Snip-its

Took my daughter for a comb out of her knots. I was immediately informed that if it took too long I would be charged extra, fine. The stylist spent 2 minutes combing and gave up. She asked if she could cut it but would leave it at shoulder length. My daughter is now devistated because her hair is cut to her ears. Yes, we all get bad cuts in our lifetime, I just didn’t think it would happen this early in her life. To add insult to injury, I was then charged for the cut plus the comb out. The stylist never combed her hair, seemed annoyed by the effort it might take to get the knots out. I could have cut her hair at home, saved $ 40 and had the same result. We promised each other we would never go there again. Save your child the potential heart ache and go some where else…

This is a rather hard one for me… as I begin to type my review I can’t help but wonder if my raging postpartum hormones are to blame for the way I’m feeling or if perhaps it’s the way any parent would feel had this happened to them…
Today we walked in with our 2 year old for his first professional haircut (we butchered it at home a little over a year ago so we figured it was time for the real deal). I think it’s important to note that the time at home he didn’t give us much of hard time as today where the story was totally different. As I’m sure many parents have experienced, my toddler freaked out as soon as he figured out what was about to happen. When I say he freaked out I mean HE FREAKED OUT, both me and my husband had to hold him while the stylist did her thing. Needless to say we all broke a sweat and thankfully his ears are still intact!
My mind and heart were going a mile a minute between holding him, trying to appease his crying and screaming, keeping an eye on my newborn (1wk old) and making sure my big boy didn’t get hurt. It was when out of the blue the stylist asked me if he had ‘sensory issues’ because ‘he wasn’t only crying he was being aggressive about it’ that my heart hit the floor. I’d have to guess she meant aggressive as in trying to break free from our tight grip and away from a stranger cutting his locks, because other than that he wasn’t hitting us or her or anything along those lines.
I felt a mixture of emotions raging from sheer angst to total rage and somehow I still kept my cool because I didn’t know how to react. All I knew is that I was profoundly hurt and a mess inside wondering if indeed my kid had some type of issue. As you can imagine I spent the ride home with tears in my eyes googling ‘sensory issues symptoms’ and feeling like sh! t.
While I give her credit for handling the situation and still going thru with cutting my son’s hair I cannot accept that she would take the liberty to make such comments because after all she’s a hairstylist not a doctor. And maybe I’m overreacting, and maybe I’m just a lioness protecting my cub but I’m his mom so I can take that liberty.
The two stars are because the receptionist was a doll.

We love, love, love this place. They make hair cuts fun and quick and the results are great. Reasonable prices, too!

I have a very fussy, LOUD, two year old boy who goes into a nuclear meltdown every time he has to get a hair cut. We have let him go all shaggy many times because neither of us wants to deal with bringing him to get his hair cut. We’ve been everywhere and usually find that the better stylists have bare-​bones salons with old and tired toys or the gimmicky ones don’t cut hair well. I am so glad I happened to spot Snip-​its right next door to my favorite chocolate shop of all time (Chocolate Works). I decided to take a chance and try them out. My son LOVED this place and I LOVED HIS HAIRCUT! Yes, it’s gimmicky but all the cool stuff kept my son occupied– blowing bubbles in the chair, then switched to a big basket of hand-​size toys all while The stylist (Debbie? DEnise?) expertly snipped away. The time flew because she knew what she was doing and kept my son engaged, deftly cutting and switching toys. Amazing! (Does she have a child-​psychology degree??) Then, came the best part for my son– the little card that went into a Willy-​Wonka like machine and out popped a little toy for boys! My son’s eyes nearly popped out of his skull! He was shrieking with joy. Meanwhile, as he was getting his hair cut peacefully I was able to shop their great selection of kids’ hair care products. Everything smelled so heavenly that I blew about $ 80 on products alone (the 3-​n-​1 Apple shampoo and the Strawberry shampoo and body wash combo, as well as both their conditioners are must-​haves). The cut was pricey $ 25 but considering a haircut where both my son and I walked out smiling– PRICELESS.
Definitely my go-​to salon from now on.

