Clark Moving & Storage Of Albany

Although I didn’t actually use this company for my move, my experience with them warranted a review.
I obtained 3 estimates from companies in the Albany area. Clark Moving quoted the lowest amount (which was $ 900 less than another estimate!) and demonstrated the highest customer service. I worked with Andy for the estimate /​planning and he was excellent with all of my questions. Due to a very nightmarish and last minute apartment situation, I had to cancel the move less than 24 hours before it was scheduled. Andy was exceptionally kind and patient through my tears of frustration with the situation. Logistically, I had to use another company. However, I highly recommend Clark Moving & Storage based on their excellent customer service.

If you need help with a local move, or you need somebody to load or unload for a long distance move, you can’t do better than Bill and Jamie. These guys were incredibly friendly, cheerful and efficient and went way beyond the call of duty – they were unloading a container box at a flat rate, yet they did extra things that were definitely not within the job description, like moving things into two different buildings and then re-​moving some items when we discovered we made a mistake. Bill and Jamie. Be sure to ask for them by name.
I have to deduct a star for Clark’s front office operation, however. They were the destination warehouse for my Door-​to-​Door move and several calls to them were not returned. The expeditor told me this is unusual, so hopefully a temporary problem.