Mr Handyman of Seattle

NEGITIVE STARS! $ 389.82 to hang a really simple sign. Only $ 10. for parts. Took two Handy guys to do the job… bs! The quote was a third of the price. LIE, CHEAT, STEAL! They should be ashamed!

Mr. Handyman came to install our appliances. We were quoted about 4 hours to install a microwave, gas range/​oven, refrigerator and hood exhaust. They took 9 hours. They claimed that parts were missing and they spent an hour trying to get the fridge around the island into its space. When they finally came to get us, all we did was remove the fridge door and wa-​la, it got around the island easily. No problem.
Everytime I walked into the kitchen, one guy was literally standing there doing nothing. They completely scratched up my wood floor when moving an appliance, even though protective covering was in place. They installed the hood off-​center of the range. And finally, a month after install, we had a gas smell. An investigation showed that they did not bother to tape the gas connections… so gas was leaking out.
Then, they had the balls to charge me 9×2 (men) for over $ 1.2k. After they quoted me about $ 400 to do the job. I let the onsite crew know that I would need to speak with the manager to discuss the workmanship v. the invoice.
Unfortunately, by the time he reached out to me, we were already out of town on a vacation. I came back to Mr. Handyman threatening to throw a lien on our property. He was not interested in being accountable for the poor workmanship, or the damage, or the fact that I had to hire someone else to reinstall the hood on center with the range. He had an interesting approach to invoice adjustment. «I’ll do half of what you think is needed to be credited».
When we discovered the gas leak and I had to bring someone else in to fix it, I let him know that MORE poor workmanship was discovered and he didn’t even bother to respond. He did not care.
Do not use Mr. Handyman. They will quote you completely incorrectly, perform poorly and then ignore decency and accountability.

This is a national chain, so I’m reviewing the website that the handyman came from which was
I needed a new microwave installed and they quoted me $ 300 for 3 hours of service. It required some grout to be recut, and some new holes to be drilled. Thank god I called them because the job was a real pain to squeeze it into the existing cabinet. But they did a great job and it took him over 3 hours, but he didn’t charge me for it. He was on time, did solid work, and cleaned everything up. This must have been a different guy than who everyone else was reviewing below. But I would use them again as long as the same handyman came out.

If there was a way to give negative stars I’d have done it. My wife was hosting a wedding shower so I needed to get this job done ASAP.
I have 3 outdoor lights that are in the ground that had been broken off. They needed to be dug up new pvc pipes put in, and the new lights (which I already bought) screwed on and connected. If I had the pipes, and the tools (glue, etc.), it’s a job that would’ve taken me less than an hour. I don’t have those things though, so I figured I’d check with Mr. Handyman.
1. The handyman showed up without the proper equipment and then said that since I didn’t have cash to pay him, and he didn’t want to charge me for a full hour, he’d charge me for an extra half hour the next time when he came back to fix it. He acted like he was doing me a favor. Why would I get charged a half hour for some guy showing up and telling me that he couldn’t fix it with what he had? It was a quote.
2. He told me on that first trip that people usually pay in cash. That is shady and I said no. I was told on the phone that they handled all of the billing. He also told me that the work would take 2 – 3 hours.
3. Due to the snow they couldn’t get back while I was there so they were left to do the work while I was out of town. I gave my credit card info to Becky on the phone and told her that I wanted all charges to go there. I was having this done for my wife and didn’t want her to have to deal with any of it. The handyman however, said he needed payment from my wife before he could leave.
4. I haven’t seen an invoice, received a call asking about the service, or received any interaction whatsoever to explain why I was charged for about 4 hours rather than the 2 – 3 max that I was quoted.
Not only do I feel that the entire thing was dishonest and shady, but being charged $ 450 for what should’ve taken an hour is ridiculous.
Buyer beware, this is NOT a good company, they over-​charge, have deceptive billing practices, and do not hire honest employees. I only wish I’d looked at their reviews prior to using them.

I used Mr Handyman of North (is that like Attila of the North?) for a simple ceiling paint job about 4×5. I had a 2 pm appt, that was changed at 130 to a 330 appt. At 3 it was changed to a 430 appt and at 430 it was changed to a 545. In other words, my whole afternoon was shot. Once he arrived we discussed the work. He said it would take an hour. He then disappeared on my porch for 30 minutes to discuss his last job! What? When he returned the paint job took 15 min…15 min! And he wasas full of reasons for the bad service as his boss had been as to why my time wasn’t respected. I was given a $ 25 discount for my wasted afternoon (guess my time is billing at about $ 5/​hr!), charged $ 154 for an hour of work because they don’t do less than that. I was hoping to establish a relationship with this company for lots of future business. The only highlight? He was pretty cute.

I called Mr. Handyman to have someone come out and replace 5 boards on my deck. Over the phone I was quoted the enormous hourly rate of $ 94/​hour but was assured that this would be a short visit and that we wouldn’t be charged for the time spent getting supplies. Well, over $ 500 later I’ve not only been charged for the time the guy spent working (about 45 minutes) but another couple of hours he spent getting supplies. He even told us he stopped to get coffee and still charged us for it!!! In addition, he started charging us from the moment he phoned to say when he would be arriving, not from when he actually got here. (He phoned, arrived about a half hour later, went out for supplies, came back and did the work). All in all, I feel cheated. I could have rented a saw from Lowe’s and done the work myself for less.
When I called to complain I was told that they would look into the coffee break and that they definitely charge for supply runs. At $ 94/​hr that supply run better come with a steak dinner for the client!!! Needless to say, I never heard back from Mr. Handyman about being overcharged.
If you want a trustworthy contractor try Shane at DSS Construction.