It’s sooo expensive for a 5 minute haircut (nearly $ 30 if I remember correctly), but they do a great job. Also, the staff was amazing with my kid who was a bit nervous about the premise of a stranger wielding scissors in her face. They really got her to calm down nicely and even enjoy the experience. Great work.
Would definitely use them again, no question!

I’ve taken my 3 year old here for 3 visits so far on weekdays. Each visit has been a wonderful experience! We’ve only ever waited at most 10 minutes. The ladies are great at entertaining my son while doing a wonderful cut. For our most recent haircut, she had to fix a botched attempt my husband made to cut hair away from my son’s eyes. And his haircut came out great even with the extra challenge!

I took my 11 month old son for his first haircut today (Friday 4:30pm) and we were seen right away. The place is very kid friendly with lots of distraction for little bouncy ones. Our stylist was very friendly with parents and the grandparents we brought. She was also amazing with our son. The session was speedy and result professional. For first haircuts kids get a certificate with sample of hair as a keepsake. I will be returning.

I don’t know — the others reviews here freak me out… reality is I haven’t had any issues and we’ve always walked-​in. Granted usually on a weekday following school. The staff have always been helpful and the haircuts a good experience good.

We were declined as a walk-​in last weekend due to a party (though they say otherwise). Very rude and nasty over the phone when we called asking to make an appointment over the phone today… This place is not worth any more of our time. we’ll be taking our two girls elsewhere going forward.

Can’t really give it any stars as my daughter was never seen. I drove over 10 miles two weekends in a row for her first haircut only to be told by their not so friendly receptionist that she couldn’t be seen because they were «overbooked». Guess they don’t care for walk-​ins as their clientele is clearly established. Too bad, the place was colorful and attractive for kids, but I’m not driving up there a third time.
Better off at Sharkey’s on 2^nd Avenue in the city! Now that’s a place that knows about customer service and kiddie haircuts!

We had a terrible experience here. The staff and receptionist were all pretty snotty. My son was a bit nervous even though he had his hair cut many times before. He wanted to sit in my lap and the hair dresser said he couldn’t because it wasn’t safe. That’s ridiculous. I lived in three states now with my son and have never heard this before. My son sat in the chair alone, hysterical. The cut was not great but I can’t totally blame that on the stylist since my son was less than cooperative. Also, each station had TVs but instead of playing sesame street or something that would actually interest a child, they all played some sort of commercial for the salon. I hate spending almost $ 30 for my preschooler’s hair cut ($ 25 for the cut + tip) but if I have to, it better be a good experience and a warm environment. Not going back here.

My son went in with very long bangs, hanging in his eyes. He walked out with tremendously crooked gumby hair, bangs that looked like a chunk had been cut right out. I took him back the next day for them to fix it. They were NOT pleased. First, they they blamed the babysitter’s english-​as-​a-​second language as the problem. I said this has nothing to do with english and everything to do with a bad job. They then blamed me, said that I’d cut his bangs crooked before he came in, and they did the best they could with what they got. I didn’t accept that either, telling them that he had the hair in his eyes, they’re professionals and it’s their job to do this. They agreed to take him back to the chair and try to fix it. When in the chair, they blamed the cowlick he has in the front and made it sound as if there was nothing that could ever be done. She was blameless. (The next haircutter had no problem working with it.)
Now — I’m not the type to care or blame. I mean, it’s a kids haircut, it’ll grow out. I don’t have time for games. But I could not take all the ridiculous finger pointing at the babysitter, and at me, the cowlick, when it was just a really bad cut.
Own up, ladies!

