OfficeMax

Worst or actually no customer service. I walk in to find a desk calendar on Saturday afternoon. No customers in store but me and 4 staff members standing around the two that made eye contact diverted their gaze before i could ask a question definitely no greeting or welcome of any kind. On my way to Staples where i sort of knew i should go in the first place. Big box office supply consolidation please happen sooner!

I’ve printed here 4 times and only once did the print quality actually turn out good. Every other time I have to ask them to re print because the printer color is off or there is lines in the prints. The price is good, but it’s always a hue pain waiting around for the prints to come out not looking terrible.

Customer service here sucks! Horrible store. Go to a different one of you need something done right. The people behind the desk are slow and lazy like they are bothered to be working. They avoid contact with customers in line but slowly meander over because they know they have to not because they want to. Good luck getting anything done because they take so long that they have to turn away business.

This is my go-​to location for printing services and office supplies. I’ve had great service here. The only complaint I have is with the product selection — I couldn’t find the type of planner that I wanted at this store.

Manager (Tues. 10÷6÷15, pm) was completely professional and helpful. I’ve always known they have good products but, tonight, customer service was shown to be excellent.

Don’t ever go here for laminating! A small 22″ x 24″ poster cost $ 10.00.
The bored employee that did it didn’t even measure first and tried to charge even more.
Also there are NO TEACHER DISCOUNTS!!! Stay away from this place.

We had really great service at the Print Center. They removed the spine from our soft school books and spiral bound them for ease of use — for about $ 7! The guy at the counter was super friendly and did the job fast (within about 30 minutes), though we came in less than an hour before closing. He made great money-​saving suggestions for future visits, too.
The prices are just ok, like at any Office Max, and the selection is pretty decent. It’s full of all the usual office supplies. We got a few things we needed — colored pencils, rollerball pens, highlighters, etc. — with no trouble at all.

I went to look for a new 2015 calendar not too long ago. The store is a pretty good size and they have most of what you need. The reason I’m not giving a 5 star review is due to the lack of staff. I was wondering around the store for 10 – 15 minutes looking for someone to help me find the calendars and other supplies and no one was around to help. Besides that everything else was great. I will be coming back.

Worst customer service. They are so rude! I go there because it is right down the street from my work. The cashiers are not friendly, the staff is not helpful and if you go there within 30 minutes of closing, they are even more rude. If possible.

The printing center is pretty computer illiterate. I ended up having to take control of the computer myself because the dude (Ramon) had no idea how to adjust the size when printing a picture. THEY made a mistake when printing it the first time and made me pay for it. Very unhappy with their service and lack of knowledge in their jobs.

Do not use printing services. I had to explain what I wanted 3 separate times and the staff confirmed that they understand and have all the information needed each time. they still messed it up anyway! despite their mistake, the staff was still rude and ignorant. they seriously need some customer service training!

I work for a business that just opened a few months ago so I had A LOT of things to print. I priced shopped all around Scottsdale and office max was by far the cheapest, quickest and easiest to work with for all my printing jobs! Ex. I needed 150 folders with our logo printed on front and back every other company told me it would be at least 10 days and pretty pricy. Office max had them done for me the next morning and $ 1 less per folder than everywhere else.
I don’t even bother price shopping anymore I go straight here! Thanks for all your help!

I came here in a bind to buy a hard drive for a customer, who I had on the phone with me. They have tickets on the store floor instead of actually stocking the hard drives. There were several tickets for the drive I needed, I confirmed the higher price to my customer, then brought the ticket to checkout (500gb laptop drive). After several minutes of waiting I was told they didn’t have the item, but had a 32 or 64gig drive (useless to me). Why are there tickets still on the floor for items out of stock? I drove out of my way to Fry’s electronics, and got a drive for literally half the price as this Office Max wanted for it. This play may be fine for office supplies, but avoid for electronics.

I just want to say how wonderful Marla, the manager is! I went in looking for something to carry «my own bank» in when I was a waitress, that was different from everyone elses’ to avoid confusion between the other staff. Marla was happy to help, and even called her friend, who was a server, to help me out. She helped me find exactly what I needed! It is very rare that I see customer service that goes above and beyond, and exceeds customer’s expectations! She was so friendly, and even asked about the food we served at the restaurant I worked for. Not only does she get the job done, but she is a wonderful person as well. Five stars. Whoo hoo!

I ordered biz cards from here thinking the total was going to be $ 140. When I was called to be asked for approval for a $ 40 art fee, thought I should double check with them again what my total would be. They told me $ 240. I cancelled the order. I ordered some simple ¼ page cards to be cut by them for $ 2.00 cut fee and .25¢ per page copy @ 50 copies. when I went to pick up the order I was expecting to pay about $ 15 total. They told me I owed them $ 40. I will never set foot in this OfficeMax again. I thought I would get service like I got in the Minneapolis OfficeMax which was always great. What rude experience this has been for me in Scottsdale.

Helped my department at work a lot and mostly from out of state via email and phone. Ordered some foam core posters and custom size print pieces.
When we physically got to Arizona to pick up our order, the only snag was they lost my work order and it took quite some time looking for it when I was in a hurry to get to a work conference that we needed the posters for.

I have taken advantage of this here print center at the olé Officemax quite a bit. So I reckon I should write a few kind words about their establishment.
Heres the deal. Home printers, more or less, suck pack mule marbles. And in this digital media format day, having a physical picture that is not projected on a monitor is as rare as (insert your own analogy here). So when i need to turn one of my captured digital images into ink on paper, I go to the aforementioned buisness and they are more then happy to accomodate my needs. Never costs more then the change in my drink holders, and they even have these slicing tools to use to crop your paper after the image gets branded unto her.
My only complaint about this place is that a couple of instances I have went there to have them print out some large projects of mine and their printer they use to accomplish these big tasks is out of order. This has been on more then one occasion. That made me a bit perturbed, but was soon over it cause being butthurt over stuff is lame and not my thing.

Slowest office max ever. the employies didnt even know how to work the equipment for department they worked in plus i felt like i was being stereotyped like i was gonna steal something. every 3 seconds i was asked if i needed help. i appreciate the thought of customer but really.

The Office Max in South Scottsdale get’s the job done. They have a good selection of office products.

Recently remodeled and better organized. Four stars for the associate who helped in selecting a wireless printer and explaining the features. Two stars for her manager who tried to add on an unnecessary cable and three year service plan with «geekie» support.
The extras would have nearly doubled the sale price. In the end It just wasn’t that difficult to get the printer setup and working wirelessly.