Maddalone & Associates Inc

It’s upsetting that I even have to give these guys one star.
Property owners: DO NOT HIRE MADDALONE!
After calling several property management companies, I decided to go with Maddalone. Their salesman, Seth Meltzer, is a great salesman for an awful management company. Long story short, their fumbling of my duplex forced me to sell it. I handed them my property after five years of very profitable, successful long distance managing. They had to handle an eviction when I handed them the keys (bad tenants were why I handed the house over to them). It took them about a month to get the tenants to leave, and they didn’t bother to be there to personally when the tenants left. They left the front door open on the way out on a 15 °F night in January. The tenants next door saw the issue and even informed Maddalone. Seth told them to turn up the heat and WALK AWAY… they once again didn’t even bother to go check on my property.
Surprise, surprise, the pipes burst and flooded the duplex. They contracted themselves to do the repairs (of which they made over $ 20k from the insurance company… hmmm…) that took them over three months to complete. BUT WAIT! They didn’t complete the repairs, in fact, instead of replacing the ceramic tile downstairs, they glued vinyl flooring over the tile, ruining the tile underneath. I fired them after they couldn’t put acceptable tenants in the house after two months (I wanted a year lease, they relentlessly pushed a six month lease for a group of college aged kids to move in) When I told them to fix the ruined tile, arrogant Mr. Chris Maddalone offered me $ 250 to stop bothering them… after ruining thousands of dollars of tile. When I told them that wasn’t acceptable, Chris pretty much just laughed at me. The guy is a snake of the WORST variety.
I was lucky enough to have attentive tenants next door that would let me know when Maddalone was neglecting my property. They were actually showing the property without touching the lawn or without cleaning up the interior. I handed them the property with maybe a month of work to be done, and it sat vacant for six months. I handed them well over $ 30k, and they made me zero dollars.
Their management fees end up taking about 18% of your collected rent between the fees and the commission they charge for finding tenants. That’s before any extra repairs or anything, so keep that in mind. They’re the most expensive mistake you could make, trust me. My investment is gone now because of them, they’ll ruin yours too.

Do not hire this company. We hired them to manage our property and they did next to nothing for us. They paid our bills for us and that was it. No guidance, no visiting the property to check up, no negotiating better pricing on services we purchase. There were a few nice employees but on the whole the company felt like a sham. They made us feel like we were a burden because they were so busy. Do yourself a favor, call Diamond Realty Management instead.

Maddalone and Assoc. took over my building after the former management was fired. At the time the building had leaks that became horribly unmanageable and made life a living hell. Maddalone swore they were going to fix them, but never officially did, the ceiling continued to leak in my bedroom and the kitchen up until we moved out. In the backyard, the fence was rotting on the posts and kids were tearing it apart. Management did nothing.
We were also told we would receive our deposit at the end of the month (30 days). We left the apartment in good condition and as clean as possible. 30 days later, no deposit. I was then told «end of the week» then «two days» and finally I threatened to take them to court in order to get our deposit. It was $ 30 short from when we paid an increase in the deposit to match the rent increase.