Animal Crackers Pet Care

I have nothing but great things to say about Geri and her staff at Animal Crackers. Geri was super helpful when I adopted by cockerspaniel in 2009 — and offered me discounted grooming fees as he was a rescue dog and also gave me free products to clean out his ears as the breed is prone to ear infections. The staff there handled my difficult to groom pup with ease.
Years later when I moved and could not take my dog with me, Geri went out of her way to try to find a loving home for him.
This is a wonderful place with a great staff. I would recommend it in a heartbeat!

I have taken my dog here a couple times. And let me tell you, that was a couple times to much. Here is a list why.
1. They barely pick up the phone.
2. The lady at the front always complains about how i groom my dog.
3. They gave my dog back once with bloody paws and blamed it on allergies! My dog does not have allergies. They cut his paws and lied to me.
4. Ever since I started taking my dog there, he started to get very angry when people would go near him. Poor thing.
5. My dog got an ear infection because they didn’t listen to my dozens of requests to pull his ear hair out.
In short, believe me this place will scar your dog, physically and emotionally.

Geri and her team are professional, reasonably priced and do a fantastic job. It seems like the naysayer reviews didn’t give specific instructions on how they wanted their dogs’ hair styled — like any haircut you need to give details.
Geri has gone above and beyond for us – highly recommended!

I have been a client of Animal Crackers for 5+ years now. I bring my two shih tzu dogs and they love Gerry and the staff. They always give me the hai
r cuts I want and if they have to shave the dog due to too many knots, I understand because I trust them. Gerry loves animals and is always so nice to me and my pups. I tried the Glen cove Petco once and they are more expensive than Animal Crackers. Gerry always chooses good, experienced groomers and the groomers have always pointed out ear infections that I may not have not noticed. Gerry and the groomers also pointed out that the old food I had my Shih tzu’s on was making their skin itch and some of their old shih tzu clients have also been sick from the same food. I switched foods and their skin is no longer an issue. I have the Animal Crackers to thank for that because unfortunately, her other shih tzu clients were not so lucky. :(

I came to Geri after a poor and expensive clip at the Glen Cove Petco, and have been using Animal Crackers for more than two years. The new groomer (since 2012) is excellent, the place is spotless and I feel comfortable leaving my dogs, an aged terrier and large, young standard poodle in their capable hands. I have also received good advice on diet, grooming and products.

We tried Animal Crackers 3 times. First grooming she came home looking nice. The second time, they cut her to the skin just about and groomed her tail to look like a plume. They told my husband that is how his wife said to cut her. I did not! I cannot believe my husband took out dog there a 3^rd time. He gave them directions on how he wanted her cut. I picked her up and it was like the 2^nd disaster. I asked to see the owner. No one would come out to speak to me. Then a person who seemed to be a worker tried to smooth it over saying my dog had misbehaved. Our dog is so gentle and we had never had a problem with getting her groomed. We went there because it was close by. As I was leaving, this person who was trying to smooth things over with me started to tell me of her dog sitting service. I really wanted no part of anything connected to Animal Crackers again. Would NEVER go there again.

I used to take my dog here for grooming every once in awhile when I was home visiting my parents, but I will not go back here again. The last time I was here they did not give my dog the typical haircut she gets (I barely recognized her!). What’s worse is that they returned my dog to me with bleeding paws. While they told me she misbehaved what really happened is that they cut her nails too short and caused them to bleed. Never again.

My dog loved it! He is usually traumatized when going to other groomers, but he (and I) had a great experience at Animal Crackers. Gerry and the staff were gentle, attentive, and caring — you can tell they really love animals and aren’t just running a grooming factory here. Also, they gave my dog a beautiful haircut that shows his face and is really «him.» Highly recommended!

If your pet needs grooming, look no further.
I was hysterical when I picked up my Golden Retriever from a groom at P***o. The worse part of it was how traumatized Buddy was when I picked him up, He went in happy, a Little scared of course but wagging his tail. He came out in fear with his tail between his legs. He was still damp and they had cut off all his feathering. The staff that I thought friendly were impatient and uncaring.
Thanks goodness I found Animal Crackers. Gerry, the owner spent time with me and Buddy explaining many things about grooming I did not know. Shame on me for not doing my homework the first time. Stephanie, the senior groomer also came out to talk with me and explain how she would groom Buddy. I noticed how great some of the finished dogs looked. Purebreeds or not, they looked wonderful and they seemed
happy! The shoppe is immaculate and the rest of the staff equally as nice. It seemed apparent to me that the entire staff were animal lovers. You are welcomed when you arrive with smiles.
When I picked up Buddy, he looked fantastic and was wagging his tail. I was so glad to see this because I had heard that some dogs do not recover from abusive groomers.
I cannot recommend Animal Crackers enough.