Capriotti’s Sandwich Shop

Very unsanitary — I would not recommend at all!
We were shopping in downtown Scottsdale — saw the sign «Best Sandwiches in America» with reviews on Zagat and decided to try.
The sandwiches are ok but the biggest problem was that the place was just FILTHY! It felt like the owners have completely abandoned their restaurant.
After we ordered our sandwiches and were waiting to be called — we sat watching an employee throwing bags of ice on the absolutely disgusting floor over and over and over and over again — to break up the ice — and then pouring the bag into the ice machine. Really gross! Those bags are not tear proof. They get little holes in the bag from the ice when you do that. And then — when they poured the bag into the machine the bags were going into the machine. It was really very unsanitary! And the employee seemed really angry — pushing and slamming chairs. It was uncomfortable.
There were crumbs and pieces of food all over the tables and on the floors. The tables and floors felt sticky and grimey. Nothing had been cleaned, swept, etc. We had to wipe down a table and the chairs — to sit and eat.
I asked for something to wrap the rest of my sandwich up, I was handed paper with sauce and pieces of meat stuck to it. At that point, I didn’t even want the rest of my sandwich. It felt like the type of place where — if an employee dropped a piece of bread or meat on the floor — they wouldn’t think anything of still using it on a customer’s sandwich.
It’s a shame, we really wanted to like this place.

Love love this place. No wonder why its voted the «Best Sandwich Shop «in the world… Or something like that… You wont be disappointed!

Awesome sandwiches!

Big old turkey bone in my turkey sub ! Gross and almost chipped a tooth

Can’t stop thinking of cap Loovvvvvve the capastrami more than life!!! The dressing and slaw combo is freakin heaven. I could eat 5 a day!!#

We stopped in for sandwiches this weekend and couldn’t have been happier with our choices. I tried the Bobbie with no mayo — felt like Thanksgiving all over again — with a side of chicken noodle soup and my husband had the cheesesteak and a fresh chocolate chip cookie. The staff was really welcoming and fun and the food was good. I can only imagine what this place is like at 3am on a weekend!

Check out the photo posted of medium sized black hairs on or in my sandwich. There were so many hairs that it seems like I purchased a side of hair for 75 cents. It was a woman named Andrea who made my sandwich on a call-​in order. She called me «hun» on the phone and seemed surprised that I could make it there despite the streets being closed down for festival. The first half of sandwich did have a black hair also, but thought it was an external hair. The second half there was another of these hairs and it was off to the trash for this disgusting sandwich. I have done decent on hair in food over years, but this experience tops all records. farewell to another lousy sandwich shop and watch out for Andrea who needs a hairnet for Christmas.

Love Cap’s but this outlet is incredibly full of attitude & not the good kind. Extremely unprofessional staff, place is in disarray & not cared for. Will not return to this location, which I walk by often when staying at the Saguaro.

Capriotti’s has screwed up my orders multiple times. I left a tip here a long time ago that said «Count the number of items in your bag before you leave» and this is a more useful tip than you know. I’ve run into this issue MULTIPLE times. Not just getting the wrong order but getting less subs than what I paid for. Suck.
Love the food. The novelty wears off after a while. Chicken cheesesteaks are my personal fave.
Oh, and parking is terrible in this tiny little lot. If you are able to park here, you’ll likely have a difficult time getting in and out!

I’ve been eating Capriotti’s Sandwiches for years! First got turned on to them in Vegas back in the 90’s. The Cheese Steak is Steller as are pretty much everything else on the menu. I love the Bobbie and have found it to be actually better after it’s taken home and refrigerated. I always get it with cranberry sauce on the side! The Old Town Scottsdale location is consistently good, quick, friendly efficient, and of course extremely excellent Sandwiches!

It touts to have the best sandwich. IN THE WORLD. That’s right at the entry, and it points to the Gobbie as being the cataclysmic end to sandwiches.
Okay, they didn’t deliver. Simple as that.
Being in the middle of Old Town Scottsdale, there’s a ton of food options here. This sandwich is on par with Jimmy John’s, and dare I say that the Jimmy John’s Beach Club is even better. They’re across the street. Dry turkey, basic stuffing… Go elsewhere.
BUT the good part about this place is the Shake Shack right next door. Give that place a try. It was good.

