I had severe pain, kinks and stiffness around my head and neck and wanted to get help. The masseuse seemed like she was in a rush, did more of my back that what my trouble area was. During the massage the Pandora ads kept coming which was really annoying. Not only that I signed up for a 1 hr massage and I hardly got 40 mins. I later called in and told the receptionist the issue and see if she can fix this. She asked me to get another massage paying the full price. I asked her to talk to her manager and get back to me which has not been done yet. A very disappointing experience.
Esthetics By Faith G.
Place rating: 5 Scottsdale, AZ
I love Richie, been seeing him for 5 years and he is really amazing. So inexpensive also! Faith
Erik Z.
Place rating: 1 Denver, CO
The doctor is so rude, he made me feel so uncomfortable. I also have never met anyone who treats people so rudely in my life. I called later on in the day and the doctor picked up and he pretty much yelled at my on the phone and hung up. The other staff is not any better the receptionist has an attitude. I honestly felt like I was not wanted. I would not recommend to anybody. I will be looking for someone who knows how to treat people!
Deila M.
Place rating: 5 Scottsdale, AZ
The best. I’ve been a massage fanatic for about 20 years and for the price and professionalism Proformance is great. Started by trying it out with a Groupon nearly 2 years ago and have been getting the«package» deals for regular massages since then. Great staff, always helpful, and Richie is terrific, finds and works out the tension and knots. Feels so good and helps me stay pain free.
Liz S.
Place rating: 5 Scottsdale, AZ
Awesome experience! Will be back again for sure!
Scotts D.
Place rating: 2 Scottsdale, AZ
I used to go to Proformance when Bruce owned it– he was great– very friendly and customer-centric(actually knew his customers). The place is under new ownership as of approx 1.5 years ago– not the same attitude toward customers– very revenue driven– not friendly or loyal to long term customers. I used to be a weekly customer– they raised my rates +25% without personally telling me. Very poorly handled. The new owner is all about money. Some of the therapists are amazing– Richie is one of the best in the business ever– but serious flaws that stop anyone from having a relaxing experience: as others have noted, it’s attached to Gold’s Gym. When they built out the massage therapy rooms, they used NO sound proofing, so you hear EVERY conversation in the lobby, room next door, music blaring from the gym(all the time– it’s really bad), cabinet doors slamming, etc. Also, the staff and owner seem to not notice or care, so they hold conversations and you can hear every word from inside the therapy rooms. Also, each massage therapist uses their own sheets, so get ready for some funky old sheets(like cartoon sheets, etc), no central music system so you’re subject to their individual musical taste, and not a ton of customer service(if you’re used to customer service levels like at Massage Envy, you’ll be disappointed). Definitely not a spa like experience. For the price and lack of relaxation, go to Massage Envy or anywhere else.
Lana L.
Place rating: 5 Los Angeles, CA
Marie hurts but in a really good way. Definitely going to ask for her every time I’m in Scottsdale. Cheap, clean, awesome!
Brian O.
Place rating: 5 Phoenix, AZ
Fantastic place, with relaxing healing atmosphere. I purchased a groupon here for some massages and I’m glad I did. I divorced my previous spa and after using up my groupon i think I may doing a prepaid option. Yes, they have prepaid specials here so you can save some $$. Staff is wonderful, my massage therapist has been administering trigger point and doesn’t upsell me for it. I appreciate it in the age of never ending upsell. She also gives me after massage tips and is not afraid to apply some good pressure. This is an issue for us males, who encounter therapists afraid of pressure. I left sore after my first massage, but it was a good sore, and in combination with my physical therapist, I’m making slow but sure progress on my injury. Proformance is my first stop for my massage needs.
Cristie R.
Place rating: 5 Phoenix, AZ
This is a great place for both chiropractic work and therapeutic and massages. I’ve been going for 3+ years.
Tina T.
Place rating: 5 Philadelphia, PA
I was referred here by a co-worker that raved how Proformance uses my company’s insurance. I go to the Gold’s Gym next door but never knew what this place was about. I went in, scheduled an appt, was shown the facility and was explained how the process works with my insurance. My appt was a few days ago and I had an hour massage with Heather. She was extremely friendly and asked if I had any problems areas I’d like her to work on. My massage was great… I am still itching to go back for my next massage. I made sure to tip Heather but other than that, there was no out of money costs. If you have insurance that covers chiropractic services and massage therapy, it is definitely worth checking this place out!
Amy B.
Place rating: 5 Rochester, MI
I came here after winning a gift certificate from a Unilocal event not to long ago at the Breakfast Joynt. Things have been busy, and I finally got around to making an appointment. When I did call, the girl at the desk was warm and friendly. She gave me a few options on a few different days, and I settled in on Friday July 3rd for my appt. The place itself is attached to Golds Gym. It has its own enterance, but also has an enterance from the gym. FYI-If you have to go to the bathroom, you actually need to use the gyms restrooms and cut through the lockerroom to do so. After filling out paperwork, I got a tour of the place. Its warmly decorated and relaxing. Blues and browns, which was pleasing to my eyes. I got a tour of the place to! The girl at the reception desk was nice and very helpful. She showed me around and offered me some water. Eventually, Liz came out and told me she would be giving me a massage. She was really nice! She made me feel comfy right away. She did a brief consult, asking me where my problem areas were, and asked what kind of massage I wanted. Being that I am not fluid in massage speak, I told her that I didnt want to be broken in half and to just work out the knots. The massage itself was really relaxing. I tend to get a pinched nerve in my back and she worked on that for a while which helped a lot. Plus, working a desk job makes my back sore anyways. Came to find out Liz is a personal trainer as well! Yippie! Anyways, my massage was up and I left. I would return in a heartbeat. They told m that they have a thing for new members where massages are $ 40 for 40 days after your first massage. But, whats the price after that? I didnt look to hard, but I didnt see any prices on thier website about it, but I would come back here in a heartbeat. I really enjoyed my experience here! Thank you!
Gabi M.
Place rating: 4 Phoenix, AZ
Dr. Bruce Bedrick and his team are doing a great job with Village Health. I’ve been on several occasions and I’ve been impressed and more importantly, felt great after each visit! I initially went to Dr Bruce after several friends recommended him when I was having some excruciating pain in my foot and ankle. Since then, I’ve gone to see him for soft tissue work on my quad and IT band, pain in my neck/shoulder area, as well as just gone for deep tissue massage.(Jen is the only massage therapist I’ve been to, but she is amazing!) The team is really friendly and great about confirming appointments and getting you in when you need it. They will also work with your insurance if you’d like them to. Go see Dr. Bruce if you are considering a chiropractor… I haven’t seen him for Chronic Allergy Elimination but I know he handles that too. It’s a holistic approach to healing at Village Health… I wish I had the time to go more than I do, but I feel like every little bit counts. If you aren’t into chiropractors but just want a really great massage, go see Jen at Village Health too — and tell her i sent you :) To my knowledge, it’s only $ 40 for a 60 minute massage — such a deal!