Chase Bank

Bank tellers friendly. Reaallllly slow service though. Always understaffed at this location.

My safety deposit box was transferred from WAMU to Chase at the change. I can continue to pay for it and visit it. I cannot update any info or add another signer unless I open an account with at least $ 300 in it just to sit there while I still pay the fees. This is blackmail! I did not ask for you. I rent the box according to previous agreement, which you accepted when you let me stay. BAH! Off to WSECU!!!

This is my favorite bank they’re always very friendly when I’m there they all know me they ask about me all they want to do is help you out and make sure that the service is fantastic the girl who is upfront is always very friendly she knows my name and she always asks about me
Every time I walk in it’s not crowded they take me right away and they solve my problems quickly as a business owner this is very important to me I would highly recommend putting my money in the bank

Fees, fees, fees!!! I’ve never paid so many fees in my life! WAMU didn’t charge all these fees! I have to work so I can pay my fees!!! Never again will I be banking with this institution — BECU is calling my name!

I almost opened a savings account here when they had this special offer: $ 100 to open a new account. But unfortunately, one must deposit at least $ 500 per paycheck a month in order for it to be free. When I said «no thank you», the man who was helping me said: well, the hundred dollars will pay for those first fees. Nice try, sir. Ill stick to credit unions because they’re free and member owned!

I really like this branch out of the many branches I ‘ve been to. It’s a hit and miss with the branches. Some days the tellers are friendly and some days they’re not.
I’ve been here many times and the service is always great. Right when I walk in the manager greets me and I don’t have to wait long to be helped.
One time I had to get Pacific Francs for a trip and the teller was really helpful in explaining the rate and how long I would have to wait before I would recieve it. I didn’t know I had to order it and it would be shipped. I was leaving soon but it came right in time. Whew!

The people here are actually really great and helpful.
It’s the Bank that annoyed me much. Fees left and right, up and down, sideways too!
Anyhow, after I got the notice that my checking wasn’t free anymore, well see you later chase!
Back to the people. The tellers here are actually wonderful and helpful.

Well people for i do not trust banks but i do have to make a aspersion in this case for the service is the best and creators and the rates on your returned could not be any better I’m not saying this just because I have a acct with them, for i have to do business with other intentions in the past and all way’s felt like a number but at chase they make me feel like family and you also to so give chase a try !!

The atmosphere is very awesome in here; huge ceilings, slightly comfy chairs, a lovely fireplace to keep you warm, a plush starbucks in the lobby and I must mention a stunning view of 2^nd ave (*snickers*). It is a slower paced branch so line waits for tellers and bankers are practically non-​existent, which is great for those of you in a hurry. Plus it also has 3 ATM’s in the foyer out front. As for the service, I enjoy the employees, they’re good people. As for the company, I’ll keep those comments to myself ;)

Chase bank downtown.
Located behind SAM on 2^nd and Union. Again Google map is wrong.
Nice place with 3 ATM and a nice lobby. The side from the building is really nice.
Out of 12 reviews 7 are from out of towner’s… Strange.

For whatever reason. That fraudulent charge was not cleared up like I was informed… Someone is gonna hear about this…
So now I’m stuck at my friends house with no rental car…

LOL… okay this is a rant about Washington Mutual’s marketing department…
What was Washington Mutual’s slogan???
«WHOO HOO»
For those Harvard MBA’s in the Ad firm that came up with the slogan:
«Hey stupids! It’s WOO HOO not «WHOO HOO»!
«WHOO HOO» is pronounced «WHO HOO» which is slang for, umm, ladies «private parts» (LOL did I just say «private parts»?).
This makes me angry. How did nobody catch this?
One last time it’s WOO HOO NOT WHOO HOO.
Idiots. No wonder they went under ;)

