Red Carpet Valet

DO NOT USE red carpet valet. They get NO STARS for their service! These people are horrible. I went the the parlor in Seattle on April 4^th 2015. As I asked the attendees for my car they told me there had been a little accident. I freaked because my car was less then a month old. They then showed me what they had done and gave me information to get it fixed. The next day I called them and had them send me the information that I needed to fill out. I received the information in two days. Filled it out and sent it back that day. After two months of calling and bugging them we finally got the approval to get our car fixed. We brought it in the Wednesday before a three day weekend. On Friday they were done except our wheel. The people fixing our car asked red carpet if they would cover the rental car over the weekend however they declined. So needless to say we had to pick our car up for the weekend and bring it back on that Tuesday. The car rental was approved for the next portion of our rental. Finally our car was fixed two days later. All was good til we received a bill for the car rental. We contacted the car rental place and they told us that Red Carpet Valet was refusing to pay the bill. Then contacted the place who fixed our car and they let us know they have yet to be paid as well. The next call will be to my lawyer! These people are horrible DO NOT trust them with your car!!! Update: 8÷17÷2015 …STILL HAVE NOT BEEN PAID for the damage that they did on my car! These people are horrible!!!

I can guarantee most of these «5 stars» reviews are written by the workers themselves or their friends. Don’t trust this company. They will damage your car, and won’t even say sorry. They are little devils sitting in their office ignoring calls. They were rude and I should have asked him for a drivers license.
Use this «valet service» at your own cost. They will probably go joyriding in your car before they hand it back to you…

We recently retained Red Carpet Valet to provide valet services for an Anniversary Party we were hosting. From the first moment we contacted Red Carpet Valet for a proposal the service was attentive and professional.
Our event was quite large with over 240 guests in attendance. The logistics of parking were a challenge from the start; however, the venue had sentimental value to the guest of honor and we put our trust in Red Carpet Valet to ease our concerns.
The valet manager /​lead «Gene» arrived early to our event, introduced himself, surveyed the parking area and had his team all set-​up and in place well before any guests arrived. The team in place was careful with our guests vehicles, showed great attention to detail, provided an exceptional service and overall could not have provided a better service.
I will certain hire Red Carpet Valet again for any valet needs that may arise.

I’ve experienced Red Carpet’s customer service at RN74 and Barolo in Seattle. The valets are always professional and gracious.

DO NOT USE THIS SERVICE! They RUINED MY CLUTCH and aren’t calling me back. $ 3625 to fix. Such a pain, hassle and expense that I have no time to deal with.
So I dropped off my car, an Audi S4 manual, at RN74 on 4^th downtown last Wednesday around 4:30 to meet a friend visiting from out of town. Red Carpet Valet service took my car. I had to be at another event at 6, so left at 5:30pm. First it took about 15 minutes for them to get my car. But secondly, the valet came back with my car smoking, the windows rolled down because it smelled so bad. He said, «something is wrong with your engine.» Now audis aren’t always the most reliable so I believed that perhaps something was wrong with my engine. I got in my car hoping to limp home, to realize the smell was not my engine. I don’t know a lot about mechanics, but I knew it was either my brakes or my clutch. Drove really funny.
I am a busy person who doesn’t have time to deal with claims. If it was less than a couple hundred bucks (hoped it was the brakes) I would just deal with it. I take it to Midas and they tell me it’s not the brakes, it’s definitely the clutch… looks like a flywheel problem which is expensive. And my car isn’t safe to drive. Friday I call Red Carpet and Jessica tells me not to fix my car, they will send me a claim form and recommend a mechanic. Monday, no claim form. I call and get voicemail and ask them to call me asap as I need a car to get to work and drive my kids. Tuesday no response. I even call my insurance provider who called them a few times, but turns out they can’t handle because it wasn’t me driving the car. Dealer can see me Wed. I drop off and they confirm I need: 1) new clutch; 2) new flywheel; and 2) new throw out bearing and sleeve. Cost = $ 3625. I called Red Carpet yesterday and today, and «Anthony» who is supposed to be handling my issue won’t call me. I told Jessica today that I need to move forward and get my car repaired, as I need something to drive. I am so angry I could burst. Never again will I use Red Carpet Valet and I caution anyone else against them too.

STAY AWAY FROM RED CARPET VALET!!!
I joined Unilocal just to warn people about this company. I valeted my car with Red Carpet on JAN 18, 2013 (Friday night) on 605 Queen Anne Ave N, Seattle. It was originally street parked right in front of the restaurant. I asked the parking attendant if I could pick up the car the next morning; he said he would park it safely in a lot a block away. I consented. Throughout the evening, I saw my car moved 3 different times (twice in different spots on the street)! I did not think anything of it.
The next morning (around 9AM), I picked up the car and drove to a gas station. I noticed a significant scratch on the passenger side rear of the car. It was obvious that the car collided into something (most likely when parallel parked). I called Red Carpet, but they weren’t in due to it being the weekend. I left messages. I finally called again on Monday, and they sent claim forms and what not.
(Fast forward two months… I was deployed.) Red Carpet denies all responsibility of the incident because 1) I didn’t notify the company of the incident at the parking lot and 2) I can’t prove that this occurred under their care. THE COMPANY WAS CLOSED ALL WEEKEND! I couldn’t have reported the incident even if I saw the scratch in time, because they did not call me or return my calls! Now, I paid my $ 500 comprehensive deductible to fix the scratch ($ 1400 in damages) for something that Red Carpet should be 100% liable for.
The CEO/​president of the company’s strategy: deny, deny, deny. He avoids phone calls then delays calling back (to my insurance company when I’ve attempted to subrogate the damages). He knows the game and plays it.
Stay away from this valet service. I will be warning many of the restaurants in Seattle about this service. Bottom line: poor valet service = less customers.

Great location, but when they give you the ticket there is no pick up time on it. We assumed they’d be open til midnight or later, but at 11:35 we went back to get our car and they were gone. My car was parked with a note on it saying sorry we missed you pick up your keys at Il Bistro. So I did, and parking was free. I paid them anyways as a courtesy, but not sure why they wouldn’t have just told me or wrote on our ticket that they close earlier!!! Thankfully my car wans’t parked in some garage and i could get out.

Excellent Valet service! I use them at Pike Place, Morton’s, and Barolo. Polite, professional valet’s. Always running! I never have a concern leaving my car with them. BTW… Ellis is fresh!