Truwest Credit Union in Scottsdale, AZ

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Telephone:	+1 480-441-5900
Website:	www.truwest.org
Address:	7333 N Via Paseo Del Sur, Scottsdale, AZ, 85258
Categories:	Banks & Credit Unions

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Local time (Scottsdale)	21:33 Saturday, 21 June 2025

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4 reviews of Truwest Credit Union

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J.F. R.

Place rating: 1
Austin, TX

Since this is the only Scottsdale address, I’m assuming it’s the headquarters — could be mistaken. In any case, I am a 20+ year customer (joined when TruWest was MECU) and am finally so fed up with the poor service and rude customer service agents that have cancelled all of my TruWest accounts.
All of my CU business is now with another CU, which offers much more advanced online services, as well as more polite agents.
Stay away from TruWest unless you want to be frustrated on a constant basis!

April W.

Place rating: 1
Puyallup, WA

DO NOT get a car loan from this company. They do not work with you at all. Costumer service is horrible, does not take any notes on your account, makes you call back and you always get the run around. My husband and I have tried over and over again to get assistance but with no luck. Since we have tried to get assistance, they have taken our car with no warning and unable to help. They have even sent people to our home without even trying to get a hold of us. We tried very hard to work with them and they don’t have have any respect. My husband is a disabled veteran and they don’t care. I will not not recommend this credit union to anyone.

Mike B.

Place rating: 5
Cave Creek, AZ

They have been my credit union for more than 30 years, and they are so far ahead of banks as far as being paperless and having good rates its not even funny. a safety deposit box is a third the price that it is at a bank. so if you are anywhere near them I would recommend them.

Audrey A.

Place rating: 5
San Francisco, CA

Such a wonderful experience. I had forgotten what it was like to do banking on a personal level until I walked through the doors at TruWest. All TruWest employees are extremely welcoming, friendly, and helpful. Geoff, the branch manager, has really gone above and beyond in helping me. In addition to helping me get an auto loan, he has walked me through every step of purchasing a car (I’m a first time buyer). He’s also answered tons and tons and emails, very quickly at that.
It’s nice to have your finances in the hands of an institution you can trust to be reliable, helpful, and easily-accessible.

Truwest Credit Union

Scottsdale, United States