices, but have never had a problem here. Staff is great and if there’s ever a question on billing they’ll help you out.

I’m surprised to see all the bad reviews for Seattle Scape Smiles! At my recent dental appointment I was warmly greeted by Kelsey, and Whitney was ready for me and promptly started my cleaning. I had one filling that needed to be done and they easily accommodated my busy schedule by getting me in the same day. Dr. Andy was so gentle that I didn’t feel the shot. He was terribly concerned about my comfort the entire time, and I will be requesting him as my dentist from now on. The office is clean and comfortable and everyone was super professional and friendly!

I was a little nervous to go to the dentist because it had been a couple years, but these guys took great care of me. They were very accommodating to my schedule when finding me an appointment and I didn’t have to wait very long to get in. The office was very modern and the front office staff was warm and welcoming. The hygienist did a very gentle cleaning. Dr. Goldwire impressed me with how thorough the examination was. And guess what? No cavities! All in all, my return to the dentist was a much easier process than I anticipated and I appreciate the good experience.

I am in love with SeattleScape! After years of being a total baby when it came to getting my teeth cleaned I finally grew a pair and made an appointment.
I was able to get in pretty quick (within a week) to see Dr Bill and his team. Since I went so long in-​between cleanings (5+ years) I ended up having to have a deep clean done as well as a cavity filled. The team was great with working with me on a payment plan for all the work — and I got a bag of goodies after my initial visit and a complimentary teeth whitening kit after the second one.
There was no standard dental shame for waiting so long between appointments and they understood that not everyone flosses as much as they should… not pointing fingers or anything… ;)
Totally recommenced them! Don’t forget to check in on Unilocal for a 25 $ discount!

I’ve been going here for about 2 years now (4 cleanings total), and recommend it to all my friends. The only reason it is short of a 5 star rating is that I haven’t had enough contact with the dentists that run the practice, save the few minutes at the end of a check-​up.
My hygienist, Whitney, is stellar. She gives me practical advice if my teeth are in need of some extra TLC and she really knows her stuff.
The staff has also been more the pleasant and accommodating every time I’ve had to change an appointment, or if I’m running late.

This office is very professional and always makes me feel like I am being listened to and important.
I have been going here for close to two years now, and have gotten multiple services done here from:
— routine cleaning
— fillings
— X-​rays
— teeth whitening
…and after ever service I was happy. They listened and really tried to make it as painless as possible.
No one likes going to the dentist so they already have their work cut out for them, but they really do like to make you comfortable.
ANYTIME I felt a little pain they acknowledged me and did anything they could to make me more at ease.
Will continue to go back… unless my dentist or favorite hygienist leave ;)

This office is close to my house and I have gone in for two routine cleanings and had some fillings done. It’s clean, modern, and efficient, which is really all I’m looking for in a dental office. The hygienist was quick and thorough and made just the right amount of small talk.
Minus ½ a star for no parking but I should have walked here anyway!

Do. Not. Go. Here.
After having a throat infection that correlated with my wisdom teeth coming in, I called up Smiles on Madison. They fixed me up with some antibiotics and painkillers, and my throat infection cleared up relatively quickly. I was sent to their other location, to Dr. Peter Wong, to have my wisdom teeth extracted.
Nobody loves the dentist. And some of us, are scared shitless of the idea of a stranger rummaging around in the soft tissues of your mouth with some sharp instruments under a bright light. I am one of these people.
I was very scared for this procedure. After gassing me, Dr. Wong attempted to tell me that only two of my wisdom teeth needed extraction, as my uppers were located, «Waaaay up in the sinuses. You can come back later to have those done– it’s much easier for us then.»
No. No, Dr. Wong.
I informed Dr. Wong that I was to have all four out, and that it was quite obvious that my uppers were coming in, and not living somewhere up in my sinuses; you could feel them with your finger tip. Upon palpating my uppers himself, he declared to his dental assistant that he’d examined the x-​ray wrong and that all four did indeed require extraction. Perhaps it was greed, perhaps it was true error, but either way, who would trust a doctor who wasn’t even certain which procedure they’re doing? This same lack of attention to detail accounts for instruments left in patients, serious healing issues, malpractice suits, etc.
As a result of feeling scared prior to the procedure, and not trusting Dr. Wong, I began to experience a high amount of anxiety, unusual for me. I was hyperventilating, sweating, and trying to communicate that I was still able to feel the area being operated on.
Dr. Wong gives up, with my upper and lower left wisdom teeth half extracted and sends me packing. I was informed by the dental hygienist that the oral surgeon they’d like to refer me to isn’t open ’till monday. I am sitting here, right now, mouth full of gauze, with two teeth HANGING IN MY MOUTH. How does this not count as a dental emergency?
After calling my original dentist, who in turn called Dr. Wong (who, from the sounds of it, tried to smooth over the ordeal) I was essentially written off. I spent the last hour trying to find an oral surgeon available to fix my mouth, to no avail.
Allow me to be clear: I come from a family of medical professionals. Doctors, nurses, vets. I know the medical arena. What has been done to me, is not okay in any way. A doctor doesn’t give up on a half-​done procedure and send a botched patient home with no real direction, remedy or resolve of any kind.
Do not go here.

