Scottsdale Resort and Athletic Club

If you love fitness, friendly people, and a relaxing resort environment, this is the place to stay!
The gym is amazing. I have traveled all over the world, and I have never had the pleasure of staying anywhere that comes with a full size, fully equipped gym. Most hotels usually have a tiny fitness room with one, incomplete rack of free weights and a treadmill. This place has one full floor of machines, cables, weights, and a stretching area. There is a second floor equipped with every leg and cardio machine invented. There’s a yoga room, full studio with classes, heated pool, and tennis courts! Yeah. I’m serious. If you want a tour, towel, or warm welcome, stop at the front desk and ask for Jan or Betty. They are world-​class!
The resort itself is peaceful, and the rooms are spacious, clean, and comfortable. The hotel staff treated us like family. Matt started off our stay by upgrading our room after hearing we left the worst hotel in Scottsdale. Nick, Patty, and Janice were always available to help with any request, at any hour. They all deserve a raise and recognition for their superior hospitality!
I would definitely recommend The Scottsdale Resort and Athletic Club to anyone, and I will definitely be returning!

I would definitely not stay here again.
1) Bed was very uncomfortable and sheets were dirty. Just like another reviewer — I developed couple rashes after one night. Thank goodness we were only staying two nights since the rash got progressively worse after second night on the dirty sheets. Eeewww…
2) Shampoo/​conditioners are really cheap. Shampoo did not sud, and conditioner did not condition.
3) What gym!!! Equipment was old and dated. It was more of a local YMCA for nearby senior citizens.
4) The place is deserted for a reason. I was the only one of two guests there the last weekend.
Also, beware of the reviews on
! I have no idea why this «resort» received good ratings.
What a waste of money

Had some friends in town staying at Talking Stick, I definitely wasn’t going to pay Talking Stick money for a room. So I chose to stay here.
Apparently this is the off-​season because it was literally 5 cars in the lot not including employee cars, which is fine with me because that mean it was going to be quiet which it was.
Check-​in took all of 2 minutes, room was easy to find the place is set-​up like one big apartment complex which I have no problem with but I guess others do.
The room was pretty big and the bathroom was rather large. It does have a mini fridge and a sink the room. I was just staying in the basic room. Everything was nice and clean the bed was comfy.
Talking stick is about a 5 minute drive away. Old Town is 10 – 15 mins away depending on traffic.
I enjoyed my stay no complaints what so ever.

We did a staycation but the «resort» is NOT what we thought. It’s a cheap look a like apartment with reused complementary shampoos, conditioner, shower gel and hand lotion. I had a reaction to the comforter on the bed or I got little bites on my legs. Also the fire alarm was hanging half off the ceiling. I won’t stay here again considering this is the cheapest saddest «resort» I’ve ever been too. Oh might I add the spa and the so called club that is at the resort is closed for the summer. Smh this was waste of money. But I will say the bathroom was clean and the room was clean too.

So far my experience here has been great!
I booked my room in the morning, and with a last minute change of plans needed to check in around 10am.
Although my room wasn’t quite ready yet (completely understandable as I was here much earlier than check in time) the front desk staff was friendly and accommodating in getting my room ready.
While waiting I had time to check out the athletic club. What a great facility! Clean, expansive and full of great workout equipment.
I did not get the chance to check out the pool or tennis courts.
My room itself was clean, all encompassing and comfortable.
I recommend this location if you need a last minute hotel in Scottsdale. (Or any stay for that matter)

