Joy Estes – State Farm Insurance

Joy and her staff are amazing!!! She helped us with our homeowners policy when we bought our house two years ago. When we had a burst pipe that flooded our house, she helped us through the whole process to get all the repairs completed and paid for as quickly as possible. As frustrating as the month-​long renovation was, it was so great to know that Joy had our back. THANK YOU THANK YOU!!!

The best moving experience! We just moved from Chicago to Phoenix and have been State Farm customers all our lives. We originally contacted a different agent to transfer our accounts and didn’t appreciate the lack of excitement for our business. Quickly, we Googled other agents and called Joy’s office. Laurie Barbash fortunately took our call and she WOW’d us immediately. She was caring, concerned, and eager to get to know us in the first few minutes of our call. She made us feel so welcome and she was truly happy to bring us on board! Not only was she extremely helpful in completing all the paperwork for our transfer of policies (and we have a lot of them!), but she reviewed our policies with us to assure us everything was accurate for our current needs. Some things changed for the better! Thank you so much Joy for employing such a detail customer focused person like Laurie in your business! If nothing else, you GOTTA go see the office… I could get lost in there all day long! If you have new insurance needs, changing needs, or just want to have your stuff reviewed… these guys are the BEST! Thank you for welcoming us to the valley!

I cannot say how much Joy means to our family. She actually came you to my home for two hours to clean up a disaster. By herself! She is my girl! Can do !

Decided to get some infomation on a life insurance policy and was referred here. First thing that I noticed was the fun atmosphere and the great customer service. Got some great infomation and decided to do my life policy through them. Amazing overall experience!

Outstanding, amazing always excellent customer service! I am so glad I found them and started doing business with them. Joy, you and your team are exceptional thank you for all that you do!

After spending hours on the phone with an automated representative from «another» insurance company, I decide to talk to a real person and went to Joy Estes’ State Farm location, which was a great decision. The information was communicated clearly and with a smile. I feel confident in the policies I was recommend and decided on. Thank you, Joy (and a special shout-​out to Kasey Estes who helped as well:)!

Wonderful customer service… Joy’s staff really goes the extra mile! Have all my business with State Farm and am very pleased with my experience!

Joy and her staff are very professional and so helpful. Anytime there is a question they are eager to help. I highly recommend Joy Estes and her team to all of my friends and family for their insurance needs.

Signing up with State Farm, I was a bit skeptical that saving money was a possible. After being with Geico for so long and actually taking a penalty, a bump my monthly insurance cost. I decided to look elsewhere for a better rate and service.
At this time and junction in my life I reached out to a newly acquired friend, Kasey Estes, a team member of Joy Estes State Farmer crew insisted that I should drop them a line and run some quotes.
What impressed me more than receiving a better, less costly, monthly premium, was the outstanding level of customer service and over a abundance of attention you get from Joy, Kasey and the rest of the State Farm Crew. In a world where going the extra mile and getting the personal touch fades as society be comes engrossed with technology and were the art of communicating on the phone is passé. Joy and Company make you feel wanted and apart of their family.

Joy is a great agent!

I’ve had State Farm off and on for the past 13 years and I have to be honest, after trying out different companies, the customer service just does not compare. State Farm, especially Joy Estes’ office is prompt in regards to response time, competitively priced and far more enjoyable to deal with than any other company. I would choose them over every other company without question and I recommend them to all of my family and friends.