The captain, Larry Kezner, is a raging jerk. I was volunteering with another company that had rented a boat down from his ice cream tour boat and we were waiting for our passengers. We had a DJ that was playing music and Captain Larry decided that the music was too loud. But rather than just asking to see the captain of the boat or the people in-charge to make his complaint about the noise, he decides to put his hands on me and order me to shut down the music claiming it was driving away his customers. I was shocked that he had the audacity to try and intimidate me and order me around, then turn around as if he was the boss of me and continued to bark orders. After he yelled at the rest of the boat’s crew and captain, I went to try and confront him about his behavior(SORRYLARRY, YOUDONOTGETTHERIGHTTOPUTYOURHANDSONANYONEANDYOU’RELUCKY I DIDN’T CALLTHECOPSTOARRESTYOUFORASSAULT.) However, he saw me coming and like a coward, ran for his boat and then continued to stare me down as his pathetic boat passed by our boat a few times. His own staff was surprised at how rude he was and made apologies for him and said they would talk to him about his bad behavior. They also didn’t understand his complaint about the music from my boat since his passengers were loving it and dancing along to the music. So you weren’t losing customers because of the music Captain Larry, you were losing customers because you were being a horrible person.
Jared O.
Place rating: 5 Snohomish, WA
The staff on the boat is friendly and the line through the café way fast. If you get here at 4:45 for the 5:30am ferry to Bainbridge you will be first in line.