I love this location! Terri & the crew take great care of my fiancé & I along with our dog Jackson! Jaxy loves his doggie bagels & Welove out spinach & bacon bagel! I love the fact that they take the time to remember us and make us feel special! They know my order and it’s always made to perfection! *****
Brad H.
Place rating: 5 Mesa, AZ
Although the food is the same at all these locations, the staff here is far more friendly than any other location I’ve been to. They remember my name and my usual preferences all the time. The food is always good and I can’t find a better jalapeño cream cheese anywhere.
Alexis R.
Place rating: 5 Los Angeles, CA
Friendliest staff ever! I’m only in the area for a brief amount of time, but have to say how quick, efficient, and nice everyone was! Really appreciate the warm welcomes and friendly smiles!
Tracy M.
Place rating: 1 Phoenix, AZ
I don’t usually go to this location but I was in the area today so I stopped. I can say now I won’t be going back again. The people making the food behind the counter were throwing bagels to each other, toss the eggs and bacon on to the bagels, one guy even stopped making sandwiches several times to adjust his hat, wipe his face with his hands and then Ruffles his hair. Then he went right back to making sandwiches without washing hands eww. I didn’t eat the sandwich they made I threw it away. If you eat here just watch the way the prepare your food
Brie M.
Place rating: 5 Phoenix, AZ
Smiling employees, great food and quick service. I will be back to this location forsure!
Jonathan H.
Place rating: 5 Scottsdale, AZ
I always order my food before I pick it up. The times I don’t I watch them make the food fresh. Taste great, have healthy options, and the employees are good people. Definitely recommend.
Katie W.
Place rating: 5 Downtown, Los Angeles, CA
This has become my corner bagel shop, have always been a fan of Einsteins and this location is on point every time. Extra special shoutout to Richard for making us feel special every time. Customer service is innate for him an we appreciate him going above and beyond!
Kaye T.
Place rating: 2 Colorado Springs, CO
The sandwich I order is really good but 75% of the time they make it wrong, which is frustrating. Sometimes I go in and order a sandwhich and they act like Im speaking another language and say«we dont have that sandwhich» and I turn to the menu and have to point it out. Which is ironic since its called einsteins. The food is good but they really need to train thee people better, and have a better system for food pickup since you have to wait awkwardly at the drink area. Its a bummer because I always want to go there but then I have to worry about getting the right order…
Thomas H.
Place rating: 2 Scottsdale, AZ
Typical Einstein Bagel place — but with ruder people. Actually heard an employee mutter«F&$#» when a customer came in through the door. Obviously, customers are disruptive to her texting. It’s out of my way — so definitely won’t make a trip back there. Many other bagel places with better bagels and friendlier servers.
Elaine V.
Place rating: 5 Scottsdale, AZ
If you want a nice regular cup of dark coffee they have it! Half and half is always full! My hubby loves their breakfast turkey sausage sandwiches!
Blake S.
Place rating: 5 Scottsdale, AZ
This is my favorite breakfast place! Ever time I stop in, everyone is soooo nice. They know my name and do everything with a smile! It’s the best bagels I’ve ever had! I’ll see you soon Einstein Bros!
Nicole D.
Place rating: 1 Cave Creek, AZ
Vanessa is RUDE. Every time I go into this particular store, he is always somewhat socially awkward but this time he was just flat out rude. Not only to me but to another woman who was in line. I ordered a drink and 5 people behind me got their drink before I finally said something. Vanessa said«I called your name» and handed me a drink that was not even close to what I ordered. When I told him what I ordered he started to huff and puff like I was an inconvenience to him. When he was done making my drink he slammed it on the counter without saying a word. A lady who was in line witnessed his behavior and was also in total shock. When this other woman went to pay she had a few questions about pricing and Vanessa’s response was«all the prices are on the menu, I don’t know why you’re asking so many questions.» I’m sorry… WHAT?! He WORKS here. That is his job! I heard multiple people say that they would not be returning to this location because of Vanessa and his service. Needless to say, I won’t be either and I’ll be sure to tell everyone I know also.
Kate B.
Place rating: 3 Scottsdale, AZ
I’ve been coming here for the past year or so probably 1 – 2 times during the work week to get a quick bagel and coffee on my way to the office. The location is super convenient for me, but lately I’ve found that their process could be MUCH more efficient. You order at one place, pay at another, then everyone waits in a really awkward herd by the counter for their order. I feel like I’m ALWAYS in the way of the coffee/drink station. It’s just poor planning. The 3 stars are for their sundried tomato cream cheese(yum) and good coffee. Also the service is always friendly.
Mary N.
Place rating: 5 Scottsdale, AZ
This Einstein’s gets a 5 for take out service. I always order 4 – 5 dozen sliced bagels with very specific flavors to pick up around 7:30. Every time they have been ready; Terri is especially helpful, always asking if I need plates for the group and having the napkins and knives already in the bag. They are always friendly.
Lucas H.
Place rating: 3 Portland, OR
It’s about like all of the other Einstein Bros Bagels you’ve ever been to.
Gregory C.
Place rating: 4 Scottsdale, AZ
Bagels are always good. The nova lox bagel was on point. The low cal egg white sandwich was fine but not remarkable. Nice casual way to spend a Sunday morning chilling with the family.
Erin M.
Place rating: 2 Scottsdale, AZ
This place is pretty much an abortion. I’ve been here twice now, once for a quick coffee stop(mediocre coffee), once for lunch today. What’s up with them basically whispering your name when your order is ready? The highlight of my meal(which was actually made correctly, but I had to confirm that my order had chips… they were about to let me pay almost $ 9 for a veggie sandwich and not take a side) was watching a guy stroke out on a manger after basically everything in his order was wrong. Word to the wise, you have to know the menu and pricing system better than the staff here.
Cheryl C.
Place rating: 2 Phoenix, AZ
They get a two for being open crazy early(5:00am) when I need breakfast on the way to work. But at that hour the staff always has music to their taste playing loud enough in the house to be heard on the back. The woman at the counter screamed three greetings to me as I approached the counter, none of which I could hear over the pop song on loudspeaker. Had to yell my order to be understood. Then had to wait getting a headache from the loud music while the counter help screeched three times for a cashier as she threw my order together so sloppily it was totally unappealing. Not a pleasant experience at all.
Stevie N.
Place rating: 1 Southeast, Las Vegas, NV
I haven’t been to this location in awhile and I was appalled at the state it is in! The bathroom looked like a truck stop. The floors and tables were filthy. Even the prep area was an unorganized disaster! I mentioned to the manager about the state of the restroom and he didn’t even apologize, he only half-heartedly offered to take a look himself, as if I was pulling his leg or something!
Masha Z.
Place rating: 3 Chandler, AZ
Got a big order for a group, ordered it at 8am. They said they wouldn’t be ready until 1pm, but called us at 11:30 and told us to come to pick up. Not a great judge of time, apparently, but thats fine. On the website, my Lox + Cream cheese should have had sprouts, cream cheese, tomatos, cucumbers, capers and a pickle, but my sandwich was missing the sprouts, the cucumbers, and the pickle. This made me sad, because I love pickles. So, not sure what’s going on here, but this was the case for all of the lox orders — if you are going to provide a description on the website for what we can order, please abide by it. Otherwise, the sandwich was tasty and the service was fast because they were empty when we got there.