The Coffee Bean & Tea Leaf

Thank you for your wonderful tasting coffee! No matter what it is… Iced, hot, blended. It’s all good, all the time.

Great place to grab a delicious coffee and chill for a while. The outdoor patio area is large with lots of seating and the tables aren’t crammed together. Great, relaxed vibe both inside and out with good, low key music. Totally agree with Cara J… WAAY better than any Starbucks — you can taste the difference in the coffee on the first sip. Super nice cashiers as well. This location is in a large complex, so there’s loads of shopping and dining options for post coffee spending.

Tasted good. Ordered an iced Caramel latte with almond milk. Delicious! Wait. … too delicious? I went back to check if they used the typical coffee shop carmel syrup… no they used carmel with Dairy in it and she told me she was lactose intolerant and it doesn’t effect her and I should drink it! !!! Yeah and let me be sick the rest of the day. Dairy allergy is not lactose intolerant.

Love this place. WAAAAY better than any Starbucks I have ever consumed. Better coffee, awesome tea lattes, and great customer service. I’d go daily if I could!

They are always awesome! Pure vanilla is my favie still. Store is clean and service is fast.

Only 4 stars because of limited fresh made food items. Have been here quite a few times prior today. Always a fav stop and close to our activities. Thanks folks. Well done here.

I recently met my boss here for coffee. The coffee and other offerings seem to be the usual coffee bar, but it was the atmosphere that disappointed me. The condition of the furniture was horrible. Furniture was old and worn. Two black leather chairs were so cracked and worn that I personally would not sit in them. The restroom needed basic cosmetic maintenance and cleaning. The counter area seemed so cluttered and a bit overwhelming to see everything. Typically you don’t get much time to decide. When customers are waiting for their coffee, they can be very impatient! For a longtime establishment that it is in N Scottsdale, it didn’t seem to be very well kept for the kind of clientele you cater to.

WHY IS IT…
…that many complain about STARBUCKS and their size and scope, yet competitors fail to equal their customer service.
Almost every time I give someone else a chance whether it’s an indie coffee shop or a competitor such as Coffee Bean, I hear things like this from my visit to this store today…
«Oh, that dark roast will take 5 minutes, but I can do an Americano, or perhaps you’ll take the light roast?»
No…
If I wanted that, I would have asked for that.
I will take my $ 1500 annual expense on my walkabout coffee drinking elsewhere.
You LOSE Coffee Bean :(
If you want my business, you have to keep up with my coffee needs which aren’t demanding at all.

Fantastic blended drinks. I would dare to say better blended drinks than Starbucks and Dunkin Donuts. Great atmosphere and comfortable seating. Polite and courteous employees who do their best to accommodate you and get you in & out quickly. Delicious pastries to choose from as well. I like to go here about once a week.

Love that they served my «here» drink in an actual mug! Hate that the espresso has a burned flavor.
Convenient covered patio seating on west side. Plenty of seating. Great for group meetings.

I come here often during the week when I need a pick me up as my office is in the complex. I only ever get coffee (hot and iced), so I can’t comment on anything but that. I think they’re coffee is pretty good. A lot smoother and less burnt tasting than Starbucks. Their pastries look very tempting, but i haven’t given in yet.
I have a hard time giving a full 5 stars because while there is nothing wrong with this place, the customer service is just okay. No one is rude, but no one is particularly friendly either. Also, there’s nothing that special about it. It’s conveniently located, but I wouldn’t drive out of my way to come here.

Good coffee but they are way too slow here. Drives me crazy that half the time they charge me to add Carmel. However they are super consistent and Starbucks isn’t so I will keep coming here for my coffee.

I love the CBTL!
This is one of my favorite location in Scottsdale. Staff friendly, product always made correctly!
Much better than any other coffee place (Sta******)!!
Support this place!

Love the coffee and the location. Love the little patio. What I do not like is that even with the No Smoking sign, people continue to chain smoke on the patio. It completely ruins my morning when I’m trying to enjoy my coffee and am inhaling smoke. Please enforce the No Smoking policy immediately!

This is the place where you can drink variety of teas and I must say they are sooo tasty! Coffee is good too, but that green tea with strawberries is yumm. Baristas are always wry attentive and friendly.

This is a pretty nice Coffee Bean & Tea Leaf, with all the standard drinks. It also gets a lot of good natural light and the servers were really friendly!

Disclaimer: I don’t drink coffee, so I haven’t tried it. The staff is nice, there’s a great selection, and the location is clean, bright and cute. The patio is huge. The selection of pastry items is ok, and they list nutrition info.
The reason they only get three stars is that I feel that every item that includes powder, mix, or flavoring of any sort, has this strange, artificial aftertaste. This includes their hot chocolate, iced blended drinks, teas, etc. I don’t like anything they offer except plain hot tea, and it’s just ok.
My husband really likes the taste of their beverages, so to him, the extensive menu is a great thing.

Of course, I’ve had coffee at Starbucks. I think we all have, at some point in time. But this place is so much better. The coffee itself is less bitter than that at Starbucks. I’ve found it to be smoother and more flavorful without the burnt taste so often present in the venti/​trente/​blah fritalian sized drinks.
In addition to coffee, this place has fabulous tea. While Starbucks give you only a few choices, Coffee Bean & Tea Leaf gives you a huge choice of tea, fresh brewed to your liking… From English Breakfast, to Irish Breakfast to Scottish Breakfast to a few choices of green tea and simple black (ceylon) tea.
If you’re looking for dense bitter coffee that has a bitter aftertaste, by all means go to Starbucks. If you’re looking for superior coffee and tea, then swing on by and give this place a taste.

LOVE you guys — I have been to MANY locations within AZ and CA and have always experienced consistent encounter w/​taste of drinks/​set up, etc.
I almost prefer your powdered flavors over the standard, coffee shop «liquid syrups». Can’t get enough of the vanilla — so delish.
Pastries/​snacks seem to always be fresh and tasty.
Ok, strange — but, I even love the shape of your ice! I prefer itty-​bitty «pebbles» of ice over ice cubes/​chunks.
And… I“m a big fan of the color purple and adore that you have purple straws. :)
If I had one wish??? It would be GRAND if you all would consider expanding more and adding more locations — especially in the NE Scottsdale, AZ area (hint, hint…). Ha ha!

As I wrote in a current review for the Coffee Bean that I visited in Las Vegas, «Coffee Bean is obviously doing something right, they have been serving coffee since 1963 and building new stores.» The fact that I have visited a couple of coffee Beans recently and gave them high ratings is another reason that I want to share that Coffee Bean is a coffee house doing the right thing.
I am under the impression that Coffee Bean excells at powdered based coffee beverages. At the locations that I visited they offer powders in lieu of syrups to add flavor to coffee. Their ice blended coffee drinks that taste as highly as their price, is powder based. And, the aroma in the Coffee Bean is powdery.
The Promenade Coffee Bean is an inviting coffee house to relax with a coffee beverage or tea. The seating options include tables, a couch, and outdoor patio seating. Unfortunately you have til 8 p.m. on weekdays and 9 p.m.on weekends to relax with a coffee or tea beverage. Just like my previous review on a Coffee Bean, my complaint is that they close too early.
Coffee Bean is doing the right thing and excelling in their niche of powdered based coffee beverages. In my book, when a business does the right thing, I do the right thing and give them a favorable rating. With that in mind, I rate this Coffee Bean four stars.