I just made my fourth purchase here today. David Killingsworth is an amazing representative that Aspen Optical should be proud of. The entire staff is courteous and extremely helpful if there is even the slightest issue with your glasses. Thanks again!
Melissa M.
Place rating: 5 Durham, NC
Wonderful staff. These gentlemen are always friendly and willing to adjust my shades. Years after I purchased glasses, still honors repairs. Will always come here to add to our collection. Thanks!
John S.
Place rating: 1 Scottsdale, AZ
The most arrogant and unprofessional staff I’ve every seen. They have their rolls reversed. They believe since they work in a optical eyewear shop that sells $ 1400 glasses that the customers should be serving them. They are clueless what customer service is all about. I bought a pair of expensive frames and lenses. They messed up the order. Made me feel like not only was it my fault, but the glasses were fine. They were very difficult about refunding my money. Save your money and time shop somewhere else where they’re willing to go above and beyond to do whatever they must do to make the customer happy.
Jana S.
Place rating: 5 Chicago, IL
Love love love this place. Went in last night to have two pairs of my sunglasses adjusted. You know, how they get wobbly and slide off your nose? Well, Dawyne fixed both of my glasses while being super nice and friendly. Love the service. Now I can look at the ground again while walking without nearly having my sunglasses slide off my nose. :)