Hampton Inn & Suites

We came after checkin time after an 8 hour drive and were told our room wasn’t ready even though we had a reservation. We waited about half an hour then were told that the 3^rd party vendor we used to book with hadn’t paid them so we continued to wait. I was quite irritated. Finally they gave us our room key. The king size bed was horrible and rock hard. The couch was more comfortable than the bed. We actually cut our trip a day short because neither of us got good sleep while here. The breakfast was gross and nothing was ever fully stocked. They weren’t prepared for the amount of guests. When I talked to the front desk about my concerns he gave me an IHOP gift card. So much for a 100% satisfaction guarantee. Would not recommend this hotel to anyone.

This Hotel was very clean from the parking lot to the rooms. Rates were the best value dollar for dollar I had seen in some time.

My stay at the Hampton was ok… never stayed at the Hampton before… got a package deal flight car and hotel cheaper :-)
The hotel is fairly clean the wallpaper on the walls are peeling apart pretty bad but eh whatever…
The room is pretty spacious and clean… the only thing I didn’t really trust was the carpets… I would walk around barefoot in my room and my feet would be filthy… so socks on!
The breakfast I was pretty grossed out tbh… they had cereals hot n cold… fruit and waffles… the buffet part… just really smelly and gross… eggs smelled like reheated scrambled condesatation eww…
The coffee was god awful really bad water down old burnt coffee… they don’t change them out often so just be aware
The staff could be a lil more friendly and day hello when ppl walk by or have a nice day… wasn’t terrible but could be improved.
Check in was a hassle… im pretty patient I was asked to come back at a later time… so got something to eat and hung out cane back five hours later and my room was still not ready :-(so had to wait and the lady tried to find a room for me… I was thinking ummm I reserved this room a week ago lol… oh well I finally checked in ate twice coming back around 5pm
Would I stay here again? Maybe as a last resort

Good location for me, clean hotel, rooms, good and well lit parking, lots of restaurants around the area. The morning breakfast is not really that great, unless you don’t have time to go somewhere else it would do. But you’ll do better by going to a nearby restaurant. The coffee is free and plentiful and comes with different brews.

THE HOTEL:
My husband and I flew into San Antonio for his paternal family reunion. The hotel was nice, well kept and clean. Beds were very comfortable and pillows were down feathered. My personal favorite is the waffle woven extra blanket located in the closet. All Hampton Inns have this blanket and I always use it when I stay. The staff were friendly and informative. Parking was easy and free of charge. Near the elevators are brochures to all of the tourist attractions in San Antonio so no need to worry about where to go.
LOCATION:
The location of the hotel is about 15 miles north of the San Antonio Airport., however the Riverwalk/​Alamo is a straight shot down I-​35 South and easy to get to without hassle. There are a ton of stores and fast food eateries in direct vacinity of the hotel that make up for distance if you need to handle your business or pick up a few items: Walmart, Jack In The Box, Sonic, H.E.B (Its a grocery Store), Nail Shops etc. The hotel is basically in the perfect location albeit it’s in a suburb of san Antonio.
WHY NOT 5 STARS?
We have no complaints. I only gave it 4 out of 5 stars because the breakfast could be a little bit better with more meat items and real scrambled eggs. But hey it’s free so I won’t complain too much.
Bottom line, this is a great Hampton Inn and yes we woill be staying here again for next year’s family reunion.

This is one of my favorite Hampton Inns. The staff is extra friendly and accommodating. I am in the area often and usually stay at this hotel. The location is conveniently located between San Antonio and New Braunfels and normally is priced better than the Hampton Inns in those cities.

So I’m writing this on behalf of my friend that stayed here, but she’s not a Unilocaler. On a last minute change of plans she needed a place to stay quick. She called and they were very courteous and more than happy to get her a room for the night. Upon arrival, we encountered our friendly desk clerk who gave my friend a queen suite for a reasonable amount. In fact, like a previous comment I think it was for a std. room rate. But don’t quote me on it. It was very spacious and pretty.
My friend stated that the breakfast was very nice. They had a good selection other than the usual bear claws and bagels, lots of other choices. She also stated the coffee is very good, which coming from someone who brings their own coffee that’s a plus.
So if you’re in this area, it seems like Hampton Inn & Suites does a good job and also, it’s a fairly brand new hotel. Located right across from the Forum for all those tourists who need last minute things.

As expected… The front desk clerk was comfortably friendly and the place was clean.

I showed up approx. 20:00 hrs on ¹¹⁄₁₂ without a reservation and overheard the manager telling the folks immediately ahead of me that they were sold out. I was disappointed to say the least… it was getting late and I just needed rest… The manager says «how may I help you?» to my glazed over eyes sporting a nice ten mile stare. I said I’d like a room for the evening and i was embarrassed to admit but I overheard you say that the folks ahead of me got the last room. Well they did get the last «standard» room but I do have a double queen suite left… I asked what the rate would be on that room. The manager says that under the circumstances they would be happy to rent me the room for the price of their least expensive standard! And to top it off — the free breakfast the next morning was just awesome!
Clean, professional and generous when they didn’t have to be. 5 stars.

Great stay :) we stayed here for a week while hubby did some work and a mini vacation. We had first made reservations next door but they had over booked and did not have suite to upgrade too. A standard room no fridge for a week. ummm no lol. I did not find them all that friendly either. Hubby went next door and 10 mins later we had a suite with a fridge for not much more then we were paying before. Breakfast was pretty good every day. Was kept full and clean. We were right by the door to the pool so I thought eee gods I am going to be listening to that door slam all day. Nope was the quietest hotel I have ever stayed in. If you get food from that Taco Cabana right across the street thou be sure to ask for plates and forks in your to go order they are not smart enough to put them in then treat you like your the dumb one for not asking for them. One thing I did not like we did not have Wi-​Fi in our room. We could plug into it but no wireless which I found really strange.

Awesome breakfast! Everything else is very nice too. Comfortable. Close to restaurants and tons of other stuff.