We have been going to Scottsdale for Spring training for the last 3 years and in Tucson before that. I must say I have never in my life been more disappointed in a Hotel experience. I would have been better off sleeping in a sleeping bag on the street. Mr O.C. Hing is rolling over in his grave right now at the disgrace that this place has become. We had scheduled 3 night there, the pictures on line were beautiful, and a lie. My husband did not scroll down the reviews of this place and only read the first one with 5 stars dated 2010!
The first night we suffered through a lumpy mattress and lose sheets with only one pillow each. The sheets rolled up every time I turned over, and in the morning I noticed the mattress pad was worn and ripped. We asked for a change of sheets and more pillows and the morning person at the front desk assured us it would be taken care of. We returned that night at 9:30 and the room was the same nothing had been touched. When we called the front desk the man there said he was the only person there and he could do nothing, one of their staff had quit today and that if we wanted we could come get two pillows and make the bed up with the same sheets. They also said the manager would be in, the next morning and we could talk to him with our complaints. Oh well.
The next morning my husband went over and the man behind the desk basically said, tough, you can check out if you want! We did. I guess I should be glad they didn’t charge my card for the other night. We ended up at the Holiday Express… It was wonderful and less expensive.
I would like to post a huge sign out front of the establishment but I guess I will just have to try and warn others as best I can here and on their web site. BEWARE, no one Cares at the Scottsdale Resort and Athletic Club any more!!!

First, the positives (and there are plenty !): the location is ideal for our needs — SF Giants spring training games — and the entire place is pretty nice: a great pool area, kid friendly, easy free parking, and the option to get a room with a living area, pull out sofa and full kitchen. There is also a full athletic club on the property and as a guest, you have access to a pretty decent gym (that usually isn’t too crowded either.) I am always happy to stay here, even with the few negatives I am about to list.
However, in the past 3 years we have noticed a slight but undeniable decline in some services (even as the room rates have steadily increased.) There is no longer a complimentary continental breakfast, the kitchen supplies have steadily dwindled (our condo had 3 forks, 2 knives, no plates, and 2 mugs, plus a mismatched assortment of 4 drinking glasses.) There IS dishwashing soap and laundry soap (a nice touch, since there is a dishwasher and a washer/​dryer in the unit) but there is no longer a sponge provided. Plan ahead and bring your own.
There were never pool towels available in the empty bin that clearly was intended for them … We were told that housekeeping was extremely busy and hadn’t had time to do laundry that day. However, this was the case every day we stayed. So, bring your own pool towels if you don’t want to use the ones from your room.
We also discovered a GIANT hairball at the bottom edge of one of the beds. Yikes. Overall, the rest of the place seems perfectly clean and that was an anomaly.
Overall, we still really like this family-​owned hotel/​resort and will likely stay in the future, even with the slight disappointments. And, in all fairness, we probably could have just asked for additional kitchen utensils, etc. and had them provided. (We did, however, ask for a sponge and were told by housekeeping that they no longer provided them.) We will just add some more items to the «spring training packing list» for next year.
** Update: on the way out, one of the members of our party mentioned some of our concerns to the operations manager, who happened to be at the front desk, and she was very receptive and concerned about making our future stays as pleasant as possible. In short, she seemed to care. When we specifically mentioned the pool towel shortage, she said that the resort had in fact just purchased a whole new load of them, and that housekeeping had been finding that guests had been hoarding the towels in their rooms, creating the shortage at the pool. (My suggestion would be that each suite or room is issued either 2 or 4 towels, based on occupancy, and that guests are responsible for keeping track of their own towels.)
Anyway, we left on a positive note, and with the definite feeling that our concerns were heard.

It is NEVER ok for an employee to raise their voice and become aggressive with a customer. NEVER! I overpaid $ 240 to stay in a mediocre room at best. The drains wouldn’t drain, the room was more like a motel room. It was clean though so we chocked it up to spring training prices and got over it. This morning I asked for an extra half hour to check out and explained why. The older bald man (working the morning shift behind the desk who claims to be the owner) became unbelievably loud and aggressive attacking me yelling that he told me no and that was the answer. To the real owner of this hotel, you need to seriously get it together.