Wonderful experience at Snip-​its! We took our 13 month old son for his first haircut and were very pleased. The place is super cute and my baby had so much to keep him entertained while in the chair. We kept him busy blowing the bubbles they provide and giving him animal crackers. He held onto a toy dinosaur and car and had a great time. Was the haircut absolutely perfect? Of course not, he’s a toddler that was still moving around in the chair having fun! However he looks absolutely adorable with his big boy faux hawk and I will most definitely be back for future cuts. We also received a first haircut gift certificate with his hair in an attached matching pouch, a prize and a lollipop! The price was about $ 25 and we had a $ 3.00 coupon I printed from their website. Not bad at all for a haircut! You also can’t make an appt but we walked in on a Sun and waited 5 mins.
The only unpleasant factor was the older boy getting his hair cut making an unnecessary scene while his mom sat up front in the waiting area the least bit concerned. Then again she’ll probably be the one writing a bad review about the place SMH.
Go to snip-​its, it’s a cute place for kids and take it lightly!

Ugh… where do I start? I actually bought their membership, fed up with being unable to make an appointment. Snip its is a good 20 minute drive, I want to know that when I get there I won’t have to wait 30 more minutes. So their «VIP» Membership gives customers the advantage of making an appointment ahead of time, something all of hair salons offer as a matter of course.
The first time I used the VIP membership we had an appointment for 2pm. At 2:01 we got a phone call that they were giving away our slot. We arrived at 2:04 and were made to wait 25 minutes to get the haircut. I have never seen a business not offer at least a 5 minute grace period to their customers, especially their supposed «VIP“s.
Today I called to get an appointment to get my daughter’s bangs cut– a 10 minute job at most. They inform me that all appointments must be made 24 hours in advance, and that I needed to join the stand-​by line if I wanted a cut today. «Maam– look on the front of your card, it says 24 hours.» I have no doubt it does, but their idea of customer service is shameful, and I am supposed to be one of their more «valued» customers. There is just no thought given, whatsoever, to the customer experience.
Please, someone, there is a business opportunity here! Open another kid’s hair cut place in the White Plains/​Scarsdale area so Snip Its can get some healthy competition, we can have more options, and perhaps Snip Its can start learning to value their customers.

I used to take the little one to Cozy’s in the city for all haircuts but since I’ve found Snip-​Its we’ve been pretty loyal. I have taken the little one to a cheaper place before figuring what’s the worst that can happen and trust me it did. They do a great job at keeping the kids entertained and in and out of the chair quickly. I guess the haircut can be a little pricey although I usually end up paying in the $ 30 range which is worth it for me because there’s not a chance in the world I’m cutting it. More accurately, that I’m cutting it evenly.
There are tons of toys and can be a huge draw to buy a lot of stuff which I don’t necessarily see a problem with. The kids always get a prize after their haircut. Usually they stop taking kids half an hour before closing which is completely reasonable because they don’t take appointments. It’s first come first serve and I have never waited for longer than ten minutes and that only happened once.
Big bonus and side point is that they are pretty ASD friendly and will usually participate throughout the year in Autism related charity activities. However the big plus to that is that the staff seems to be trained to handle all children with a very high level of care so that you don’t even have to walk in and say that maybe your child doesn’t like loud noises or sudden noises or has a fear of a haircut because they kind of handle it anyway with all children right off the bat.
That plus quality haircuts every time we go is worth my repeat business and worth giving them a shot.

This place is expensive, the staff is not friendly and the haircuts are not great. The kids do like it b/​c of the gimmicks– computer games while they get their hair cut, a prize when they check out. I am tired of paying to go to a second salon to get the snipits cut cleaned up.

It is a fun place for young ones to get a hair cut. They do pretty good job of keeping their attention by showing them videos. I suppose they are good at selling kids stuff since there are many items on sale at the lounge where you wait.
Usually the wait is 15 – 20 minutes at most.
The atmosphere of the place makes it kind of fun for little ones.
For girls they put nice clips and they all love it.
The haircutter there are used to doing kids’ haircut, and in the end they give a little ticket which a child put in a slot machine and get a small toy.
About $ 30 + tip.