Seattle Smiles Dental

Dr. Nguyen is very thorough in her examination and explains every step. You will feel more educated and happy about your smile. The staff is nice. The office is clean and has a wonderful view of the water. Their technology is not as high tech as others — no tv or tv to watch your dentist in action. However, you are armed and educated about your teeth.

So happy I found this place! I’ve had dentists in the past who were personable but didn’t do great work. I’ve also had dentists who weren’t personable but did great work. Thankfully, Dr. Nguyen is personable AND does great work! She actually takes the time to explain things to you and always asks if you have any questions. I had the misfortune of needing six filings replaced, but Dr. Nguyen had printed a helpful diagram to show me exactly which teeth had what problems. I never felt like she was in a rush with me, which is a huge bonus these days.
On a side note, she’s a fantastic outdoor photographer. which I can appreciate as a hiker myself. So maybe I’m a little biased :-)
Top notch — thanks Unilocalers!

I have been avoiding getting some important dental work done because I didn’t really care for my previous dentist office. One of the things I didn’t care for at my old place (and I find at many dentists offices) is that the office assistants have attitude, are very young, and not totally professional. I decided to try this place out. From the initial phone call to make a new patient appointment, I felt so comfortable and warm. The person on the phone was so amazingly nice and inviting. It reminded me of talking to my mom, which I love. It was also the polar opposite of what you usually run into when talking to a dentist office staff.
The whole staff is so amazing. Dr. Nguyen is by far the best dentist I have seen. She talks to be about everything to make sure I understand everything going on and tries to prevent having to do expensive dental work. I also love that they offer a payment plan (max three payments) without having to ask for one. The kindness, non-​judgmental environment, and financing optionsis unusual for many detnal offices but makes Seattle SMiles Dental the crème de la crème of dental offices.

This place is great. Dr. Nguyen has a great bedside (chairside?) manner; she is friendly and easy to connect with, but also professional and extremely knowledgeable about teeth. She really takes the time to go through everything she is seeing about your teeth with you; looking at x-​rays and pictures with you, and clearly explaining what she sees. Any extra treatment (fillings, etc.) she recommends clearly explains why she thinks it is something you should do; she doesn’t seem to recommend unnecessary things to do.
The dental hygienist, Alison, is kind and exudes a sense of calmness and peacefulness. She made me laugh multiple times while she skillfully cleaned my teeth.
Also, the office coordinator/​person who takes care of insurance, Marilyn, is awesome. She totally knows her stuff about insurance and really makes sure everything gets billed properly. Having had a lot of mistakes made with insurance billing, I really appreciate this! She also let me know exactly how insurance would pay for a filling, and how they were going to go about billing it, which I really appreciated.
Finally, their office has an awesome view of the Puget Sound and the Olympic mountains. Can’t think of a better place to be for a dentist! And they’re easily accessible by bus from the transit tunnels. I’m really happy with this place as my regular dentist.

I’ve gone here a couple times now. Dr. Nguyen is very passionate about her work and takes the time to explain what I need to know about my teeth. She is very intelligent and takes genuine care of her patients (she is the owner after all). Her hygienists are also very warm and took great care of my teeth. I thought it was nice that they have the same hygienist clean your teeth from your previous visit so I didn’t feel like another patient. The place is very clean and has a nice view too. I hate going to the dentist but they made it a pleasant experience.

I’ve been going to Dr. Nguyen long enough now and had enough work done to provide an informed opinion. Bottom line is I would have no problem what so ever recommending her to a friend. I’ve been very pleased with the professionalism, efficiency and friendliness of Dr. Nguyen and her staff.

To be honest, I like Dr. Nguyen. She was friendly, personable, and took her time. I went few times for a full checkup, cleaning, 2 fillings and a night guard. Prior to getting the fillings and night guard, I asked for a complete balance, which came to just over $ 300. I explained that I would like to wait to get back information of the amount my insurance would cover since I am still in school and did not want to spend much more than $ 300+ after insurance. I flat out said, I will only get the one filling since the other is to correct a loose filling because that is where I am financially. I was told by the office manager that based off of her experiences (she was the office manager for the previous dentist for many years), it would not be much more than the price quoted and she wrote it all down for me. So I paid my total balance in advance and scheduled the appointment weeks out. I old her to inform me if the price changed. I got my fillings (this was not painless and for the first time while in the middle of drilling in the dentist chair I was administered additional Novocain) and fitted for a night guard with a numb mouth. Came back to get my night guard and told them that my night guard was not completely fitted and 5 times more bulky than the model they showed me. They said that was normal because the model I was shown was one of a retainer. I was encouraged to take my night guard home for a test. My guard is uncomfortable but I was distracted weeks later with a $ 200 bill. The bill later came to about $ 150ish after my insurance payment came in. After months of phone tag, I finally got to talk to the office manager and asked her if she could reduce the bill since my finances have decreased and I was quoted a much lower price. She said no reduction but they would work with me on a payment plan. I emailed her my views on this situation, explained that I would pay the balance, and I would not return. I got a phone call the next day stating they would give me a 10% discount on the $ 150ish balance to keep me. I told her no thanks, I would prefer to go somewhere else because I tried to work with this office initially but was told that I would not even a penny. The office manager told I should have called my insurance company and got information about my coverage (I knew it was 70% covered) and told over and over it was not their fault or problem. All I have to say about my overall experience is «MEH.»

I’ve never reviewed a health care provider before, but I’m inspired to write since I’ve been very pleased with my dental care from Dr. Jenny Nguyen. I’ve visited the office for two regular cleanings and two fillings. She is very careful to explain everything her and her staff are doing to make sure I feel comfortable and understand the processes. She taught me how to properly floss and angle my toothbrush — these small things have made a big difference in how my teeth and gums feel day-​to-​day. Highly reccommend her if you need care in the downtown Seattle area.

Dr. Nguyen is amazing! I have had a long fear of dentists and when I had an emergency I explained that to her. She took the time to explain things with me and made me really comfortable. She does so in a way that makes me feel good.
The staff are also amazing and I love the personalized experience! Highly recommend to anyone!

Best experience i’ve ever had at a dentist office. Staff was friendly and Dr. Jenny Nguyen made me feel relaxed and I felt like she was well educated and knew the best practices.

My dentist of 30 years retired and I was not looking forward to getting accustomed to a new dentist. Dr. Nguyen took over his practice, and my first visit was wonderful. She reviewed my medical and dental history, did an exam and even performed the routine cleaning and polishing herself, which made me feel like she had a thorough understanding of what’s up in my mouth. She also answered my questions fully, and provided the information I needed to decide on some future possible treatments.

I am pleased to give the first review for this business. Going to the dentist is the hardest thing for me to do. But The office at Seattle Smiles made it all so much easier. The friendliness and understanding is top notch. Dr Nguyens chair side manner is amazing and something you rarely see in a dental office. I highly recommend Seattle Smiles to anyone looking for personalized service and an overall great dental experience.

I had my first visit with Dr. Nguyen today. What a fantastic experience! She was very thorough yet also very gentle. She was great to talk with, she explained everything very thoroughly and made sure that I was comfortable. As an unexpected bonus, she even taught me a new way to floss. My teeth look and feel great.

Dr. Nguyen was my dentist for several years when she worked in Minneapolis. She was by far the best dentist that I’ve had. She is very upbeat and professional and talks you through things as she works on you, which I always appreciate. She works quickly and efficiently keeping your comfort in mind. Furthermore, she has proven to be an extremely bright, honest, genuine and interesting individual. Go see her. She’ll take good care of you.