This review applies to WAMU in general.
I am livid right now.
I can’t understand their accounting methods, I can’t understand their online banking system, and I can’t understand their outsourced foreign representatives that spend more time apologizing rather than helping me.
«I do apologize, Ma’am. Thank you for your patience, Ma’am. I am so sorry, Ma’am, my system is down.»
I finally get to speak to a representative that speaks proper English.
However, her tone was of the Urban side, so I could tell I was up for a battle with this particular account rep.
I explained my issues and concerns and asked, politely, that a fee be reversed on my account.
She refused. She then proceeded to lecture me on how to better manage my money.
Hello? Am I calling for advice or am I calling to complain that WAMU likes to take transactions BEFORE deposits?
Also, the online banking service is deceiving. One day you’re account is golden, the next day all hell breaks loose. After speaking to several agents, they all assured me that my account was fine and I had nothing to worry about. Just hours later (leading to today), I find that I am assessed an overdraft charge on a $ 2 overdraw.
It’s not every day that I encounter problems with WAMU… but when I do, I find that their representatives are in no way shape or form interested in going over the process and explaining why debits and transactions take precedence over deposits.
Also, they are not fond of courtesy reversals. SO if you are, lets say, overdrawn by $ 2, they will ding you for $ 33. And if this happens to occur when your direct deposit is made — tough titty.
They can’t reverse the fee because the transaction was made prior to the direct deposit. SO, no such thing as honorary credits.
I know how to manage my money and my accounts. And I do expect courtesy from my bank when I am charged an overdraft charge on a $ 2 overdraw. However, I get a condescending bitch telling me how she manages her accounts and what I should do next time — «If I were you, I wouldn’t spend on my account knowing my direct deposit won’t hit that same day.»
Thanks for the financial consultation, assbag. And I hope WAMU is at least buying their corporate whores new headsets with these ridiculous over-​draft charges they like to rape us FINE CONSUMERS with.
From now on, I am going back to the old school banking way:
Putting my money in pillowcases!

Oh boy I love this place. I opened up both a checking and savings account recently and everyone was so super nice to me and they made it so easy, it was out of control. Things are not like this in NY… I tell you. Im not used to it… but I think I love it.

I LOVE YOU WAMU​.COM!
I just love Washington Mutual. The web interface is great, they post deposit fast, mistakes corrected quickly attitude free, EVERYTHING I WANT IN A BANK!
Many branches, some of them with real teller drive thru! Please stay in business and protect my broke ass with all of these free attitude free checking accts!

What is up with the «excessive activity fee» that they’ve been hitting me with lately? I only had one transaction during one day and *bam*, $ 10 excessive activity fee. Then another day with a couple of transactions and then *bam* again, another activity fee. So I can’t narrow it down on when they charge this mysterious fee. Those fees were charged three days apart. I’ve been with them for a couple of years already and haven’t seen this fee until recently.
Other than that, it’s been a good bank to me. They even have a couple of locations in New York City which was convenient for me when I was traveling there.

I just have to say I love having Washington Mutuals on every corner!!! Its not that way in California unfortunately!

If I was in the banking industry, I would DEFINITELY want to work here! Everything is ridiculously nice.
Employee lounge on the 17^th floor has an amazing view of the Sound, plus outdoor seating for 400+ people.
According to the security guard, the Starbucks in the lobby is the second largest one in North America (1^st is in San Diego).

It’s new!
It’s has a fire place in it!
It’s has a nice sitting area in it!
It has three ATM’s in it!
It’s open at 7:30 am!
I love this WaMu, it’s new and located in the WaMu Center, the staff is very friendly and helpful. If there’s a line the manager will pull up her sleeves and help you out with your banking needs. This is one of WaMu’s Occasio branches meaning no more high counters and teller windows now you’ll find an open, welcoming space with free standing stations for the tellers to work from. If you are doing a withdraw you receive a code on a piece of paper and head over to one of two machines that provides you with your cash, the tellers no longer have money drawers or what ever they are called. If you ever have banking needs before work this is a great place to do it at.