SeattleScape Smiles smacked me in the mouth… or at least that’s what it feels like.
To start, I went in for a «routine cleaning.» I practice good hygiene and visit the dentist twice annually. It’s evening, and my mouth still hurts. I inspected my mouth, and discovered red lines all over my gums.
Here’s the scoop…
The hygienist:
*Scratched my gums with her metal scaler
*Used the ultra-​sonic scaler incorrectly, and «lasered» my gums instead of cleaning my teeth
*Applied pressure to my gums with her metal mirror instead of supporting it with her hand
*Hit my teeth repeatedly when she was moving instruments in and out of my mouth
*Pinned my lips against my cuspids repeatedly – youch!
*Stabbed my gums during the periodontal examination (This is the reason for my gum ache. I don’t mean to be dramatic, but she went really deep and it hurt. When I confronted her about the force she was applying, she said, «it’s normal to have sensitivity when you have gum disease.» I do not have gum disease. Her measurements were 2 points higher than my examination 7 months ago. The dentist didn’t agree with her measurements. So yeah, I got stabbed.)
*Skipped teeth during the polish (I didn’t mention it, because I wanted the appointment to end)
At the end of the appointment (hooray), she asked me if I would like to reschedule now or if I’d like to receive a postcard reminder. To be polite, I opted for the postcard. She hands me the postcard and asks me to address it to myself. Is it just me, or is that weird? I expect businesses to address correspondence to clients.
At that point, I said I wasn’t coming back. Awkward.
To be clear, the hygienist was cordial. I don’t think she was intentionally careless. The staff was pleasant (the receptionist even gave me a Starbucks Gift Card). The dentist was warm. But, that doesn’t make my mouth hurt any less, and I’m going to take Ibuprofen before I go to bed.
My review wouldn’t be complete if I didn’t mention the use of the word «courtesy,» in the new client paperwork. They describe standard office practices as courtesies. For example, SeattleScape Smiles bills your insurance as a courtesy. Most business communication thanks clients for their patronage. The tone of the new client paperwork at SeattleScape Smiles is «we’re doing you a favor.»
To quote Unilocal,«Eek! Methinks not.»

I LOVE these guys! I went to my previous dentist for around eight years. I had never missed my semiannual cleaning until the last time I visited. After being told I needed an extra deep cleaning (costing me some serious dinero), the doctor mentioned I had 13 cavities! Seriously? I’ve only had two cavities in my entire life! I got the heck out of there and got a second opinion.
When I met with the folks at SeattleScape Smiles, I was very impressed with the level of service they provided from the moment I walked in. After meeting with the doctor, he informed me that I had NO cavities. I’m quite pleased with the level of service the entire staff provides.

This may be the best dentist I’ve ever been to, the service was always perfect. They worked with me on the cost of my implant and it ended up being less expensive than any other location.
They were conscientious and careful and did everything I would have wanted them to do ahead of time.

I saw a coupon for free Sonicare Toothbrush or whitening, so I referred a friend. Then she referred me once she found out they have Saturday appointments. I started a new job and definitely had a lot of dental to do with this new insurance and needed Saturday appointments.
I’ve been seeing Dr. Bajwa and he is FANTASTIC. Educating, patient, considerate, wonderful with his staff and very thorough. I had a crown less than 3 years old (from New York dentist that broke). Dr. Bajwa’s replacement looks and feels better and the whole experience was great — which you don’t hear people say about dentists often.
HIGHLY recommend him. And a few friends see other dentists in the practice and report highly as well.

I tried out this dentist because I’m from MI and didn’t want to travel back home for a dentist appointment. A friend recommended this place, and I’m glad she did!
My insurance is based in MI, and that was not a problem. The lady at the front desk is very friendly and did all of the calling to obtain the right information.
I had my teeth cleaned and they caught a small cavity that has been developing (which I have known it was a problem area). The doctors were very up-​front and honest about their opinion and I was very happy with their extensive knowledge and friendliness as well.
Whitney is the hygienist who cleaned my teeth — she’s very gentle and knows exactly what she’s doing. I look forward to seeing her again for my regular cleaning.

After an unfortunate weekend in SF left me biting down on a rock in my brown rice, I was forced to go to the dentist as it left me with a broken filing on my molar. Needless to say, I hadn’t seen a dentist in gawd knows how long. And I am not to partial to the thought of going to one either. My experiences before Seattlescapes have left me vary wary of the dental profession. And I was always at the dentist as a child, with orthodontia, oral surgery and just your routine dental work. So I have tons to compare this experience too.
SeattleScapes was great! Not only do they have the nicest and most awesome staff, but over my 6 appts in the last 2 months I also saw 2 of the 3 dentists. They were both equally nice and I couldn’t have asked for a better care plan. What I liked the best is that they explained EVERYTHING. I am a very curious person and really was happy that I didn’t ever have to ask what was going on. They told me before, during and after each procedure what was happening. They were gentle and always asked if I was alright throughout the process. And the best part is that after having all four quadrants of my mouth worked on (because that rock did a little less damage than the 5+ years without a dentist visit) … my mouth feels great!
The office is the best combination of new technology that speeds up almost every dental process and an awesome overall cleanliness. Oh and that I could walk to the location was great, but I even drove a couple times and parking was always readily available. Saturday appts were the best, I didn’t have to take off time from work to do all 6 of my appts. This is always a plus!
I’m glad I decided to go here!