First, read the «not-​recommended» reviews. They are wholly accurate and fair. Whoever wrote that it’s only a half-​step up from a motel was being generous. Here’s a a quick list of the indignities you can expect:
1. A check-​in process which seemed too complicated for the front desk person to comprehend. I used Orbitz to book the room.
2. The practically non-​existent room service. The hours are listed on the BACK of the last page of the resort booklet and the front desk didn’t know the restaurant hours when I called.
3. Calls to the front desk, concierge, gym or room service went answered. I literally let the phone ring for more than 5 minutes when I called the front desk.
4. Wifi. Simply doesn’t work. It didn’t work for the four days of my stay.
5. Lack of customer service. The hotel left an attached bedroom open to my suite. I presumed it was part of the suite I ordered. I travel often for work and when I order a suite there is often a second room. When I called at work the next day I was told I had to return to the hotel and move my luggage and other item. I explained the error was theirs and I couldn’t leave to correct their problem. The management took it upon themselves to move my items without my permission.
6. From the outside the building the houses the gym gives the impression they have a large gym facility. I would say the gym is the best feature of the hotel but it’s not equivalent to a Golds gym or NY Sport and Athletic Club. It’s slightly better than a typical hotel gym.
Overall, if you’re considering staying here, keep looking.

This place is a dump. Not worth the $ 300 night. Only good thing about it is that it was close to Talking Sticks Stadium. I was fooled by a Hotel website to think it was a beautiful ⁴⁄₅ star hotel. Not the case.

2+ hours for the maintenance guy to show up and turn on the gas line. Still not here. It’s why we booked the room.
It’s got everything you need, but the service is lacking.
Being a facilities manager for a 5 star department store, this place is lacking in the customer service. It is our anniversary getaway and I am sorely disappointed.
I just need some needle nose pliers.

Really beautiful room and facilities. Stayed here when I came to Arizona for spring training games. My family loves the place. The restaurant is great. Wonderful service and food.

Very disappointing! No room cleaning for 2 out of the 6 days. Very noisy. I would not recommended nor stay here again. My husband and I returned one evening around 6:30pm and found the door to our room wide open and no one around! Next few days we found a note on the door that said that we had the do not dIstrub sign on which we did not and that our room was not cleaned (liars)!

We ended up staying here for spring training because there weren’t very many other options. It’s not really close to anything which is a bummer. The messed up on our reservation so we had a villa the first night, which was nice but definitely not worth whatever they charge for it. Both the villa and our suite were very very dark. Almost no natural light and every room except for the bathrooms is very dark — so dark it is hard to put on makeup, find things in your suitcase, etc. Maybe it was designed for vampires? Ha. The pool was okay but definitely a family hang out area. I don’t plan on ever coming back — there are way too many nicer hotels that are more convenient.

My family and I just became members at the Scottsdale Athletic Club and Resort… and I am NOT disappointed about it at all! What a great place. The work out facility is nice, well equipped, and quiet. No one to stare at you while you work out and no waiting for machines to free up. The facilities to shower and get ready after your workout are awesome! They provide you with hair styling products and everything just in case you forget to bring yours. My sister and my mom tried out the tennis courts, and said that they had a great time doing so. I cant wait to try one of their exercise classes!
The Resort side of this place is nothing short of beautiful. I had family in from out of town, and they got a suite for a few days. It was gorgeous! Complete witha kitchen, fireplace, TV area, bedroom and bathroom. The pool is also very nice, and you can even order food to the poolside tables.
Overall, we had a great experience at the Scottsdale Athletic Club and Resort, and I still have a lot of things to try-​out as a member. Looking forward to the next wine tasting :)

I got suckered into a reserving a room here based on a «5 star» rating from an internet website. I should’ve known better, especially when all my usual hotels in the Phoenix area were either booked, or had very few rooms left and hence very high rates. This place is only a half notch better than a motel. At least the rooms weren’t dirty — I think. It was late when I checked in so at that point I didn’t really care. The only upside is the use of the fitness facility and tennis courts, which is part of an adjacent and related fitness and tennis club. The fitness facility was certainly bigger and nicer than most hotel fitness facilities which are usually a converted guest room. However, if I lived in the area it wouldn’t be nice enough to attract me to join for an outside membership. Really can’t recommend staying at this place, unless you’re looking for a really cheap place with a decent gym. There are so many better choices for accomodations in the Phoenix metro area — either for business or leisure purposes.

Great location if you’re into golfing. Only downside is that it’s a little too far from the action of the city.