I have been to a Capriotti’s in Maryland previously and had much higher expectations than today’s reality. We had a build-​your-​own turkey sandwich that was just flat on flavor all around. The chicken noodle soup was so-​so. The place was a little dicey. Just a general disappointment. You could do much better.

Got their famous, the bobbie sandwich. Homemade turkey, cranberry sauce, homemade stuffing and mayo. Very unique and good. Like their roast beef sandwiches better. Very good sandwich shop.

Fantastic sandwich shop in the heart of Old Town. Super tasty selection. Fresh ingredients. Friendly workers.
Parking can be a challenge at times and seating is limited. We usually try to grab a table outside.
Each time we visit Old Town we eat at Capriotti’s. It’s on our «must stop» list. Located right next to the great shopping area, it’s in a prime location and offers sensational sandwiches.
Enjoy!

I ordered «The Bobbie» (Turkey, cranberry sauce, stuffing, and mayo). by phone and then picked it up. Parking was impossible, but I finally found a space nearby. My sandwich was ready and there was no delay in picking it up and returning home to eat it. It was just a tad dry, but otherwise tasty.
I’d like to go back to try the Italian next time.

Mediocre sandwiches, lame service, dirty restaurant.
It is hard enough as it is to find parking and get a decent table in an Old Town restaurant. I stopped in here because they didn’t seem to busy and a cold sandwich sounded good. When I walked in I was the 3^rd person in line and the gal taking orders started to get anxious with the older gentleman ordering. By the time I got to the counter there was about 4 people behind me. She was still very nice taking my order but very rushed.
About 10 – 15 mins after placing my order the rude guy making the sandwiches yelled my name and basically tossed my sandwich tray on the counter in my general direction. Uhhhh… rude.
The seating area itself was cramped for space (which is fine) but the tables were all sticky and had garbage littered all over the place. After seeing that I was turned off at the idea of eating there. I went back up to Mr. Sandwich thrower and asked for a to-​go bag. He rolled his eyes at me and handed me a brown bag. Wow. I am so sorry to inconvenience you, jerk face.
I won’t be back. Ill just go to a Subway. At least they serve a crap sandwich with a smile and hold the attitude!

Meh. I’m not sure if I just didn’t get the right sub or??? It wasn’t anywhere CLOSE to what I thought it would be.
I got the thanksgiving sandwich (or whatever it’s actually called). It was bland and dry… nothing to go nuts about by any means. Sigh … And I had heard so many great things. Pretty disappointing actually. :-/

Their meatball sub was average. Their cheese steak isnt bad, id eat that again at a different location. So why the low rating? Well, this place is filthy. They dont clean their tables. I saw a guy that worked their, walk around to push chairs in, but didnt clean anything off tables except for a napkin. Floors were just as dirty. On top of that, they have a blue light right above the coffee maker that has a lot of dead bugs on it.

We had lunch here and the following items are as follows.
⁶⁄₁₀ cran slam: dry meat, low flavor, small portion of cran, very nice bread, iceberg lettuce brings no flavor but a small crunch.
⁸⁄₁₀ meatball: your basic meatball sub. Doesn’t standout.
I would not recommend this place if you know how to make a sandwich. Save the time and money and do it yourself. This place shouldn’t be allowed to claim «best sandwich». Theres nothing I recall other than simple sandwichea and poor service.

Those that are my Unilocal friends know my addiction to Caps by my check-​ins via the Unilocal App. LOL
Haven’t tried any other sandwich but the cheese steak. Why? Cause the cheese steak is that awesome! Get it with hot pepper, sweet pepper, and mushrooms ($ 1 extra for shrooms) — you wont be sorry! :)
If you haven’t signed up for the Caps104 text (Text CAPS104 to 25 328), and you are a patron of Caps, well then I shake my head at you! You’re missing out on tasty offers! :)