Lamberts Mill Village

I have been living at Lamberts Mill Village for four years. The Valerie and the staff at Lamberts Mill leasing office is friendly and personable. The apartments are spacious and quiet. The apartments have central air, large rooms and washer/​dryer in unit. You get a lot of space for your money! Maintenance is also reliable and prompt. This Sunday the air conditioning in my apartment stopped working. I completed a maintenance request online and I received a phone call from the office 30 minutes later from the rental office. Shortly after, the air was fixed and my apartment was cool! In the winter, the walkways are quickly cleared from snow and the roads are plowed. As long as the main roads outside the complex are cleared, Lamberts Mill Village makes sure that you can always get to work the morning after a snow storm.

Do NOT rent here, or from ANY other Garden Homes Communities properties. These people are, BAR NONE the worst management company I have EVER dealt with. Highlights from the near eight years I have lived here: Heat would go out regularly if it got too windy during the winter. I was told this was normal. I would wake up and it would be below 50 degrees sometimes in my apartment in December and January before someone would come out to fix the heat. Earlier this year, they FINALLY replaced my furnace. Never had a problem with the heat again ONCE for the rest of the winter. Amazing. They neglected to tell me that when they changed the furnace, it discharged all of the freon coolant from the compressor for the air conditioning unit. So, here it is, April 18^th, 2015, 8:36pm at night and it is 81 degrees in my apartment because the air conditioning is not working, and they are telling me that they cannot get anyone out here for a few days. Funny, if I look online, there are plenty of places that have ²⁴⁄₇ emergency service, but for $ 1400 a month +, and a long time resident, they cannot get anyone here for several days. Other highlights: Lamberts Mill Village is right on top of the cargo train tracks. Do not let anyone tell you that you won’t hear the train. You will. I promise you. You will hear the train, and you will FEEL the train. Yes, it runs at night as well. Invest in a DVR because you will have to pause live TV anytime the train passes by because the train will drown out your TV. Don’t worry about the no pets policy. No one else seems to observe it. I have seen countless residents with dogs walking them around freely, not a care in the world about getting caught. It is in your lease that pets are not allowed. They’re clearly very strict on enforcing the rules equally, across the board. Count on your rent going up at least $ 50 every year, without fail, no matter what the circumstances or the conditions of the economy. If you are so much as a day past the grace period on your rent, you will be charged a late fee. Funny how they can take days and weeks to complete maintenance requests, but they will penalize YOU like clock work if you don’t get your rent in on time. The pool… ah, the lovely pool. It is open for maybe two months out of the entire year. Maybe. Even during the hottest days of the summer, it is frequently closed because they either don’t have a lifeguard on duty (Why? Because they’re cheap.), or because it is being treated… again. That water is «supposedly» treated so frequently you should be able to drink it. I could go on, but hopefully, you get the picture by now. DO NOT RENT FROM GARDEN HOMES COMMUNITIES, and ESPECIALLY LAMBERTS MILL VILLAGE. The staff, the management, the maintenance people… completely incompetent and laccking compassion.