Fry’s & Fry’s Marketplace

Trevor Trevor Trevor Trevor Trevor…
This is a good 5 star review :)
I have to make this review longer so there it is, a good review. And you’re name mentioned 5x

This is a good Frys if you want to get in and out. You definitely don’t want to come here if you want a selection of pretty much anything though… its a nice store just too small. I just go to safe way or the other Frys on Thomas and 44^st instead.

Went into the store to get some ice cream on this hot Wednesday and as I was leaving our cashier, John on lane 6, was so full of life and energy!!! I’ve never met one of your employees with a more glowing and fun attitude! Thanks for adding an extra smile to my day! #yougojohnonlane6

Ordinarily I would give this neighborhood store a high mark but today I met the weak link in the chain and she is a manager. I selected six 12 packs of soda on sale for 3 for $ 9. When I went to check out, 3 came up on the sale price and 3 were at full price. The manager on duty, Gloria, first asked if I had picked the wrong soda. Then she examined the 50′ long aisle and found 3 cards at one end of the aisle (not where all the 3 for 9 signs were posted) that said with additional $ 25 purchase. I showed her the tag under each and every 12 pack that simply said, 3 for $ 9 «When 3 or more are purchased in a single transaction». She said «Mmmmm, I wonder why it doesn’t say anything about the $ 25.» I asked how anyone would know about the condition when the cards were nowhere near the products advertised. She said «Mmmmm, I wonder why they are down there». She offered to let me have the 3 for $ 9 that the cash registered had already authorized and when I asked why not all 6, she copped an attitude, walked around the other side of the aisle back to her office. I asked for the name of her superior and she said her boss was gone. I had to ask a cashier for the name of the general manager, Warlito and the assistant manager, Gayla. I am hoping they will help Gloria with her customer relation skills. It takes a lot to attract a customer, it takes a lot to keep a customer, it doesn’t take much to lose a customer, especially when there is an Albertsons and Safeway within 3 miles in either direction. PS went to Safeway and purchased the same products 4 for $ 12, no additional requirement. Thanks Safeway!

This location is a hidden gem. I enjoy it because even during their busiest moments the store does not feel overcrowded. This is a smaller location than other Fry’s Food Stores though so they do not have a great selection of specialty cheeses.

It is a Frys supermarket so you know what you get.
I am just disappointed that the fruits and vegetables section is very poor and limited.
Over than that you get what you see !!